Union Transfer & Storage is a family-owned and operated moving company in Asheville serving all of Western North Carolina for more than 90 years. Being a part of the extensive selection of movers in Asheville, NC, it has always set the bar for quality moving services, whether down the street or across the country. And as an agent of United Van Lines, it’s part of a nationwide network of movers and resources that can get you moved anywhere in the country or even internationally. Local residential moves are the foundation of Union Transfer & Storage, and it’s an area in which the company excels. Union will help you create the best moving plan and even offers the choice of full-service moving or do-it-yourself options through Go Minis mobile storage units. Union Transfer & Storage also offers storage solutions and decluttering services so you can set aside items or get rid of them entirely before moving.
Union Transfer & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Union Transfer & Storage
Additional Cities Served: Hendersonville, Waynesville, Fletcher, Brevard, Mills River, ErwinShow More >
Moving Services
- Residential Moving
- Office Moving
- Employee Relocation
- International Moving
- Full installation
- Interior Design
- Warehouse Storage
- Concierge Services
- Special Projects
- Warehousing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Union Transfer & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Union Transfer & Storage generally elicits high praise for professionalism, efficient service, and overall excellent moving experiences, with customers expressing strong satisfaction and recommending their services, despite a singular report of a negative experience.
Recent Reviews Mention...
“Jeremy and his staff were amazing moving our mom”
“best moving company ever”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Union Transfer & Storage consistently demonstrates timely and efficient service, with several reviews noting their prompt arrivals, immediate responses to requests, and proactive communication, although one outlier suggested they prioritize their own time over the customer's.
Recent Reviews Mention...
“they promptly completed my request”
“my stuff arrived when it was supposed to”
“called before to confirm date and time”
3. Communication
Nationwide Average: 7.53/10
Union Transfer & Storage consistently provides exceptional and responsive customer service, ensuring that the moving process is handled efficiently and with great care through clear and helpful interactions with their clients.
Recent Reviews Mention...
“Jeremy understood and communicated well during a stressful time”
“booking process handled exceptionally well”
“worked with me to make move happen smoothly”
4. Speed
Nationwide Average: 8.58/10
Union Transfer & Storage is consistently praised for smooth, quick, and efficient moves, with seamless processes and prompt service.
Recent Reviews Mention...
“move went super smoothly”
“quick, efficient move”
“efficient”
5. Friendliness
Nationwide Average: 8.91/10
Union Transfer & Storage generally receives high praise for their empathetic, courteous, and professional team, though there is a mention of an incident involving very rude behavior.
Recent Reviews Mention...
“Jeremy and De were empathetic and helpful”
“Jeremy and his team were courteous”
“workers were VERY rude”
6. Will Hire Again
Nationwide Average: 8.18/10
Union Transfer & Storage is overwhelmingly preferred by customers who frequently express a strong intention to use their services again, often accompanied by high recommendations, though there are exceptions where a small number of customers have stated they would not.
Recent Reviews Mention...
“would definitely hire Jeremy and his staff again”
“best moving company ever”
“would not hire again”
7. Professionalism
Nationwide Average: 8.31/10
Union Transfer & Storage generally receives high praise for their helpful, professional, and courteous team, though there is a singular mention of rude behavior.
Recent Reviews Mention...
“staff conducted themselves well and were helpful”
“professional and courteous team”
“behaved rudely and showed zero concern”
8. Conflict Handling
Nationwide Average: 4.07/10
Union Transfer & Storage generally receives positive feedback for its proactive and prompt response to customer issues, although there is at least one instance of dissatisfaction where the company is accused of not honoring their policy.
Recent Reviews Mention...
“Jeremy helped me through a challenge and resolved it quickly”
“won‚Äôt honor their policy”
“went above and beyond despite initial delivery failure”
9. Precision & Care
Nationwide Average: 8.01/10
Union Transfer & Storage generally receives high praise for being very careful and attentive with customers' belongings, despite an isolated incident of damage.
Recent Reviews Mention...
“no walls were damaged”
“dropped stuff and broke a dresser and TV”
“very careful with our furniture”
Great Crew Members
| Jeremy, De | Jeremy found help when needed, De made the room feel like home |
| Jeremy | Jeremy led a professional and courteous team |
| Brian, Jeremy | Brian was amazing, and Jeremy resolved challenges quickly |
| Justin, Cam, Sashe, Noah | All were hard working and caring. |
| Jeremy | Jeremy organized the move quickly and effectively |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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