All My Sons Moving and Storage is a nationwide, family-owned and operated business that has helped over a million happy customers move across the country. For over 30 years, it provided a wide range of apartment, home, and office moves with full-service packing services, using a dependable fleet of fully equipped trucks. All My Sons Moving and Storage has a location in Charlotte serving the surrounding areas. It is committed to excellent customer service, which is why it uses only top-quality packing materials, including thick blankets, durable cardboard boxes, and high-caliber packing tapes. Licensed and insured, All My Sons Moving and Storage will customize your moving experience by working around your schedule, needs, and budget. Its team of experts even has helpful tips for you on how best to pack, unpack, and move around once the big day has passed.
All My Sons Moving & Storage
About All My Sons Moving & Storage
Additional Cities Served: Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, Indian TrailShow More >
North Carolina Moving License
active
Last Checked: 03/10/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All My Sons Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All My Sons Moving & Storage has received numerous sentiments of high praise for their moving services, professionalism, and efficiency, although there are some significant complaints regarding unprofessionalism, hidden fees, and poor customer experiences.
Recent Reviews Mention...
“unprofessionalism, hidden fees, and lies made experience terrible”
“hired them and had a bad experience”
“so rude and provide horrible customer service”
2. Punctuality
Nationwide Average: 8.07/10
All My Sons Moving & Storage generally has a reputation for being on time, though there are notable instances of significant delays and poor time management mentioned in some customer experiences.
Recent Reviews Mention...
“on time”
“Ken and Deangelo were prompt”
“Were on time”
3. Affordability
Nationwide Average: 7.69/10
All My Sons Moving & Storage has a predominantly negative perception due to numerous complaints about hidden fees, charges significantly higher than quoted, and unexpected costs, despite a few positive remarks on reasonable pricing and value.
Recent Reviews Mention...
“mentioned hidden fees”
“was charged triple the quoted price”
“overcharges for packing supplies and travel fees not upfront”
4. Communication
Nationwide Average: 7.53/10
All My Sons Moving & Storage has received mixed feedback, with instances of unprofessional and unresponsive behavior contrasting sharply with high praise for their helpfulness and professionalism in customer interactions.
Recent Reviews Mention...
“lies suggest poor communication”
“customer service agent was wildly unhelpful”
“manager was argumentative and hung up on me”
5. Stick to Prices
Nationwide Average: 5.99/10
All My Sons Moving & Storage frequently receives complaints about charging significantly more than the initial quotes, incorporating hidden fees, and not adhering to discounts and estimates, despite a few instances of honoring the quoted rates.
Recent Reviews Mention...
“hidden fees mean they did not stick to quoted prices”
“did not stick to the quoted price”
“Ken tried not to honor the discount”
6. Speed
Nationwide Average: 8.58/10
All My Sons Moving & Storage has primarily been praised as fast and efficient, though there are several complaints about slowness that suggest inconsistent experiences among customers.
Recent Reviews Mention...
“movers were extremely slow”
“super fast”
“they busted their butts”
7. Friendliness
Nationwide Average: 8.91/10
All My Sons Moving & Storage generally receives high praise for their courteous and professional service, with numerous explicit compliments on their staff's attitudes and behavior, despite a few isolated reports of unprofessionalism and rudeness.
Recent Reviews Mention...
“unprofessionalism implies unfriendly service”
“incredible attitude”
“Brandon G was extremely courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
All My Sons Moving & Storage has received mixed feedback with a substantial number of customers expressing high satisfaction and intent to reuse their services, while a notable minority had decidedly negative experiences and would not consider rehiring the company.
Recent Reviews Mention...
“would not hire again considering it was a nightmare”
“will never use All My Sons again”
“WOULD NOT RECOMMEND this company”
9. Professionalism
Nationwide Average: 8.31/10
All My Sons Moving & Storage receives mixed feedback but is predominantly praised for their courteous and efficient service, although a few customers report instances of unprofessionalism.
Recent Reviews Mention...
“mentioned unprofessionalism”
“Junior and Trey were so professional”
“movers seemed very young and inexperienced”
10. Conflict Handling
Nationwide Average: 4.07/10
All My Sons Moving & Storage shows a generally negative sentiment from customers, with complaints about unresolved claims, insufficient compensation, and poor customer service, despite a few instances of positive experiences where customers' issues were addressed.
Recent Reviews Mention...
“offered an insultingly low settlement”
“Ken threatened to undo the move”
“had to pull teeth for them to refund me”
11. Precision & Care
Nationwide Average: 8.01/10
All My Sons Moving & Storage receives mixed reviews, with numerous customers expressing satisfaction at the meticulous treatment of their belongings, contrasted by some reports of damaged items and experiences suggesting a lack of care.
Recent Reviews Mention...
“hidden fees suggest items may have been handled poorly”
“significant damage to items”
“items may have been damaged due to inexperience”
Customer Insights
Cost: $ 1145.00 from 43 reviews
Hourly Minimum: 1.5 hours from 15 reviews
Local Move Duration: 5.75 hours from 72 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
Mike | Mike is mentioned in a sarcastic context for a seamless move turned nightmare |
Junior, Trey | they were so professional |
Marquavis,David | amazing experience with these crew members |
Ovidio, Tyshawn, Jahvon | Ovidio, Tyshawn, and Jahvon were very excellent |
Brandon G | Brandon G was extremely courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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