Carey Moving & Storage is a highly-rated moving company that has been serving local communities for over 115 years. Based in Asheville, North Carolina, the company has five local offices throughout the Carolina and Tennessee areas, including Spartanburg, Greenville, Charlotte, and Knoxville. Carey offers a wide range of services, including local, long-distance, and international moving, as well as various storage options such as portable, warehouse, and commercial storage. As a family-owned and operated business, they take pride in their personalized service and attention to detail. With a long history and strong commitment to quality, Carey Moving & Storage has become a trusted name in the moving industry.
Carey Moving & Storage of Asheville
based on 517+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Carey Moving & Storage of Asheville
Additional Cities Served: Morganton, Hendersonville, Waynesville, Fletcher, Brevard, Mills RiverShow More >
Moving Services
- Long Distance Moving
- Local Moving
- International Moving
- Storage Services
- Commercial Moving
- Residential Moving
- Portable Storage
- Warehouse Storage
- Commercial Storage
- Moving Boxes
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Carey Moving & Storage of Asheville
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.33/10
Nationwide Average: 8.44/10
Carey Moving & Storage of Asheville appears to struggle significantly, with numerous reports of damaged items, poor experiences, and serious service issues, despite a few instances of praised professionalism and effort from movers.
Recent Reviews Mention...
“everything was broken and damaged”
“terrible experience with dishonest service”
“hiring this company was a terrible decision ”
2. Punctuality
7.16/10
Nationwide Average: 8.07/10
Carey Moving & Storage of Asheville generally has a low satisfaction level, with most customers experiencing significant delays, though there are exceptions where the service is timely.
Recent Reviews Mention...
“Arrived on time”
“they were late every day ”
“were on time”
3. Affordability
5.18/10
Nationwide Average: 7.69/10
Carey Moving & Storage of Asheville has received criticisms for overcharging beyond estimates, notably with complaints about a 40% higher charge than the initial quote and significant upcharges, including a specific instance where the charge was $5,200 plus an additional $500 for insurance.
Recent Reviews Mention...
“overcharged by 40% more than the estimate”
“cost was $5,119.41 for NC to FL move”
“very reasonable prices”
4. Communication
5.18/10
Nationwide Average: 7.53/10
Carey Moving & Storage of Asheville generally struggles with returning phone calls, providing follow-ups, and exhibiting courtesy, although there are isolated instances of helpful guidance and responsiveness.
Recent Reviews Mention...
“staff on the phone were rude and pushy”
“had clear expectations and followed through with every promise”
“very organized and great system”
5. Stick to Prices
3.05/10
Nationwide Average: 5.99/10
Carey Moving & Storage of Asheville has consistently failed, with customers reporting being charged significantly more than the initial estimates, including unfair charges for unused periods, and demanding additional payments before services are rendered.
Recent Reviews Mention...
“charged 40% more than given estimate”
“refusal to compensate for lost artwork despite promises”
“charged for more months than used”
6. Speed
7.4/10
Nationwide Average: 8.58/10
Carey Moving & Storage of Asheville generally receives criticism for being slow and causing delays, despite a few instances of efficiency and teamwork.
Recent Reviews Mention...
“do it all so quickly”
“extremely efficient”
“move took a whole day longer than projected ”
7. Friendliness
7.66/10
Nationwide Average: 8.91/10
Carey Moving & Storage of Asheville displays a mixed sentiment with considerable instances of unprofessional behavior, yet some customers found the staff nice, pleasant, and professional.
Recent Reviews Mention...
“staff on the phone were rude”
“team is amazing”
“smile and pleasure to do business with”
8. Will Hire Again
6.02/10
Nationwide Average: 8.18/10
Carey Moving & Storage of Asheville overwhelmingly receives negative feedback, indicating a strong majority of customers would not consider rehiring or recommending the company, despite a few positive exceptions.
Recent Reviews Mention...
“do not recommend for the admin side alone”
“would NOT use this company again”
“would not hire again due to dishonesty”
9. Professionalism
6.18/10
Nationwide Average: 8.31/10
Carey Moving & Storage of Asheville receives overwhelmingly negative feedback for their unprofessional behavior, with only a few instances where the crew was praised for their professionalism.
Recent Reviews Mention...
“staff were not knowledgeable and pushy”
“lack of professionalism in handling items”
“Lack of professional handling of my concerns.”
10. Conflict Handling
2.04/10
Nationwide Average: 4.07/10
Carey Moving & Storage of Asheville demonstrates a consistent failure to effectively address and rectify issues related to overcharges, damages, and customer complaints, despite a rare instance of partial remediation.
Recent Reviews Mention...
“difficult and unsatisfactory claim process”
“refused to work with us on overcharge issue”
“Claim doesn't cover much value of the missing items.”
11. Precision & Care
4.35/10
Nationwide Average: 8.01/10
Carey Moving & Storage of Asheville overwhelmingly receives negative feedback for causing damage, including broken and scratched items, and handling belongings roughly.
Recent Reviews Mention...
“items delivered in pieces, very poor handling”
“items were damaged during the move ”
“expensive wood bookcases were badly damaged”
Customer Insights
Cost: $ 5956.00 from 3 reviews
Great Crew Members
| Justin | amazing, ensures everything is labeled and organized |
| Joyce | informed artwork would be returned but it wasn't |
| Justin, Carey | Justin and Carey made the moving process easier and ensured a great experience |
| Joyce, Traci, Nick | Joyce and Traci were helpful, Nick was terrific in supervision |
| Justin | led the move teams in NC and SC, special kudos |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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