Ithaca College
Additional Cities Served: Trumansburg
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ithaca College
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ithaca College demonstrates a predominantly high level of satisfaction among its clientele, with frequent commendations for great, reliable, and efficient service, although there are isolated reports of dissatisfaction regarding customer service and missing belongings.
Recent Reviews Mention...
“no sense of customer service”
“great service by movers”
“Great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
Ithaca College consistently demonstrates timely services, with the vast majority of feedback highlighting their prompt pick-ups and adherence to schedules, though there are isolated reports of delays.
Recent Reviews Mention...
“always willing to accommodate to your needs”
“very on time”
“timely pickup”
3. Affordability
Nationwide Average: 7.69/10
Ithaca College has mixed reviews ranging from being perceived as fairly priced and reasonable by some, to being criticized for overcharging and being unnecessarily expensive by others.
Recent Reviews Mention...
“just another unnecessarily expensive storage unit”
“pricing is very fair”
“price is reasonably good”
4. Communication
Nationwide Average: 7.53/10
Ithaca College displays a mix of experiences ranging from exceptional customer service and helpful information to significant challenges in getting responses and clear directions, reflecting a diverse but predominantly positive feedback.
Recent Reviews Mention...
“no human customer service except by phone”
“they hang up on you when asking questions”
“no sense of customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Ithaca College struggles significantly, with numerous complaints about unexpected fee increases, imposing hefty charges for various reasons, and not honoring discounts without extra effort from the customers.
Recent Reviews Mention...
“36% increase in pricing”
“threatened us with a huge charge”
“Charged for an item that was not mine initially.”
6. Speed
Nationwide Average: 8.58/10
Ithaca College receives high praise for being extremely efficient, quick, and providing a convenient moving experience.
Recent Reviews Mention...
“extremely efficient in moving boxes”
“were work horses and prompt”
“quick in picking up my stuff”
7. Friendliness
Nationwide Average: 8.91/10
Ithaca College generally receives high praise for its helpful, professional, and super friendly staff, with only a singular negative review that seems out of place.
Recent Reviews Mention...
“Avoid business with these imperialist monopolists”
“they are super friendly”
“Workers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Ithaca College has received mixed reactions but overall, a greater number of customers express strong satisfaction and a readiness to recommend and reuse their services.
Recent Reviews Mention...
“Please avoid”
“would not store belongings with them again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Ithaca College shows a stark contrast in experiences, with most reviewers criticizing the crew for lacking professionalism and poor customer service, while a few commend them for exceeding expectations and maintaining a high level of professionalism.
Recent Reviews Mention...
“No sense of customer service”
“no effective way to contact managers”
“professional and went above and beyond”
10. Conflict Handling
Nationwide Average: 4.07/10
Ithaca College shows a mixed performance with instances of prompt and courteous rectifications but is generally criticized for significant delays and a lack of formal dispute resolution processes.
Recent Reviews Mention...
“took two months to help with the lock issue”
“no formal way to resolve disputes”
“waited for 2 months for damage claim response”
11. Precision & Care
Nationwide Average: 8.01/10
Ithaca College has received mixed reviews, with several instances of items being carefully and considerately handled, contrasted by reports of opened boxes and missing belongings.
Recent Reviews Mention...
“loaded everything carefully and considerately”
“boxes returned opened and belongings missing”
“take good care of the stuff”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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