Key Moving & Storage, Inc is a family-owned and operated moving company based in New York City with additional locations in Northern New Jersey. With almost a decade of experience, this full-service company offers a range of moving and storage services, including local, interstate, and international moves. They provide residential and commercial moving services, as well as specialty moving services for items such as pianos, fine art, and antiques. If you're exploring movers in Bronx, NY, it's worth considering a variety of options. Key Moving & Storage is dedicated to delivering unparalleled service through experienced consultants, cutting-edge equipment, and moving trucks. They hold an A- rating from the Better Business Bureau for their local and interstate services.
Key Moving & Storage, Inc
Moving Services
- Fullservice moving
- Specialty moving for high value items
- Piano moving
- Pool table moving
- Senior moving services
- Packing services
- Storage services
- Junk removal services
- Furniture and equipment installation services
- Local and interstate moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Key Moving & Storage, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Key Moving & Storage, Inc receives mixed reviews, highlighting both exceptional service and extremely negative experiences.
Recent Reviews Mention...
“they stole our items and were unethical”
“great work by movers”
“Movers did not show up on scheduled day”
2. Punctuality
Nationwide Average: 8.07/10
Key Moving & Storage, Inc has received mixed reviews, with several customers praising their on-time arrivals and prompt service, while a significant number criticized them for considerable delays and lack of communication about timing.
Recent Reviews Mention...
“arrived on time”
“Movers never showed up”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
Key Moving & Storage, Inc has a mix of reviews with some customers finding their services to be among the most affordable, especially for long distances, while others criticize the company for hidden fees and significant price increases from initial quotes.
Recent Reviews Mention...
“doubled the cost unexpectedly”
“Great Price”
“Price for the move was great”
4. Communication
Nationwide Average: 7.53/10
Key Moving & Storage, Inc has a mix of experiences ranging from highly satisfactory interactions, noting quick responses and friendly service, to significant dissatisfaction due to miscommunications, unresponsiveness, and misleading information, indicating inconsistency in their communication performance.
Recent Reviews Mention...
“company was unhelpful and denied responsibility”
“Scott stayed in touch”
“Could not be reached for communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Key Moving & Storage, Inc often deviates from initial quotes, leading to numerous complaints of unexpected additional charges and hidden costs, despite a few reports of transparency and adherence to initial estimates.
Recent Reviews Mention...
“avoided additional charges”
“tacked on charges unfairly”
“compensation didn't cover the losses”
6. Speed
Nationwide Average: 8.58/10
Key Moving & Storage, Inc receives mixed feedback, with many customers praising their quick and efficient service, though there are notable instances of significant delays and dissatisfaction.
Recent Reviews Mention...
“it was fast and orderly”
“packing team was efficient and fast”
“unreasonably slow and careless”
7. Friendliness
Nationwide Average: 8.91/10
Key Moving & Storage, Inc generally receives positive remarks for the courteous and friendly demeanor of their crew and office staff, though there are some noted exceptions with experiences of distasteful attitudes and rudeness.
Recent Reviews Mention...
“unethical behavior, not friendly”
“always patient, courteous, helpful”
“crew was friendly and dependable”
8. Will Hire Again
Nationwide Average: 8.18/10
Key Moving & Storage, Inc faces a significant division in customer opinion, with some expressing strong loyalty and willingness to recommend, while a substantial number show reluctance or outright dissatisfaction.
Recent Reviews Mention...
“would not hire again due to theft”
“would not hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Key Moving & Storage, Inc received mixed feedback, with praises for their work ethic and professionalism in some instances, and significant criticisms regarding unprofessional behavior, rudeness, and poor service delivery in others.
Recent Reviews Mention...
“employed unethical people, indicating unprofessionalism”
“driver refused to make delivery properly”
“ingenious in solving moving problems”
10. Conflict Handling
Nationwide Average: 4.07/10
Key Moving & Storage, Inc mostly shows a lack of effort and responsiveness in addressing and resolving customer complaints and issues.
Recent Reviews Mention...
“did not try to rectify the situation of theft”
“filed a $6000+ damage claim”
“Apologized but didn't rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Key Moving & Storage, Inc has received mixed reviews, with some customers praising their carefulness and others reporting significant damage to their belongings.
Recent Reviews Mention...
“stole items, indicating careless handling”
“wrapped everything very well”
“handled items with care, no damage reported”
Customer Insights
Interstate Move Duration: 21 days from 9 reviews
Great Crew Members
| Scott Coleman | gave me the quote and was always available |
| Scott, Pedro | Scott for attention to concerns, Pedro for professional service |
| Casey | manager Casey was notably praised for professionalism |
| Scott | answered all questions and stayed in touch |
| Scott | Very professional and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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