Two Twigs Moving Company, founded in 2020 by UNC Charlotte graduates, is a fully licensed and insured moving business based in Charlotte, North Carolina, and serving the surrounding areas. This local company offers a range of services including local moving, commercial/office moving, moving labor, and specialty moving services such as piano relocation and university moving services. They aim to provide a more personalized and stress-free moving experience, focusing on customer support and employing professional, clean-cut, and polite movers. If you are exploring your options for movers in Charlotte, NC, consider including Two Twigs in your research. The company also offers competitive rates and includes assembly and disassembly within their hourly rates, setting them apart from many competitors.
Two Twigs Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Two Twigs Moving Company
Additional Cities Served: Concord, Gastonia, Huntersville, Kannapolis, Indian Trail, CorneliusShow More >
Moving Services
- Local Moving Services
- Commercial/Office Moving Services
- Moving Labor
- Specialty Moving Services
- Affordable Moving
- Assembly & Disassembly Services
- Packing Services
- Residential Moving
- Long Distance Moving
- Office & Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Two Twigs Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Twigs Moving Company is overwhelmingly praised for its professional, efficient, and friendly moving services, although a very small minority reported negative experiences.
Recent Reviews Mention...
“Fast and professional service”
“couldn't have asked for a better moving experience”
“incredible service”
2. Punctuality
Nationwide Average: 8.07/10
Two Twigs Moving Company consistently meets their scheduled times with remarkable reliability, frequently arriving on time or even early, aside from a singular report of a delay.
Recent Reviews Mention...
“timely”
“handled professionally”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Two Twigs Moving Company is generally viewed as offering reasonable and competitive rates, with many customers considering their services to be great value for money, despite a few complaints about pricing clarity and perceived overcharging.
Recent Reviews Mention...
“some of the best money I’ve spent”
“Very reasonable rates”
“little on the pricey side but worth it”
4. Communication
Nationwide Average: 7.53/10
Two Twigs Moving Company consistently excels in providing responsive, prompt, and courteous interactions, ensuring customers are well-informed, understood, and satisfied from initial contact through the completion of services.
Recent Reviews Mention...
“responded well to questions or concerns”
“organized from first contact to last box unloaded”
“made sure I understood my rights as a customer”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Twigs Moving Company generally maintains honesty and reliability in their quotes, despite isolated incidents of miscommunication and undelivered refunds.
Recent Reviews Mention...
“provided timely and detailed quotes”
“promised refund not delivered”
“very honest with estimate and final cost no surprise extra charges”
6. Speed
Nationwide Average: 8.58/10
Two Twigs Moving Company consistently demonstrates impressive efficiency and rapidity in their services, providing fast, diligent work without taking unnecessary breaks, and earning overwhelmingly positive feedback for their brisk and proficient moving processes.
Recent Reviews Mention...
“move was fast”
“fast”
“work tirelessly and simply will not stop until work is completed”
7. Friendliness
Nationwide Average: 8.91/10
Two Twigs Moving Company consistently demonstrates exceptional courtesy and professionalism, with reviews highlighting their polite, respectful, and accommodating nature, although there was an isolated complaint about carelessness.
Recent Reviews Mention...
“team was courteous”
“kept smiling all day”
“Super nice guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Twigs Moving Company overwhelmingly receives high praise and recommendations for their service, with nearly all customers expressing a strong desire to use their services again or recommend them to others, showcasing exceptional customer satisfaction.
Recent Reviews Mention...
“would hire again”
“would definitely recommend to anyone”
“Nothing but praise for this team”
9. Professionalism
Nationwide Average: 8.31/10
Two Twigs Moving Company overwhelmingly receives praise for its team's professionalism, efficiency, and respectful conduct throughout their services, notwithstanding a couple of isolated instances of dissatisfaction.
Recent Reviews Mention...
“super accommodating and professional”
“team acted professionally”
“Professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Twigs Moving Company poorly addresses damages, often fails to make amends, and despite sometimes agreeing to compensations, ends up being unresponsive.
Recent Reviews Mention...
“refused to properly address damages”
“did not attempt to make things right”
“agreed to pay for carpet cleaning, then unresponsive ”
11. Precision & Care
Nationwide Average: 8.01/10
Two Twigs Moving Company performs exceptionally well, as overwhelmingly positive feedback highlights their meticulousness and respect for customers' belongings, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“handled everything with care”
“items were damaged and lost”
“they treated every item as if it was their own”
Great Crew Members
| Jake, Jesus | handled everything with care and kept smiling |
| Jake, Hector, Chris | showed patience, hard work and compassion |
| Holden Owens,Jesus A | hard working and worked in tandem like clockwork |
| Tyler | worked well during planning, showed professionalism |
| Jake,Two gentlemen | Jake worked for reasonable quote, gentlemen were respectful and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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