Two Men and a Truck is a long-standing front-runner in the moving industry, with over 350 franchises worldwide. This company has offered local moves, long-distance moves, in-home moving services, packing services, commercial moves, and packing supplies since 1990 in a highly competitive market of movers in Charlotte, NC. For long-distance moves, Expedited Moves get you there ASAP, while Value-Flex Moves offer a lower cost with a longer time frame. In addition to traditional local moving services, this company also offers in-home moving for home staging, furniture rearranging, and other unwieldy moving jobs. Two Men and a Truck is the fastest-growing franchised moving company in the US.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Gastonia, Indian Trail, Monroe, Salisbury, Matthews, Mint HillShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
- Removal of unwanted items from garage cleaning, estate cleaning, or business cleaning
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Two Men and a Truck?
Error. Please try again later.
Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck has mixed reviews, ranging from high praise for mover performance and satisfaction with service to severe criticism regarding customer service, property damage, and service issues.
Recent Reviews Mention...
“great work by movers”
“incredible experience with the company”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives positive feedback on their timeliness, despite having instances of significant delays.
Recent Reviews Mention...
“they are organized, punctual”
“they packed and unpacked everything incredibly fast”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck is highly praised for being worth every penny and offering services at reasonable prices.
Recent Reviews Mention...
“prices were very fair ”
“charging $34 PER MILE is insane”
“the price was great”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck seems to struggle significantly, with numerous complaints about poor customer service and follow-ups, though there are a few instances of positive interactions with office staff.
Recent Reviews Mention...
“Kept me informed with everything”
“not answered my questions directly.”
“explained everything, very attentive”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has mixed feedback, with some customers praising no hidden fees and price adjustments, while others report significant unexpected charges and raised prices from initial quotes.
Recent Reviews Mention...
“company failed to stick to insurance agreement”
“went over all the paperwork with us to ensure accuracy”
“exactly the price I expected, no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally received praise for quick and efficient service, although there were a couple of significant complaints regarding longer than expected move times.
Recent Reviews Mention...
“worked quickly”
“very quick and efficient”
“quick to move my things”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives positive remarks for the courteous and professional demeanor of their movers, despite a few noted instances of unprofessional behavior.
Recent Reviews Mention...
“Patient, efficient, totally professional”
“the entire crew was so nice”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck has received a polarized feedback with a notable number of customers expressing high satisfaction and willingness to rehire, while a similarly significant portion has voiced strong dissatisfaction and reluctance to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“Highly recommend them”
“I will never trust them to move any of my furniture again.”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck receives mixed reviews, with several clients praising their knowledge, efficiency, and professional conduct, while an equal number criticize them for unprofessional behavior, both on the job and within their administrative team.
Recent Reviews Mention...
“totally professional”
“incredibly professional”
“crew was careless and damaged items.”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck overwhelmingly demonstrates a lack of accountability and empathy in addressing customer complaints and rectifying issues, though there is a solitary instance of a manager attempting fair compensation.
Recent Reviews Mention...
“providing no support or options towards resolution.”
“company failed to reimburse or properly address damages”
“their response to breaking our fridge due to negligence”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck receives mixed reviews, highlighting instances of significant damage and mishandling alongside reports of professional and careful service.
Recent Reviews Mention...
“handled everything with great care”
“crew not properly covering items and being careless.”
“managed my belongings with respect”
Customer Insights
Cost: $ 1704.00 from 12 reviews
Local Move Duration: 4.5 hours from 23 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
Erika D, Seth, Mike | Erika was very helpful, Seth and Mike were efficient and professional |
Brown, Rodgers, Dawkins | quick, efficient, and very professional |
Davis,Coleman,Brown | superb customer service and professional packing |
Gurley, Broomsfield, Wilson | very friendly and professional, worked efficiently |
Glenn | awesome and got started immediately |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Two Men and a Truck
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Charlotte Moving Services
Nearby Cities