Fox Moving & Storage

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Fox Moving & Storage
MoversChevron RightNorth CarolinaChevron RightCharlotteChevron RightFox Moving & Storage
based on 1406+ data points
Circle Info

About Fox Moving & Storage

Fox Moving & Storage is a trusted moving company in Charlotte, specializing in residential and commercial moves. Locally owned and operated, the company offers local and long-distance moving services in Charlotte, NC. Fox Moving & Storage's professional team manages moves of all sizes, even on short notice, ensuring a well-planned and stress-free experience. Their services include residential and commercial moving, packing, delivery of oversized items, and warehousing in a fully climate-controlled, secure environment. With over 40,000 moves coordinated, Fox Moving & Storage is available 24/7, providing expert guidance and support throughout the entire moving process.

Moving Services

  • Residential moving services
  • Commercial moving services
  • Packing services
  • Delivery services
  • Warehousing and distribution services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3387250

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Fox Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.13/10

Nationwide Average: 8.44/10

Comment Dots

Fox Moving & Storage appears to have mixed feedback with instances of excellent service overshadowed by numerous complaints of overcharging, damages, and poor handling.

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Recent Reviews Mention...

very pleased with the work

Couldn't ask for a better experience

fast and great job

2. Punctuality

7.87/10

Nationwide Average: 8.07/10

Comment Dots

Fox Moving & Storage generally struggles with timely arrivals, except for a few instances where they have been on schedule.

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Recent Reviews Mention...

On time

Prompt on arrival

initial person was over an hour late

3. Affordability

6.68/10

Nationwide Average: 7.69/10

Comment Dots

Fox Moving & Storage receives a mix of opinions, ranging from criticism about unexpected charges making it extremely expensive, to high praise for offering the most reasonable quotes and being one of the most affordable moving companies.

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Recent Reviews Mention...

extremely expensive compared to initial quote

extremely expensive due to unexpected charges

affordable pricing

4. Communication

6.54/10

Nationwide Average: 7.53/10

Comment Dots

Fox Moving & Storage generally struggles with returning calls, addressing billing issues, and clearly conveying information, although there are isolated instances of positive interactions.

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Recent Reviews Mention...

Company is always ready to help with all my moving problems

never returned calls to correct overbilling

failed to return calls and address overbilling

5. Stick to Prices

4.24/10

Nationwide Average: 5.99/10

Comment Dots

Fox Moving & Storage consistently fails to honor their initial quotes, adding unexpected costs and overcharging beyond the promised estimates.

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Recent Reviews Mention...

estimated cost was accurate

did not stick to quoted price, added charges

added costs beyond the quoted price

6. Speed

8.72/10

Nationwide Average: 8.58/10

Comment Dots

Fox Moving & Storage generally disappointed customers with reports of time-wasting and lack of urgency, although there were mentions of Wayne's crew being notably fast and efficient.

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Recent Reviews Mention...

did fast job even in rain

very efficient and organized

efficient work by movers

7. Friendliness

8.75/10

Nationwide Average: 8.91/10

Comment Dots

Fox Moving & Storage exhibits a mixed reception, with complaints about rudeness and unprofessionalism balanced by high praise for their engaging, genuinely happy, and great crew members.

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Recent Reviews Mention...

friendly faces on both sides of the move

they are super friendly

great guys

8. Will Hire Again

7.8/10

Nationwide Average: 8.18/10

Comment Dots

Fox Moving & Storage is overwhelmingly regarded as a company that the majority of customers would not choose to hire again, citing issues such as dishonesty and a lack of integrity, although there are a few instances of high satisfaction and recommendations.

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Recent Reviews Mention...

very pleased with the work

Highly recommend

would hire again because of great job

9. Professionalism

7.94/10

Nationwide Average: 8.31/10

Comment Dots

Fox Moving & Storage is overwhelmingly criticized for unprofessional conduct, attire, laziness, and mishandling of items, despite a couple of instances where their performance was viewed positively.

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Recent Reviews Mention...

crew were great

efficient, organized, ensured everything was done right

Movers were respectful and on a mission

10. Conflict Handling

2.03/10

Nationwide Average: 4.07/10

Comment Dots

Fox Moving & Storage consistently fails to adequately address, compensate, or rectify issues and complaints raised by their customers.

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Recent Reviews Mention...

did not attempt to correct overbilling issue

did not attempt to correct overbilling issue

owner did nothing for the damage

11. Precision & Care

7.49/10

Nationwide Average: 8.01/10

Comment Dots

Fox Moving & Storage has predominantly displeased customers with numerous reports of broken, damaged, or improperly handled items, though a couple of reviews did praise careful loading and no breakage.

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Recent Reviews Mention...

they care about our items

Care in handling of my belongings and no scratches

handled my belongings with care

Customer Insights icon

Customer Insights

Cost: $ 854.00 from 15 reviews


Local Move Duration: 3 hours from 9 reviews

Interstate Move Duration: 2 days from 4 reviews

Great Crew Members icon

Great Crew Members

Alex, Antoniogreat work by movers, care about our items
Alexvery efficient and organized, ensured everything was done right
RodRod always comes through
Rod, Dylan, Qhelpful and professional, got the job done so fast
TaranTaran was extremely pleasant and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Fox Moving & Storage

Location
2217-A Distribution Center Dr, Charlotte, NC, 28269
Phone
(980) 207-2998
Link
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