Serenity Movers

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MoversChevron RightNew YorkChevron RightYonkersChevron RightSerenity Movers
Superb
based on 838+ data points
Circle Info

About Serenity Movers

If you want an efficient New York moving service, your best bet is a local mover with plenty of experience. Serenity Movers has over 16 years of experience serving clients throughout New York City and Westchester. Whether you need home moving or office moving services in New York, Serenity Movers can give you the easiest relocation experience possible. It brings the tools and equipment you need for any kind of move. Serenity Movers also provides short-term or long-term storage options that are second-to-none. If you're exploring other customer-recommended movers in Yonkers, NY, this page is a great resource. Serenity Movers is an A+ BBB accredited business and won an Angie’s Super Service Award in 2018.

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Moving Services

  • Residential local apartments
  • Commercial office equipment local national
  • Storage air conditioned security 24 hours access
  • Local tri-state specialized
  • Manhattan Brooklyn state island queens bronx Westchester
  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Commercial moving services
  • Hourly moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1395829

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Yonkers, NY 2024 award
Top 10 Movers in Yonkers, NY 2023 award
Top 3 Movers in Yonkers, NY 2022 award
Top 3 Movers in Yonkers, NY 2021 award
Top 3 Movers in Yonkers, NY 2020 award

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Summarized Review of Serenity Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.1/10

Nationwide Average: 8.44/10

Comment Dots

Serenity Movers consistently provides exceptional service with numerous customers expressing high satisfaction and recommending their professional, efficient, and caring moving experiences, despite a few isolated complaints of dissatisfaction and damages.

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Recent Reviews Mention...

great experience with Serenity Movers

Fabulous job moving and storing possessions

overall experience was positive

2. Punctuality

9.33/10

Nationwide Average: 8.07/10

Comment Dots

Serenity Movers generally maintains exceptional timeliness with numerous instances of being on time or early, although there were a couple of reports of them being late or delayed.

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Recent Reviews Mention...

the movers were on time

team arrived early

arrived on time

3. Affordability

9/10

Nationwide Average: 7.69/10

Comment Dots

Serenity Movers is generally perceived as offering competitive and reasonable pricing, often coming in below quoted rates, with a few instances of customers noting higher than expected costs.

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Recent Reviews Mention...

the move was affordable

move was under the quoted price

Had a reasonable quote

4. Communication

9.4/10

Nationwide Average: 7.53/10

Comment Dots

Serenity Movers generally receives high praise for their helpful staff, responsive and professional communication, particularly notable for Maxwell's exceptional availability and assistance, although there have been isolated instances of perceived rudeness and miscommunication.

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Recent Reviews Mention...

Staff was available and helpful

Maxwell was always communicative

Maxwell is a great communicator

5. Stick to Prices

8.92/10

Nationwide Average: 5.99/10

Comment Dots

Serenity Movers generally exemplifies reliability and transparency by frequently charging equal to or less than their estimates, with a few instances of price discrepancies when additional services were requested.

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Recent Reviews Mention...

Delivered exactly the service promised without pricing issues

the initial, agreed upon estimate is what you pay

move was under the quoted price

6. Speed

9.48/10

Nationwide Average: 8.58/10

Comment Dots

Serenity Movers are overwhelmingly praised for their efficiency and fast service, although a couple of reviews noted a feeling of being rushed.

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Recent Reviews Mention...

everything went off without a hitch

so quick

The team was efficient and fast

7. Friendliness

9.41/10

Nationwide Average: 8.91/10

Comment Dots

Serenity Movers generally receives glowing testimonials about their polite, professional, and cheerful team, although there is a rare mention of rudeness.

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Recent Reviews Mention...

courteous and respectful team

professional and impressed building staff

Super courteous team.

8. Will Hire Again

8.92/10

Nationwide Average: 8.18/10

Comment Dots

Serenity Movers have received overwhelmingly positive feedback suggesting a strong likelihood that customers would use their services again, with only a few isolated reports of dissatisfaction.

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Recent Reviews Mention...

Highly recommended

Recommend this company and would hire again

would not hesitate to recommend

9. Professionalism

9.16/10

Nationwide Average: 8.31/10

Comment Dots

Serenity Movers generally receives high praise for their respectful, efficient, and conscientious service, despite isolated complaints regarding unprofessional conduct.

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Recent Reviews Mention...

they are professional and respectful

level of professionalism displayed

professional and quick

10. Conflict Handling

6.45/10

Nationwide Average: 4.07/10

Comment Dots

Serenity Movers generally receives high praise for their responsiveness and proactive solutions in addressing unexpected issues, although there are some instances of dissatisfaction with their resolution for damages.

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Recent Reviews Mention...

unacceptable resolution for damaged bed

able to cover all the unexpected occurrences

responded promptly to a last minute issue

11. Precision & Care

8.62/10

Nationwide Average: 8.01/10

Comment Dots

Serenity Movers generally receives high praise for their careful and attentive service, despite a few reports of damage and mishandling.

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Recent Reviews Mention...

they treat your items with care

great care with items

had much breakage and items were missing

Customer Insights icon

Customer Insights

Local Move Duration: 2.75 hours from 6 reviews

Great Crew Members icon

Great Crew Members

MaxwellMaxwell was great to work with, ensured understanding of details
MaxwellMaxwell was clear and happy to accommodate changes
Maxwellgreat communicator
MaxwellMaxwell was incredibly responsive and helpful
Maxwellcoordinated the move and storage effectively
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Serenity Movers

Location
4447 Carpenter Ave # 7, The Bronx, NY, 10470
Phone
(718) 860-9798
Link
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