Move and Go is known for hard work and dedication to the job, no matter what comes up along the way. This locally owned moving company provides affordable, full-service moves for your home, office, or business. Whether you’re moving locally or long distance, it will find the perfect solution that fits your budget and situation. You can rest assured knowing your items will be taken care of by professionals who know how to make a move go smoothly. The Move and Go team will work closely with you to ensure that there are no delays or problems in scheduling and executing your move. They can even help you deliver freight and load and unload your truck, trailer, or pod. Established in 2016, Move and Go has a location in Charlotte, NC serving the surrounding areas.
Move and Go
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Move and Go
Additional Cities Served: Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, Indian TrailShow More >
Moving Services
- Residential Local/ Long Distance
- Commercial Office/ Business
- Labor Only Loading/ Unloading
- Move Supplies Packing/ Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Move and Go
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move and Go receives predominantly high praise for their moving services, reflecting experiences with fantastic job performance, efficient and friendly crews, and exceptional customer service, despite a few reports of damage or issues.
Recent Reviews Mention...
“fantastic job by the moving service”
“done in timely manner but nicked washing machine”
“did a good job in a timely manner”
2. Punctuality
Nationwide Average: 8.07/10
Move and Go generally upholds a high standard of timeliness, with the vast majority of customer feedback highlighting their prompt arrivals and early or on-time performances, notwithstanding a few isolated instances of tardiness or rescheduling issues.
Recent Reviews Mention...
“on time”
“late due to previous customer's delay”
“arrived ahead of me”
3. Affordability
Nationwide Average: 7.69/10
Move and Go generally receives high praise for its reasonable prices, competitive rates, and great value, making it a budget-friendly choice among customers.
Recent Reviews Mention...
“reasonable prices”
“great pricing without breaking the bank”
“their rates are reasonable”
4. Communication
Nationwide Average: 7.53/10
Move and Go generally receives high praise for their outstanding and attentive customer service, with regular and efficient updates, although there are a few instances of delayed callbacks and difficulties in reaching the office.
Recent Reviews Mention...
“difficulty reaching office for updates”
“customer service was fantastic”
“communicated throughout the whole process”
5. Stick to Prices
Nationwide Average: 5.99/10
Move and Go generally maintains the quoted prices with many positive experiences, though there are a few instances of customers facing unexpected charges or discrepancies.
Recent Reviews Mention...
“right at where we were quoted”
“Payment process went through smoothly”
“charged for whole hour despite shorter travel time”
6. Speed
Nationwide Average: 8.58/10
Move and Go is consistently praised for their quick, efficient, and smooth service, with only a few rare complaints about being slow.
Recent Reviews Mention...
“Quick and efficient move”
“done in timely manner”
“in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Move and Go consistently receives high praise for their respectful, professional, and personable service, with their team being repeatedly described as polite, courteous, and a pleasure to work with, despite two instances of dissatisfaction.
Recent Reviews Mention...
“respectful and worked as a team”
“they were very friendly”
“Josh and DJ were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Move and Go has overwhelmingly positive feedback, with many customers expressing their intention to rehire and recommend the company, although a few have reported negative experiences and a reluctance to do so.
Recent Reviews Mention...
“would definitely hire again”
“highly recommend them for your next move”
“I will definitely use them again in the future”
9. Professionalism
Nationwide Average: 8.31/10
Move and Go generally receives high praise for their crew's teamwork, respectfulness, competence, and efficiency, with a nearly unanimous sentiment of professionalism despite a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“respected and worked as a team”
“worked professionally”
“staff was professional and competent”
10. Conflict Handling
Nationwide Average: 4.07/10
Move and Go shows a mixed response with several instances of unaddressed customer issues, though there are notable examples where the company has taken commendable steps to acknowledge and rectify problems.
Recent Reviews Mention...
“the issue with the walls was not corrected properly”
“no resolve for the damaged furniture”
“company not responsible for damage per waiver”
11. Precision & Care
Nationwide Average: 8.01/10
Move and Go generally receives high praise for their attentiveness and care in moving and protecting customers' belongings, though there are a few reports of damage and dissatisfaction among an overwhelming number of positive experiences.
Recent Reviews Mention...
“only washing machine nicked up a little”
“Great attention to detail”
“everything was perfect and intact”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Will Sims | needed help urgently |
| O'Shawn | did a great job and were thorough |
| Josh,DJ | Josh and DJ were awesome which made the move smooth |
| Dominique | went above and beyond in their service excellence |
| Vi | Vi made sure furniture was placed exactly where I wanted |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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