FlatRate Moving has been run by New Yorkers serving New Yorkers since 1991. This local NY moving company offers the street knowledge you need for a cautious move. As a provider of Yonkers, NY moving services, they know the streets of New York better than most cab drivers, and they understand all of the local laws. FlatRate promises the highest quality materials in the industry, along with high-tech tools and upscale customer service. The My FlatRate App allows clients to access digital inventories of all of their items that their New York moving company is handling, giving clients peace of mind that no item has been left behind. FlatRate raises the bar on traditional moving services with exclusive carpentry services, art and antique storage, and guaranteed arrival times.
FlatRate Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About FlatRate Moving
Additional Cities Served: Yonkers, New Rochelle, Mount Vernon, Queens, Bronx, Staten IslandShow More >
Moving Services
- Local Moving
- Long Distance Moving
- CrossCountry Moving
- International Moving
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of FlatRate Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
FlatRate Moving consistently disappoints customers with significantly delayed moves and unsatisfactory service experiences.
Recent Reviews Mention...
“excellent service provided”
“the move was amazing”
“Helpful and efficient movers”
2. Punctuality
Nationwide Average: 8.07/10
FlatRate Moving consistently disappoints customers with their late arrivals, understaffing issues, and significantly delayed deliveries.
Recent Reviews Mention...
“Very prompt”
“They arrived on time”
“arrived and completed the move efficiently”
3. Affordability
Nationwide Average: 7.69/10
FlatRate Moving is consistently criticized for being not affordable, providing poor value for the services received, and engaging in overcharging practices, making it feel like a scam to many customers.
Recent Reviews Mention...
“so reasonably priced”
“Great pricing”
“well priced ”
4. Communication
Nationwide Average: 7.53/10
FlatRate Moving consistently fails to respond to customer emails, indicating a significant deficiency in addressing customer concerns and maintaining effective communication.
Recent Reviews Mention...
“communicated clearly and managed expectations well”
“Their communication was great”
“Communication throughout my move was great”
5. Stick to Prices
Nationwide Average: 5.99/10
FlatRate Moving consistently fails to fulfill its promises regarding covering amounts and late fees as agreed.
Recent Reviews Mention...
“quote adjusted quickly and understandably”
“did not cover the agreed partial late fee”
“Didn't cover the agreed partial late fee.”
6. Speed
Nationwide Average: 8.58/10
FlatRate Moving frequently disappointed customers, with numerous reports indicating that moves took significantly longer than expected, often attributed to insufficient staff or fewer movers than required.
Recent Reviews Mention...
“quick service”
“completed the move in under 3.5 hours”
“efficient, and fast”
7. Friendliness
Nationwide Average: 8.91/10
FlatRate Moving has mixed reviews indicating issues with unprofessional and unfriendly service by some, contrasted by numerous others praising the movers' courtesy and diligence throughout long days.
Recent Reviews Mention...
“polite”
“were very nice”
“friendly and told me to relax”
8. Will Hire Again
Nationwide Average: 8.18/10
FlatRate Moving consistently receives feedback that customers would absolutely stay away from this company, indicating a pervasive negative sentiment towards rehiring their services.
Recent Reviews Mention...
“would hire again”
“looking forward to my stuff arriving”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
FlatRate Moving is criticized for their consistently unprofessional conduct, lack of willingness to address issues, absence of professionalism, and frequent recommendations to hire literally anyone else for professional service.
Recent Reviews Mention...
“guys were professional and did an excellent job”
“acted professionally and efficiently”
“polite, efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
FlatRate Moving consistently fails to fulfill promises regarding covering late fees, indicating a significant lack of commitment to adequately addressing customer issues and rectifying mistakes.
Recent Reviews Mention...
“did not cover the amount they agreed to for the late fee”
“Didn't cover the late fee as promised.”
“didn't cover the promised amount for late fee”
11. Precision & Care
Nationwide Average: 8.01/10
FlatRate Moving receives mixed feedback, with numerous complaints about lack of moving supplies, expected self-moving, and items not being handled carefully, contrasted by several reports of diligent service, careful disassembly and handling of furniture, and no damage during moves.
Recent Reviews Mention...
“packed my things with great care”
“carefully protected all my items”
“treated everything with care”
Customer Insights
Cost: $ 15615.00 from 7 reviews
Local Move Duration: 6 hours from 9 reviews
Interstate Move Duration: 1 days from 10 reviews
Great Crew Members
| Henry, Mejia, Hector | made the move easy and stress-free |
| Will | went above and beyond, treated everything with care |
| Pablo, Franklin | Pablo and Franklin provided excellent service and care |
| Eddy | Eddy and his team are wonderful |
| David Lloyd | David made the process very simple and easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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