Premium Moving Inc is a family-owned and operated moving company that has been serving Brunswick County and its surrounding areas since 2003. With over 24 years of experience in the moving industry, their team of well-trained movers is dedicated to providing reliable and efficient moving services, ensuring a stress-free and smooth moving experience. Voted #1 in Brunswick County, Premium Moving focuses on customer satisfaction and has served numerous happy customers. Their commitment to excellence and attention to detail set them apart from other moving companies in Leland, NC. They strive to continue expanding their services in the future while maintaining the highest level of customer satisfaction.
Premium Moving Inc
About Premium Moving Inc
Additional Cities Served: Summerfield, Oak Island, Carolina Beach, Stokesdale, Southport, Wrightsville BeachShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Premium Moving Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Premium Moving Inc is highly praised by the majority for their professionalism and excellent service, although a few customers reported significant issues.
Recent Reviews Mention...
“great local people to deal with”
“great work by movers”
“amazing experience with this company”
2. Punctuality
Nationwide Average: 8.07/10
Premium Moving Inc is overwhelmingly praised for being on time and demonstrating prompt service, notwithstanding a couple of instances where they were late or had to cancel.
Recent Reviews Mention...
“showed up on time”
“arrived on time”
“they were 1.5 hours late”
3. Affordability
Nationwide Average: 7.69/10
Premium Moving Inc is highly regarded for offering reasonable, competitive prices, often providing costs lower than estimates, which customers appreciate for making their moves less expensive.
Recent Reviews Mention...
“best estimate and actual cost lower than estimate”
“ways to make my moves less expensive”
“price was well below expectations”
4. Communication
Nationwide Average: 7.53/10
Premium Moving Inc is highly praised for its professionalism, courteousness, and efficiency in dealing with clients, despite a few reports of negative experiences with management and accessibility.
Recent Reviews Mention...
“great to work with on the phone”
“courteous and communicated well”
“very helpful and answered any questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Premium Moving Inc generally maintains or lowers the final costs compared to their initial estimates, although there are a few reported instances of significant overcharging.
Recent Reviews Mention...
“written check for less than estimated”
“estimate was spot on”
“overcharged and lied about services”
6. Speed
Nationwide Average: 8.58/10
Premium Moving Inc receives consistently high praise for their efficiency and rapid, reliable service, despite one report of a very long day.
Recent Reviews Mention...
“made fast work of loading and unloading”
“loaded and secured the items quickly”
“always going the extra mile to help”
7. Friendliness
Nationwide Average: 8.91/10
Premium Moving Inc overwhelmingly receives high praise for their professional, polite, and personable staff, despite a few isolated complaints about unprofessional behavior.
Recent Reviews Mention...
“very professional and happy-go-lucky movers”
“were friendly”
“they are polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Premium Moving Inc has an overwhelmingly positive reputation with almost all customers expressing a high likelihood of using their services again and recommending them to others, despite a few dissatisfied voices.
Recent Reviews Mention...
“would recommend them anytime”
“would hire again if needed”
“would absolutely recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Premium Moving Inc receives overwhelmingly positive feedback, with customers consistently highlighting the crew's efficiency, courtesy, and professional conduct, despite a few instances of reported unprofessional behavior.
Recent Reviews Mention...
“very professional and assisted beyond requirements”
“very efficient and businesslike”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Premium Moving Inc has shown mixed feedback with some instances of trying to amend issues but also significant reports of unaddressed complaints and dissatisfaction in their resolution process.
Recent Reviews Mention...
“Judy tried to remedy the situation”
“did not address issues with missing items”
“owner dismissed my complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Premium Moving Inc is overwhelmingly appraised for their careful and professional approach, though there are a few instances of dissatisfaction regarding damaged or missing items.
Recent Reviews Mention...
“so very careful loading things”
“packed and wrapped carefully and no damages”
“items are missing”
Great Crew Members
Jason,Robyn | Robyn was great on the phone, Jason was efficient |
Judy | Judy was recommended |
Jean MacNish | praised for being part of a very organized and friendly staff |
Chris, Joe, Patrick, Robyn, Meredith | Meredith gave quote, Robyn very helpful, Chris, Joe, Patrick efficient and professional on loading day |
Ron | Owner Ron was on site for the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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