Fox Moving & Storage is a trusted moving company in Charlotte, specializing in residential and commercial moves. Locally owned and operated, the company offers local and long-distance moving services in Charlotte, NC. Fox Moving & Storage's professional team manages moves of all sizes, even on short notice, ensuring a well-planned and stress-free experience. Their services include residential and commercial moving, packing, delivery of oversized items, and warehousing in a fully climate-controlled, secure environment. With over 40,000 moves coordinated, Fox Moving & Storage is available 24/7, providing expert guidance and support throughout the entire moving process.
Fox Moving & Storage
About Fox Moving & Storage
Additional Cities Served: Concord, Gastonia, Huntersville, Mooresville, Monroe, MatthewsShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Packing services
- Delivery services
- Warehousing and distribution services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Fox Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fox Moving & Storage appears to have mixed feedback with instances of excellent service overshadowed by numerous complaints of overcharging, damages, and poor handling.
Recent Reviews Mention...
“very pleased with the work”
“Couldn't ask for a better experience”
“fast and great job”
2. Punctuality
Nationwide Average: 8.07/10
Fox Moving & Storage generally struggles with timely arrivals, except for a few instances where they have been on schedule.
Recent Reviews Mention...
“On time”
“Prompt on arrival”
“initial person was over an hour late”
3. Affordability
Nationwide Average: 7.69/10
Fox Moving & Storage receives a mix of opinions, ranging from criticism about unexpected charges making it extremely expensive, to high praise for offering the most reasonable quotes and being one of the most affordable moving companies.
Recent Reviews Mention...
“extremely expensive compared to initial quote”
“extremely expensive due to unexpected charges”
“affordable pricing”
4. Communication
Nationwide Average: 7.53/10
Fox Moving & Storage generally struggles with returning calls, addressing billing issues, and clearly conveying information, although there are isolated instances of positive interactions.
Recent Reviews Mention...
“Company is always ready to help with all my moving problems”
“never returned calls to correct overbilling”
“failed to return calls and address overbilling”
5. Stick to Prices
Nationwide Average: 5.99/10
Fox Moving & Storage consistently fails to honor their initial quotes, adding unexpected costs and overcharging beyond the promised estimates.
Recent Reviews Mention...
“estimated cost was accurate”
“did not stick to quoted price, added charges”
“added costs beyond the quoted price”
6. Speed
Nationwide Average: 8.58/10
Fox Moving & Storage generally disappointed customers with reports of time-wasting and lack of urgency, although there were mentions of Wayne's crew being notably fast and efficient.
Recent Reviews Mention...
“did fast job even in rain”
“very efficient and organized”
“efficient work by movers”
7. Friendliness
Nationwide Average: 8.91/10
Fox Moving & Storage exhibits a mixed reception, with complaints about rudeness and unprofessionalism balanced by high praise for their engaging, genuinely happy, and great crew members.
Recent Reviews Mention...
“friendly faces on both sides of the move”
“they are super friendly”
“great guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Fox Moving & Storage is overwhelmingly regarded as a company that the majority of customers would not choose to hire again, citing issues such as dishonesty and a lack of integrity, although there are a few instances of high satisfaction and recommendations.
Recent Reviews Mention...
“very pleased with the work”
“Highly recommend”
“would hire again because of great job”
9. Professionalism
Nationwide Average: 8.31/10
Fox Moving & Storage is overwhelmingly criticized for unprofessional conduct, attire, laziness, and mishandling of items, despite a couple of instances where their performance was viewed positively.
Recent Reviews Mention...
“crew were great”
“efficient, organized, ensured everything was done right”
“Movers were respectful and on a mission”
10. Conflict Handling
Nationwide Average: 4.07/10
Fox Moving & Storage consistently fails to adequately address, compensate, or rectify issues and complaints raised by their customers.
Recent Reviews Mention...
“did not attempt to correct overbilling issue”
“did not attempt to correct overbilling issue”
“owner did nothing for the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Fox Moving & Storage has predominantly displeased customers with numerous reports of broken, damaged, or improperly handled items, though a couple of reviews did praise careful loading and no breakage.
Recent Reviews Mention...
“they care about our items”
“Care in handling of my belongings and no scratches”
“handled my belongings with care”
Customer Insights
Cost: $ 854.00 from 15 reviews
Local Move Duration: 3 hours from 9 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Alex, Antonio | great work by movers, care about our items |
Alex | very efficient and organized, ensured everything was done right |
Rod | Rod always comes through |
Rod, Dylan, Q | helpful and professional, got the job done so fast |
Taran | Taran was extremely pleasant and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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