Road Haugs Moving & Storage is a Charlotte-based moving company that is second-generation family-owned and operated. Primarily executing local residential moves, this entity also promises to handle long-distance moves in Charlotte, NC, as well as commercial transitions. A specialty of Road Haugs lies in piano transitions, holding a noteworthy reputation as the Preferred Premier Piano Mover for Steinway & Sons Charlotte. Keeping your belongings safe, this mover's climate-controlled, secure storage facility is built for both short and long-term storage, and all possessions are secured in packing crates so you only pay for the amount of space you need. As a family-owned, local moving company, Road Haugs is known by many Charlotte residents as a reliable, professional solution for any move.
Road Haugs Moving & Storage
Ranked Top 10 Best Movers in Charlotte, NC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Road Haugs Moving & Storage
Additional Cities Served: Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, Indian TrailShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Specialty Moving Services
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Packing Services
- Storage Options
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Road Haugs Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Road Haugs Moving & Storage is highly praised for their professionalism, efficiency, and skilled handling of items, especially pianos, with overwhelmingly positive experiences, though there is a rare mention of dissatisfaction.
Recent Reviews Mention...
“best move we have ever had”
“awesome job moving and assembling furniture”
“quick, professional and helpful throughout the process”
2. Punctuality
Nationwide Average: 8.07/10
Road Haugs Moving & Storage is consistently commended for their on-time arrivals and proactive communication, with nearly all reviews highlighting their timeliness and just a few instances of lateness.
Recent Reviews Mention...
“accommodated my requested pickup time”
“called before they were on their way and as they were pulling up”
“Were on time”
3. Affordability
Nationwide Average: 7.69/10
Road Haugs Moving & Storage generally provides competitive and reasonable rates that are perceived as good value, although there are a few inconsistencies observed by some customers.
Recent Reviews Mention...
“the move was affordable”
“estimate was better than competitors”
“cost was more than expected but help was invaluable”
4. Communication
Nationwide Average: 7.53/10
Road Haugs Moving & Storage consistently receives high praise for their responsive, helpful, and detailed approach to client interactions, despite a few isolated reports of schedule inflexibility and poor communication.
Recent Reviews Mention...
“customer service was solid”
“pleasant to work with in setting up the move”
“very responsive and answered all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Road Haugs Moving & Storage often receives praise for the final cost being at or below the initial estimate, though there are a few instances where customers reported charges exceeding their original quotes.
Recent Reviews Mention...
“final price was lower than the quoted price”
“charged more than our original quote”
“final cost came in under the estimate”
6. Speed
Nationwide Average: 8.58/10
Road Haugs Moving & Storage consistently receives praise for their efficiency and expeditious service, with numerous reviews highlighting quick, smooth moves, often finishing ahead of schedule and with minimal downtime, despite a single report where the move did not occur.
Recent Reviews Mention...
“They were quick”
“staff was excellent and non-stop till the job was done”
“pickup and delivery went efficiently and smoothly”
7. Friendliness
Nationwide Average: 8.91/10
Road Haugs Moving & Storage generally receives high praise for their pleasant and professional conduct, but there are isolated instances of perceived apathy and discomfort from some crew members.
Recent Reviews Mention...
“very professional throughout the process”
“older gentleman was nice, others got too comfortable”
“they were pleasant to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Road Haugs Moving & Storage is overwhelmingly recommended by clients who express a strong intention to use their services in the future, with a number of enthusiastic endorsements and repeated intentions to rehire, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“will NEVER refer or recommend their services”
“highly recommend them and would hire again”
“would highly recommend and hire again”
9. Professionalism
Nationwide Average: 8.31/10
Road Haugs Moving & Storage consistently receives high praise for their crew's skillfulness and respectful manner, though there were a couple of instances of mixed or unprofessional behavior noted.
Recent Reviews Mention...
“professional job done by Joe, Joe, and Mike”
“They were professional”
“staff was excellent”
10. Conflict Handling
Nationwide Average: 4.07/10
Road Haugs Moving & Storage demonstrates a varying response, with some customers experiencing prompt and professional resolutions, particularly by the owner, while others report dissatisfaction due to inadequate compensation, lack of concern, or failure to rectify issues.
Recent Reviews Mention...
“compensation offered was unsatisfactory”
“handled it quickly and professionally”
“no concern shown for the issues”
11. Precision & Care
Nationwide Average: 8.01/10
Road Haugs Moving & Storage generally receives high praise for their careful and respectful treatment of customers' belongings, despite a few negative remarks about damage and trash left behind.
Recent Reviews Mention...
“glass-framed print was damaged”
“none of our items were damaged”
“found their trash in my garage which was disgusting”
Customer Insights
Cost: $ 899.00 from 3 reviews
Local Move Duration: 4.25 hours from 8 reviews
Great Crew Members
| Joe,Summer | quick, efficient and courteous |
| Joe, Joe, Mike | did an awesome job and reinstalled window perfectly |
| Older Gentleman | was very nice and courteous |
| Nick, Joe | went the extra mile and astonishing service |
| Nick | fantastic job setting it up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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