Michaels Moving & Storage, Inc. was established in 1996. For over 15 years, it has served Boston and the surrounding areas with fast, reliable moving services. It provides local and long-distance solutions with professional packing and storage services to make your move as smooth as possible. Michaels Moving & Storage, Inc. has built a reputation for being caring, professional, and honest while offering affordable rates. It has garnered such positive feedback that much of its business comes from referrals and repeat customers. So the next time you need strong, gentle movers, consider your options carefully. You may want to consult trusted rankings of the best Bayonne, NJ movers before making a final decision. Michaels Moving & Storage, Inc. is always here to help your moving journey.
Michaels Moving & Storage, Inc.
About Michaels Moving & Storage, Inc.
Additional Cities Served: Bayonne, Staten Island, Rahway, Union Beach, Clarks Summit, HonesdaleShow More >
Awards
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Summarized Review of Michaels Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Michaels Moving & Storage, Inc. has consistently received glowing reviews for their exceptional service, professionalism, and efficiency, with nearly all customers highly satisfied and recommending their services despite a few negative experiences.
Recent Reviews Mention...
“great work by movers”
“Fantastic movers made the move a pleasure”
“smooth experience with three moves”
2. Punctuality
Nationwide Average: 8.07/10
Michaels Moving & Storage, Inc. generally demonstrates exceptional timeliness, as evidenced by numerous accounts of arriving on schedule, with only a handful of reports criticizing late arrivals or delays.
Recent Reviews Mention...
“crew showed up early”
“no mention of being late or issues with time”
“came out fast when needed urgently”
3. Affordability
Nationwide Average: 7.69/10
Michaels Moving & Storage, Inc. is overwhelmingly appreciated for its reasonable pricing, competitive rates, and transparency, though there are isolated complaints about cost increases and higher-than-expected final charges.
Recent Reviews Mention...
“fair pricing and discount options”
“Worth every penny”
“cost is quite reasonable”
4. Communication
Nationwide Average: 7.53/10
Michaels Moving & Storage, Inc. generally receives praise for being responsive, professional, and easy to work with, though there are notable instances of difficulty with manager interactions and responsiveness to concerns.
Recent Reviews Mention...
“nice and responsive”
“scheduling is very easy”
“great communication with the office guys”
5. Stick to Prices
Nationwide Average: 5.99/10
Michaels Moving & Storage, Inc. generally excels, with many customers affirming that the company often meets or exceeds their expectations in this regard, despite a few reports of price discrepancies.
Recent Reviews Mention...
“Always beat expectations implies sticking to quoted prices”
“no surprises, stuck to the quoted price”
“quote was accurate to the final price”
6. Speed
Nationwide Average: 8.58/10
Michaels Moving & Storage, Inc. overwhelmingly receives praise for their quick, efficient, and professional service, despite a few isolated reports of delays and longer than expected move times.
Recent Reviews Mention...
“fast pace mentioned”
“worked hard, indicating a speedy move”
“completed move in under 2 hours”
7. Friendliness
Nationwide Average: 8.91/10
Michaels Moving & Storage, Inc. overwhelmingly receives positive feedback for their courteous, professional, and respectful dealings, with a consistently friendly demeanor highlighted by customers, despite a few isolated instances of disrespect.
Recent Reviews Mention...
“they were so nice”
“Great attitude”
“no negative comments on friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Michaels Moving & Storage, Inc. is overwhelmingly recommended by the vast majority of its customers for future moves, highlighting strong repeat hire intentions despite a small fraction of dissatisfied voices.
Recent Reviews Mention...
“have already recommended them”
“Highly recommended”
“plan to continue using Michael's”
9. Professionalism
Nationwide Average: 8.31/10
Michaels Moving & Storage, Inc. is highly regarded by customers for their crew's exceptional professionalism, careful handling, and efficient work, despite a few criticisms related to management and select crew behavior.
Recent Reviews Mention...
“impressed with their professionalism”
“carefully took apart and reassembled items”
“Fantastic job by Felix, Manny, and Christian”
10. Conflict Handling
Nationwide Average: 4.07/10
Michaels Moving & Storage, Inc. displays a highly inconsistent approach, with a few commendable attempts overshadowed by numerous reports of refusal to address and effectively solve issues.
Recent Reviews Mention...
“offered and issued a refund almost immediately”
“Manager refused to provide owner's contact after a problem”
“received an apology, but only after a complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Michaels Moving & Storage, Inc. demonstrates a strong dedication to meticulous treatment of possessions, overwhelmingly receiving praise for careful and considerate moving practices, though a few instances of dissatisfaction have been noted.
Recent Reviews Mention...
“very gentle with our items”
“fast and careful with items”
“handled the piano move with care”
Customer Insights
Cost: $ 1289.00 from 4 reviews
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 2 hours from 15 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
Michael | was mentioned positively in reviews |
Freddie | Freddie and team were fast and careful |
Michael | Michael was never a source of stress |
Felix, Manny, Christian | Friendly and fantastic job |
Ian | Ian was very helpful and responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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