All American Relocation is a full-service moving company based in Raleigh and Charlotte, North Carolina. Owned and operated by Brett Plummer & John Potts, the company has grown from 30 to over 150 employees. The firm offers a variety of services including local, long-distance, and international moving, storage solutions, office space planning and design, asset management, and installation services. Praised for its dedication to customer service, it has been recognized as the National Mover of the Year by the American Moving and Storage Association and maintains a 94% Customer Willingness to Recommend score. Their motto is 'Whatever it takes', emphasizing their commitment to provide superior relocation experience.
All American Relocation
based on 288+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About All American Relocation
Additional Cities Served: Concord, Gastonia, Mooresville, Monroe, Matthews, WaxhawShow More >
Moving Services
- Residential Moving
- Local Moving
- International Moving
- Long Distance Moving
- Employee Relocation
- Local Storage
- Commercial Moving
- Commercial Moving Installation / Space Planning & Design
- Commercial Moving / Project Management
- Asset Management / Commercial Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All American Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.32/10
Nationwide Average: 8.44/10
All American Relocation generally receives high praise for its moving services, characterized by professionalism and excellence, though there are noteworthy instances of significant dissatisfaction and complaints.
Recent Reviews Mention...
“great work by movers”
“lost valuable and sentimental items”
“All American made our move very easy”
2. Punctuality
5.8/10
Nationwide Average: 8.07/10
All American Relocation often meets its scheduled times but has notable instances of significant delays and lack of timely communication, reflecting a mixed performance.
Recent Reviews Mention...
“did it in a timely manner”
“delivered on time to our new home”
“showed up on time”
3. Affordability
3.44/10
Nationwide Average: 7.69/10
All American Relocation has been criticized for significantly increasing costs beyond original quotes, incorporating unexpected charges, and being misleading about additional expenses.
Recent Reviews Mention...
“bid was almost tripled”
“cost more than $600 higher than quoted”
“an additional $1,330 charge unexpectedly”
4. Communication
6.18/10
Nationwide Average: 7.53/10
All American Relocation seems to have a mix of highly positive and significantly negative experiences, with numerous clients praising their responsiveness and constant updates, while others criticize poor customer service and lack of effective communication.
Recent Reviews Mention...
“constant communication and follow up”
“Bruce communicated with us every step of the way”
“Suzanne was knowledgeable and helpful”
5. Stick to Prices
1.79/10
Nationwide Average: 5.99/10
All American Relocation frequently fails to honor initial quotes, often significantly increasing costs beyond the original estimates through various unjustified charges and revised higher estimates.
Recent Reviews Mention...
“they will falsify your quote to get the business”
“charged $550 more despite being under the quote”
“bid was almost tripled”
6. Speed
6.46/10
Nationwide Average: 8.58/10
All American Relocation receives mixed feedback, with many praising their quick and efficient service, while a notable number criticize their tardiness and disorganized delivery.
Recent Reviews Mention...
“worked very efficiently”
“Quick Easy Unload”
“Fast unloading”
7. Friendliness
9.02/10
Nationwide Average: 8.91/10
All American Relocation consistently demonstrates exceptional kindness and professionalism, making interactions pleasant for their customers, with only an isolated instance of dissatisfaction.
Recent Reviews Mention...
“they are friendly”
“Love these guys!”
“great attitudes”
8. Will Hire Again
6.69/10
Nationwide Average: 8.18/10
All American Relocation has received mixed reviews but leans more towards positive sentiment with many customers expressing their intent to hire the company again and recommend it to others.
Recent Reviews Mention...
“would never hire this company again”
“would hire again”
“would hire again”
9. Professionalism
7.79/10
Nationwide Average: 8.31/10
All American Relocation generally receives high praise for its team's hardworking, respectful, and professional manner, despite a few reports of unprofessional behavior and damage issues.
Recent Reviews Mention...
“Bruce is very professional and passionate about his work”
“They were professional throughout the process.”
“crew conducted themselves professionally”
10. Conflict Handling
1.39/10
Nationwide Average: 4.07/10
All American Relocation demonstrates a consistent lack of care and refusal to address, compensate for, or repair damages, highlighting an overarching unresponsiveness and disregard for customer dissatisfaction.
Recent Reviews Mention...
“company didn't care to right the wrong”
“refused to repair or replace damaged items”
“completely unwilling to give any compensation”
11. Precision & Care
6.68/10
Nationwide Average: 8.01/10
All American Relocation generally receives acclaim for their attentiveness and respect towards customers' belongings, though they face significant criticism regarding incidents of damage and loss.
Recent Reviews Mention...
“took great care of all our household belongings”
“lost or threw away personal belongings”
“They were very careful with all of our personal things.”
Great Crew Members
| Ed, Danny, Angel, Sean | worked very efficiently and took great care |
| Dee, Steve, Lawrence | great guys! |
| Susanne | helped my parents move be seamless |
| Suzanne | Suzanne was knowledgeable and helpful |
| Nikko | Nikko and his team did great work. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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