Queen City Moving

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based on 382+ data points
Circle Info

About Queen City Moving

Queen City Moving is a privately owned business known for their high level of customer care and commitment to excellence. These movers aim to make each client feel like family, not just another paying guest. They go above and beyond to ensure your belongings reach their new home without any damage. Operating from the greater Charlotte, NC area, Queen City Moving utilises 26-foot box trucks stocked with free moving supplies such as hand trucks, dollies, blankets, furniture wrapping, and other accessories, all at no extra cost. Whether you are planning to relocate your household or your office, this company is always ready to make your move go smoothly. Being fully licensed, insured, and bonded, they ensure your peace of mind. Their services are available 24 hours a day. Don't hesitate to give them a call anytime, day or night; they will be more than happy to assist you.

Moving Services

  • Home Moving Service
  • Furniture Wrapping Service
  • Rental Truck Loading and Unloading
  • Arranging for Rental Trucks, ABF, POD or PACKRAT
  • Packing and Unpacking Service
  • Moving Furniture within the home
  • Providing Moving Supplies
  • Scheduling and Planning for Moves
  • Assisting with trucking needs
  • Appliance Moving (e.g., Washing Machine)
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2422680

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Queen City Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.5/10

Nationwide Average: 8.44/10

Comment Dots

Queen City Moving has received predominantly negative feedback, with customers expressing severe dissatisfaction and disappointment, although there is an isolated mention of a highly recommended different service.

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Recent Reviews Mention...

fast and very efficient

AMAZING service and very satisfied with the move

great job moving my appliances

2. Punctuality

6.87/10

Nationwide Average: 8.07/10

Comment Dots

Queen City Moving is generally perceived as unreliable and often late, with several complaints about lack of communication, though there is a mention of them arriving on time on one occasion.

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Recent Reviews Mention...

on time and came prepared

coming on time

crew arrived on time

3. Affordability

8.89/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

reasonable price

Great price!

best price in town

4. Communication

5.01/10

Nationwide Average: 7.53/10

Comment Dots

Queen City Moving is largely criticized for issues such as rudeness, failure to notify of delays, not submitting claim forms, and providing unclear answers, despite some positive feedback on responsiveness from an individual named Mike.

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Recent Reviews Mention...

very professional and thorough communication

great communication

very responsive and cooperative

5. Stick to Prices

4.44/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

very upfront with pricing and availability

added additional fees after unloading

promise broken about arrival time

6. Speed

7.88/10

Nationwide Average: 8.58/10

Comment Dots

Queen City Moving generally provides a slow service, with numerous complaints about extended loading and unloading times, though there is an instance of them being praised for fast and efficient work.

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Recent Reviews Mention...

fast and very efficient

Fast hard working team

fast

7. Friendliness

8.58/10

Nationwide Average: 8.91/10

Comment Dots

Queen City Moving is praised for being easy to talk to and very kind.

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Recent Reviews Mention...

respectful

they are very nice

Nice guys and very courteous

8. Will Hire Again

8.02/10

Nationwide Average: 8.18/10

Comment Dots

Queen City Moving generally receives negative feedback, though there is a rare instance of a customer expressing complete satisfaction.

Reviews Mention icon

Recent Reviews Mention...

will definitely be using this company for my next move

would highly recommend, will use them again

recommend Michael for moving needs

9. Professionalism

7.63/10

Nationwide Average: 8.31/10

Comment Dots

Queen City Moving is generally viewed negatively, though there is mention of a positive moving experience.

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Recent Reviews Mention...

very professional, came prepared with own truck and equipment

Michael brought many tools, well-prepared

professional

10. Conflict Handling

2.06/10

Nationwide Average: 4.07/10

Comment Dots

Queen City Moving shows a generally poor response although there's an instance where effort to amend issues was noted.

Reviews Mention icon

Recent Reviews Mention...

left items, required hiring someone else to complete move

took 2+ months to "investigate" my claims

owner showed no empathy for service lacking

11. Precision & Care

7.95/10

Nationwide Average: 8.01/10

Comment Dots

Queen City Moving generally fails to adequately protect belongings during moves, resulting in numerous reports of damage, though there is an instance of proper care for fragile items.

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Recent Reviews Mention...

no damage and took time to wrap items for protection

wrapped appliances, prevented damage

no scratches no dents

Great Crew Members icon

Great Crew Members

Mykailvery professional and upfront, explained everything thoroughly
Michaelgreat job, well-prepared and careful with appliances
Michaelreliable and accurate work
Mikhailestablished constant and informative communication, treated items with care, highly professional
ValentinValentin is the best
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Queen City Moving

Location
7448 Pebblestone Dr STE # i, Charlotte, NC, 28212
Phone
(980) 395-2112
Link
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