Austin Moving & Storage Co., Inc., a trusted and preferred Long Island moving company, has been providing full-service moving and storage solutions for relocating families and businesses in Nassau and Suffolk counties for three generations. Based in Yaphank, NY, they handle local, long distance, and international moves, in addition to offering climate-controlled storage and commercial moving services. If you're seeking a stress-free moving experience, look no further. As a Prime Arpin agent, Austin Moving has the nationwide resources and proven quality standards to move clients seamlessly across the country or the world. Looking for more moving services options in the area? Discover a comprehensive list of high-quality movers serving Patchogue, NY.
Austin Moving & Storage Co., Inc.
About Austin Moving & Storage Co., Inc.
Additional Cities Served: Patchogue, Tarrytown, Port Jefferson, Northport, East Hills, Island ParkShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Packing Services
- ClimateControlled Storage Solutions
- Commercial Moving
- Household Moving
- Office Moving
- Industrial Moving
- Debris Box Service
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Austin Moving & Storage Co., Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Austin Moving & Storage Co., Inc. primarily receives high praise for their professionalism, efficiency, and customer care, despite a few complaints regarding pricing and damaged items.
Recent Reviews Mention...
“Steve and his crew wowed us with their work ethic”
“excellent experience with Austin Moving”
“great choice for moving needs”
2. Punctuality
Nationwide Average: 8.07/10
Austin Moving & Storage Co., Inc. consistently demonstrates a strong commitment to timely arrivals, prompt deliveries, and maintaining a schedule, with the vast majority of feedback highlighting their on-time performance and effective communication.
Recent Reviews Mention...
“arrived exactly on time, left on time”
“they are punctual”
“Everything arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Austin Moving & Storage Co., Inc. is consistently praised for its fair and competitive pricing, though a few reviews highlighted concerns over high quotes.
Recent Reviews Mention...
“Fair rates for the service provided”
“fair in pricing according to review”
“price was very fair.”
4. Communication
Nationwide Average: 7.53/10
Austin Moving & Storage Co., Inc. is highly regarded for its excellent service, responsiveness, and ability for effective communication throughout the moving process, despite a few negative experiences regarding call returns and scheduling.
Recent Reviews Mention...
“excellent service from initial contact to final drop off”
“considerate and effective communication”
“excellent communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Austin Moving & Storage Co., Inc. is highly praised for their accuracy and reliability, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Keith gave a no nonsense quote”
“accurate and reasonable quote provided”
“everything was as promised”
6. Speed
Nationwide Average: 8.58/10
Austin Moving & Storage Co., Inc. generally receives praise for efficient and quick packing and moving, despite a few isolated complaints about rushing or delays.
Recent Reviews Mention...
“left on time as they estimated”
“they are quick”
“Move completed without a hitch implies efficiency”
7. Friendliness
Nationwide Average: 8.91/10
Austin Moving & Storage Co., Inc. is consistently praised for its respectful, professional, and genuinely kind team that goes above and beyond in providing a pleasant and cheerful moving experience.
Recent Reviews Mention...
“respected our belongings and pets”
“crew were pleasant, cheerful, polite”
“pleasant and upbeat staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Austin Moving & Storage Co., Inc. overwhelmingly receives positive feedback for its services, with a majority of customers expressing high satisfaction and a strong inclination to recommend or rehire the company for future moving needs.
Recent Reviews Mention...
“recommend this company 100%”
“highly recommend this company's services”
“praise implies would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Austin Moving & Storage Co., Inc. consistently receives high praise for their professional conduct, careful and respectful work ethic, and courteousness, with mere exceptions not significantly altering their overall regarded performance.
Recent Reviews Mention...
“high level of professionalism and work ethic”
“crew were careful and professional”
“staff are professionals”
10. Conflict Handling
Nationwide Average: 4.07/10
Austin Moving & Storage Co., Inc. has received mixed feedback, with some customers praising their efforts to address issues, but the majority facing unresolved problems and lack of communication.
Recent Reviews Mention...
“Keith took the time to address my issues and concerns”
“never sent the compensation that we lost”
“reached out several times and haven't heard back”
11. Precision & Care
Nationwide Average: 8.01/10
Austin Moving & Storage Co., Inc. is overwhelmingly praised for their respectful, professional, and careful treatment of personal belongings, though there are a few reports of damage and oversight.
Recent Reviews Mention...
“mindful and respectful of all our personal belongings”
“property was well packed and delivered in great shape”
“quick and careful with belongings”
Great Crew Members
| Steve | Steve showed high professionalism and work ethic |
| Keith Sr. | Keith Sr. made the move care free |
| Eddie | Eddie Garcia was very responsive |
| Keith | Keith made my experience a lot better |
| Eddie Garcia | Eddie was mentioned positively for his professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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