Reliable Movers is a family-owned and operated moving company located in Auburn and Syracuse, NY offering residential and commercial moving services since 1996. It specializes in New York to Florida moves every 2-3 weeks and can handle everything from single items to full household shipments. Reliable Movers is staffed by hand-picked trained professional movers who have been part of the moving company for the long term, some even working for over 12 years. It also offers a full relocation service including packing, unpacking, supplies, and even short-term and long-term storage in a climate-controlled environment. Reliable Movers is fully licensed and insured to handle local and long-distance moves.
Reliable Movers
#1 Ranked Movers in Syracuse, NY
Moving Services
- Residential moving, local and long distance
- Commercial factories and offices
- Hot tubs, pianos, and gun safes
- Commercial equipment
- In home moving for construction or staging
- Professional packing
- Store delivery service
- Climate controlled storage
- Loading and unloading of PODS and rental trucks
- Single to full shipments
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Reliable Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.27/10
Nationwide Average: 8.44/10
Reliable Movers is consistently praised for their efficiency, professionalism, and excellent moving experiences, though a few isolated reports indicate issues with customer service and safety protocols.
Recent Reviews Mention...
“great team and very efficient”
“Great people to work with”
“terrific help during the move”
2. Punctuality
9.18/10
Nationwide Average: 8.07/10
Reliable Movers generally demonstrates consistent on-time arrivals and proactive communication, though there are a couple of instances of tardiness.
Recent Reviews Mention...
“were on time”
“arrived right on time”
“arrived twenty minutes early and checked in beforehand”
3. Affordability
8.77/10
Nationwide Average: 7.69/10
Reliable Movers is generally perceived as offering great value with competitive and reasonable pricing, despite a few outliers considering them expensive.
Recent Reviews Mention...
“price for unloading was great, especially with stairs involved”
“reasonable priced”
“great price”
4. Communication
8.74/10
Nationwide Average: 7.53/10
Reliable Movers generally receives high praise for responsiveness, helpfulness, and professionalism, but there are a few reports of miscommunication and unprofessional behavior that need to be addressed.
Recent Reviews Mention...
“answered all our questions”
“Jen was available at any time for questions”
“Jen was very sweet and accommodating”
5. Stick to Prices
8.6/10
Nationwide Average: 5.99/10
Reliable Movers generally upholds their initial estimates with great accuracy and transparency, barring a couple of incidents where customers were charged over the quoted price.
Recent Reviews Mention...
“very accurate with her estimate”
“explain it, and send information to prepare you”
“the cost was fixed”
6. Speed
9.77/10
Nationwide Average: 8.58/10
Reliable Movers consistently receives praise for their exceptionally quick and efficient moving services, completing tasks such as loading, unloading, and assembly in record times.
Recent Reviews Mention...
“moved entire house to two locations in less than 7 hours”
“quick move”
“made amazing time to NY”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Reliable Movers consistently receives high praise for their polite, professional, and respectful team, with numerous references to the crew's great people skills and courteous manner, though there is a singular mention of an unfriendly interaction.
Recent Reviews Mention...
“gentlemen were terrific”
“polite, professional, respectful, and friendly”
“they are great people”
8. Will Hire Again
9.25/10
Nationwide Average: 8.18/10
Reliable Movers demonstrates an overwhelmingly positive reputation, with the vast majority of customers expressing strong intentions to both reuse and recommend their services, with only a few isolated complaints related to overcharging.
Recent Reviews Mention...
“would hire Reliable Movers again”
“will call Reliable Movers for every move”
“will recommend Reliable to anyone in the future”
9. Professionalism
9.48/10
Nationwide Average: 8.31/10
Reliable Movers consistently receives praise for their polite, hardworking, and expert team, although there is a single report of unprofessional behavior.
Recent Reviews Mention...
“gentlemen were professional”
“very professional”
“were polite, professional and very hard working”
10. Conflict Handling
5.3/10
Nationwide Average: 4.07/10
Reliable Movers has garnered mixed feedback, with some customers appreciating their efforts to address issues and make amends, while others have experienced dissatisfaction due to poor planning and unaddressed damages.
Recent Reviews Mention...
“arranged for furniture refinishing, despite issues”
“Cancelling the move was without issues”
“went above and beyond during last minute change”
11. Precision & Care
9.46/10
Nationwide Average: 8.01/10
Reliable Movers is consistently praised for being very careful and meticulous with customers' belongings, ensuring that items arrive in perfect condition and taking exceptional precautions with bulky and delicate items, despite a couple of negative experiences about furniture being damaged.
Recent Reviews Mention...
“treated our belongings with great care”
“very careful with my stuff”
“so careful with everything”
Customer Insights
Local Move Duration: 2 hours from 11 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Kevin, Spencyr, John | polite, professional, respectful, and friendly |
| Jay, Alex, Collin | were polite, professional and very hard working |
| Jen, Alex, John | owner was accurate with her estimate, movers were wonderful |
| Jen | Jen was accommodating and professional |
| Jen, Mike, Kevin | Jen and Mike accurate estimate, Kevin courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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