E.E. Ward Moving & Storage Co. has been providing professional moving services since 1881. Based in Columbus, Ohio, this family-owned business also operates in Charlotte and Raleigh, North Carolina. Their service area includes local, long distance, and international moves. Specializing in household goods moving and storage, E.E. Ward offers local moving, office moving, long distance moving, international moving, corporate relocation, and storage services. As the oldest African-American owned business in the United States, they emphasize the importance of diversity and inclusion in their team and mission. With numerous industry awards and recognition, E.E. Ward represents exceptional quality, professionalism, and customer service.
E.E. Ward Moving & Storage Co.
Fabulous
based on 448+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About E.E. Ward Moving & Storage Co.
Additional Cities Served: Gastonia, Rock Hill, Huntersville, Indian Trail, Monroe, MatthewsShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Corporate Relocation
- Office Moving
- Household Movers
- Commercial Relocation
- Storage Services
- Packing Services
- Furniture Moving
Awards
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Summarized Review of E.E. Ward Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.31/10
Nationwide Average: 8.44/10
E.E. Ward Moving & Storage Co. is highly praised for its professionalism, efficiency, and attention to detail, making moving experiences smooth, stress-free, and satisfactory for the vast majority of its customers.
Recent Reviews Mention...
“the team did a good job in the fundamentals”
“everything was handled very gently and smoothly”
“Amazing process and very professional”
2. Punctuality
9.02/10
Nationwide Average: 8.07/10
E.E. Ward Moving & Storage Co. is consistently recognized for their on-time arrivals and timely services, despite a few instances of rescheduling.
Recent Reviews Mention...
“move was timely”
“showed up on-time”
“arrived when they said they would”
3. Affordability
6.87/10
Nationwide Average: 7.69/10
E.E. Ward Moving & Storage Co. generally offers competitive and fair pricing, though there are varied experiences from being the least expensive option to being considered pricy for standard services.
Recent Reviews Mention...
“least expensive of 5 quotes”
“very expensive for a standard home”
“under the price estimate for some of their competitors”
4. Communication
9.2/10
Nationwide Average: 7.53/10
E.E. Ward Moving & Storage Co. is highly praised for their attentive, responsive, and professional interaction throughout the moving process, albeit with a few instances of communication delays and coordination issues.
Recent Reviews Mention...
“Misty was a great communicator”
“Always communicate changes or any type of delay”
“communication was on point”
5. Stick to Prices
5.24/10
Nationwide Average: 5.99/10
E.E. Ward Moving & Storage Co. receives mixed feedback, with some customers facing issues like not honoring parts of quotes and significant price increases, while others experienced no surprises and felt all expectations were met.
Recent Reviews Mention...
“Scott did not honor the unpacking part of other quotes”
“all expectations were met”
“add 50% to their quote due to follow on issues”
6. Speed
9.27/10
Nationwide Average: 8.58/10
E.E. Ward Moving & Storage Co. has consistently demonstrated exceptional efficiency, completing moves swiftly with minimal breaks, and receiving high praise for hustling and effectively meeting deadlines.
Recent Reviews Mention...
“unloaded swiftly and efficiently”
“moved everything in just a few hours”
“hustled, no excessive breaks”
7. Friendliness
9.67/10
Nationwide Average: 8.91/10
E.E. Ward Moving & Storage Co. consistently impresses with their team's professionalism, kindness, and personable nature, making clients feel like family and ensuring a positive, respectful moving experience.
Recent Reviews Mention...
“they are friendly”
“they were kind and even played with our kids”
“courteous and polite even to my neighbors”
8. Will Hire Again
9.31/10
Nationwide Average: 8.18/10
E.E. Ward Moving & Storage Co. is overwhelmingly recommended by its customers for its exceptional service, with many expressing a strong desire to use their services again or recommend them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“would love to recommend them”
“Don't think I'll ever move myself again”
“recommend this company and would hire again”
9. Professionalism
9.57/10
Nationwide Average: 8.31/10
E.E. Ward Moving & Storage Co. is consistently praised for its highly professional, patient, diligent, and efficient team, showcasing outstanding communication and service, with a singular note of rushing at the end being an outlier amid overwhelming commendations.
Recent Reviews Mention...
“Very professional”
“extremely professional and very patient”
“Marc and his team were professional”
10. Conflict Handling
7.41/10
Nationwide Average: 4.07/10
E.E. Ward Moving & Storage Co. generally exhibits a strong commitment to addressing and resolving customer issues effectively, despite a few instances where their efforts were perceived as inadequate.
Recent Reviews Mention...
“Scott chose to do nothing to rectify the issue”
“purchased and installed missing nuts and bolts”
“willing to go the extra mile for my satisfaction”
11. Precision & Care
8.62/10
Nationwide Average: 8.01/10
E.E. Ward Moving & Storage Co. largely receives high praise for its meticulous and gentle treatment of customers' belongings, though there are a few instances of dissatisfaction and mishandling reported.
Recent Reviews Mention...
“furniture have minor damages and the mattress is wet with a big purple stain”
“handled everything very gently”
“treated our belongings with care”
Great Crew Members
| Misty | Misty was proactive and kept us up to date |
| Bethany | Took very good care of me |
| Lee | asked for same crew due to impressive service |
| Marc | Marc and his team did everything and were kind |
| Kevin Moore, Drew, Jeff | Extremely responsive, diligent and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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