Roadway Moving, based in New York City, is a professional moving company that has been serving the area for over a decade. They offer an extensive range of services, including local, long-distance, and commercial moving, as well as moving and storage services. Roadway Moving distinguishes itself through its commitment to making the moving experience seamless and stress-free for customers. The company prides itself on a 99.3% on-time rate, a record-low 1.7% claim rate, and its team of highly-trained and vetted movers. Roadway Moving operates with state-of-the-art scanning technology, GPS, and a focus on customer care, making them a popular choice for those seeking movers in New Rochelle, NY.
Roadway Moving
Moving Services
- Local Moves in NYC
- Long-Distance Moving
- Commercial Moving
- Moving and Storage Services
- Packing Services NYC
- Certificate of Insurance
- Art Movers
- Piano Moving
- Pool Table Moving
- Storage Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/21/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Roadway Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.47/10
Nationwide Average: 8.44/10
Roadway Moving is highly praised for its professionalism, efficiency, and stress-free moving experiences, though there are some reports of poor communication and fulfillment issues which reflect negatively.
Recent Reviews Mention...
“Can't say enough great things about Roadway Moving”
“incredible experience with the move”
“Stress free move makes it a great service”
2. Punctuality
9.34/10
Nationwide Average: 8.07/10
Roadway Moving consistently receives high praise for timely arrivals and keeping to scheduled times, with only a few isolated reports of being late or failing to communicate delays appropriately.
Recent Reviews Mention...
“were on time”
“pickup and delivery crews were timely”
“were on time, even early”
3. Affordability
7.89/10
Nationwide Average: 7.69/10
Roadway Moving is generally perceived as offering competitive and transparent pricing, with many customers feeling the services provided are worth the slightly higher costs, although some customers experienced dissatisfaction with higher-than-expected quotes.
Recent Reviews Mention...
“on budget”
“Affordable”
“slightly more expensive but worth the price”
4. Communication
8.81/10
Nationwide Average: 7.53/10
Roadway Moving generally receives high praise for proactive, responsive, and clear communication throughout the moving process, though a few experiences highlight notable concerns post-contract and a lack of responsiveness in some cases.
Recent Reviews Mention...
“communication is beyond excellent with timely updates”
“Friendly and easy communication from the start”
“outstanding customer service”
5. Stick to Prices
9.2/10
Nationwide Average: 5.99/10
Roadway Moving generally receives high praise for honoring their quotes and maintaining transparency in pricing, with only a few instances of unexpected charges.
Recent Reviews Mention...
“stuck to quoted prices”
“The price was what was quoted”
“promptly resolved misunderstandings, honored agreement”
6. Speed
9.76/10
Nationwide Average: 8.58/10
Roadway Moving is overwhelmingly praised for its rapid and efficient service, with numerous customers reporting exceptionally fast packing, loading, unloading, and overall move times, despite a couple of reviews noting issues with speed or efficiency.
Recent Reviews Mention...
“They were so efficient”
“local move within 3 hours”
“got apartment set up in one day”
7. Friendliness
9.72/10
Nationwide Average: 8.91/10
Roadway Moving reviewers frequently praise the company's crews as professional, courteous, and personable, highlighting their positive and accommodating interactions, although there are a couple of negative experiences mentioned that suggest inconsistency.
Recent Reviews Mention...
“movers were kind”
“nicest employees”
“super friendly”
8. Will Hire Again
9.29/10
Nationwide Average: 8.18/10
Roadway Moving seems to be highly regarded, with many customers expressing strong satisfaction and a desire to use their services again, although a few dissatisfied voices mention they would not.
Recent Reviews Mention...
“recommend this company and would hire again”
“I'll never not use Roadway again”
“never use a different company to move”
9. Professionalism
9.67/10
Nationwide Average: 8.31/10
Roadway Moving is overwhelmingly perceived as exhibiting a high degree of professionalism, with numerous clients commending their efficiency, politeness, and exceptional conduct during the moving process, despite one starkly negative review describing an unsatisfactory experience.
Recent Reviews Mention...
“movers were kind and thorough”
“the nicest movers”
“very professional”
10. Conflict Handling
8.23/10
Nationwide Average: 4.07/10
Roadway Moving generally demonstrates a strong commitment to addressing and resolving issues, with numerous examples of proactive measures and direct involvement from the owner to ensure customer satisfaction, despite a few instances where they fell short of expectations.
Recent Reviews Mention...
“signed agreement for claim has not been honored”
“Could care less even if you paid extra”
“promptly resolved the minor misunderstanding”
11. Precision & Care
9.62/10
Nationwide Average: 8.01/10
Roadway Moving generally receives high praise for taking exceptional measures to ensure items are moved safely and securely, with isolated instances of dissatisfaction related to damaged goods.
Recent Reviews Mention...
“packed all of our furniture exceptionally well”
“movers were kind and thorough”
“They were so efficient yet careful”
Customer Insights
Cost: $ 1219.00 from 3 historical data points
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 4 hours from 42 reviews
Interstate Move Duration: 7 days from 31 reviews
Great Crew Members
| Steve, Jonathan | so friendly and made the move stress free |
| Anthony | Anthony and his team were praised for being friendly |
| Jesus | made everything go so smoothly |
| Anne, Liam | Anne was helpful, Liam led the moving team effectively |
| Vladimir, Vukasin, Abdul | big thanks for being careful and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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