Make A Move is Bekins Van Lines’ premier interstate agent in North Carolina. In business for over eight years, this locally owned and operated moving company makes 2,200 deliveries and moves per year. It has more than two dozen certified and trained employees providing what is regarded as the best white glove service in the Charlotte region. These professional and qualified movers have been honing their skills for decades, so you know your belongings are in good hands. On a daily basis, they receive and inspect shipments of custom furniture, accessories, and household goods, making this company the top choice of many designers, home furnishing showrooms, and furniture retailers. No matter the scope of your moving needs, be it across town or across the country, consider exploring other reliable moving services Charlotte, NC has to offer. Additionally, Make A Move can handle all your needs, from packing your belongings to storing them in the company’s 30,000 square feet of climate-controlled warehouse space.
Make A Move
About Make A Move
Additional Cities Served: Greensboro, Concord, Gastonia, Huntersville, Kannapolis, Indian TrailShow More >
Moving Services
- Packing
- Moving / Delivery
- Shipping / Receiving
- Storage
- Designer Services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Make A Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Make A Move is highly praised for its fantastic service, professionalism and efficiency, with customers frequently recommending the company and expressing significant satisfaction despite a few reports of dissatisfaction regarding billing and a specific move.
Recent Reviews Mention...
“Fantastic service”
“made my move easy and wonderful”
“Jordan, Kevin, and Cley did an amazing job”
2. Punctuality
Nationwide Average: 8.07/10
Make A Move consistently receives high praise for their on-time performance, including punctual employees and drivers, timely updates, and adherence to schedules.
Recent Reviews Mention...
“drivers were on time”
“employees were punctual”
“They are timely”
3. Affordability
Nationwide Average: 7.69/10
Make A Move is generally regarded as having fair and competitive pricing, though there is an occasional perception of excessive cost for the services provided.
Recent Reviews Mention...
“the company’s price was fair”
“the costing was extraordinary”
“Total cost excessive for the actual work done”
4. Communication
Nationwide Average: 7.53/10
Make A Move is consistently praised for being responsive, helpful, and effectively communicating with clients before and during service, demonstrating strong accountability and proactive outreach.
Recent Reviews Mention...
“Shane was super helpful”
“office was very responsive and easy to reach”
“Shane was incredibly helpful”
5. Speed
Nationwide Average: 8.58/10
Make A Move receives glowing reviews for their crew being consistently fast, quick, and efficient, often completing tasks and entire moves in an impressively short amount of time.
Recent Reviews Mention...
“crew is fast”
“fast”
“Quick and efficient task execution”
6. Friendliness
Nationwide Average: 8.91/10
Make A Move is consistently praised for their kind, courteous, and professional staff, with customers expressing high satisfaction with the welcoming and respectful interactions they had with team members.
Recent Reviews Mention...
“kind and thoughtful”
“Highly recommend this company”
“absolutely exceptional staff were friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Make A Move enjoys overwhelmingly positive feedback, with customers consistently expressing loyalty, satisfaction, and a high likelihood of returning and recommending their services.
Recent Reviews Mention...
“would definitely hire again”
“will never use another company”
“highly recommended the company”
8. Professionalism
Nationwide Average: 8.31/10
Make A Move consistently receives praise for their professional conduct, with specific commendations for friendly and helpful service, and individual shout-outs for team members who exhibited exemplary professionalism throughout the moving process.
Recent Reviews Mention...
“crew was professional”
“friendly professionalism throughout the process”
“conducted themselves professionally”
9. Conflict Handling
Nationwide Average: 4.07/10
Make A Move is proactive and accountable, providing refunds for billing errors, offering detailed documentation for any damaged items, and their team members consistently go above and beyond in their service.
Recent Reviews Mention...
“proactive about refunding billing error”
“Send detailed pictures/info if anything arrives damaged”
“team members have gone ABOVE and BEYOND”
10. Precision & Care
Nationwide Average: 8.01/10
Make A Move generally receives high praise for their meticulous and careful approach, although there was an isolated report of items being damaged during transport.
Recent Reviews Mention...
“crew is meticulous”
“they took extra care to avoid damage”
“not a thing has even the slightest scratch”
Great Crew Members
Jordan, Cley, Kevin | thank you to these crew members for a great experience |
Jordan, Kevin, Cley | did an amazing job moving very difficult item |
Jordan, Cley, Kevin | professional, efficient, precise work |
Shane | Shane was super helpful during the process |
Jordan, Manny, Mauricio | they were fabulous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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