WayFlowers Van Lines

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based on 428+ data points
Circle Info

About WayFlowers Van Lines

WayFlowers Van Lines is a professional moving company based at 222 E Bland Street, Charlotte, NC, 28203. They provide a full range of moving services, including specialty moving (piano, fine art, and trade show shipping), corporate relocation (office and employee), local moves, long-distance moves, and storage services. The company is licensed and insured, and they pride themselves on their high-quality equipment, packing materials, trucks, and the expertise of their team of movers. With a 100% satisfaction rate, WayFlowers Van Lines aims to make the moving process as simple and efficient as possible for their clients. If you're interested in more moving options, you can check the experienced movers serving Indian Trail, NC.

Moving Services

  • Specialty Moving (Piano, Fine Art and Trade Show Shipping and more)
  • Corporate Relocation (Ofce and Employee(s))
  • Local move (we know each aspect of the local moves. Relocation is performed by our high-skilled movers who provide full line of local moving services and support you during the whole process.)
  • Long Distance Move (Our long-distance professional movers are at your disposal to assist in packaging, loading and transition.)
  • Storage Services (If you need to wait several days/weeks before moving in the new place you can leave your possessions in our secure warehouse. The facility is dry and spacious; the rooms can be equipped the way you require.
  • Last Minute move)
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3135836

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of WayFlowers Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.44/10

Nationwide Average: 8.44/10

Comment Dots

WayFlowers Van Lines has received a mix of high praise for their service and professionalism from many customers, but also faced significant criticism from others regarding service quality and handling, indicating a polarized customer experience.

Reviews Mention icon

Recent Reviews Mention...

WayFlowers Van Lines is my go-to

provided us with exceptional service

providing exceptional service and ensuring a stress-free experience

2. Punctuality

6.32/10

Nationwide Average: 8.07/10

Comment Dots

WayFlowers Van Lines often arrives on time and is proactive in communicating their arrival, but there are notable instances of delays, late notifications, and dissatisfaction with timing from some customers.

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Recent Reviews Mention...

received call before arrival, indicating punctuality

provided in a timely manner

arrived on time

3. Affordability

2.46/10

Nationwide Average: 7.69/10

Comment Dots

WayFlowers Van Lines is overwhelmingly perceived as expensive with customers frequently mentioning charges significantly higher than estimates, unforeseen additional costs, and a general sentiment of not receiving value for the money spent.

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Recent Reviews Mention...

charged $7k which is high for a move

attempted to charge 20% more than the initial quote

final cost significantly higher than estimate

4. Communication

6.18/10

Nationwide Average: 7.53/10

Comment Dots

WayFlowers Van Lines generally offers exceptional service and responsiveness according to many customers, though a noticeable segment reports significant issues with responsiveness and clarity.

Reviews Mention icon

Recent Reviews Mention...

customer service representatives were knowledgeable and responsive

company communicated well with advance calls

customer support team was very patient

5. Stick to Prices

1.53/10

Nationwide Average: 5.99/10

Comment Dots

WayFlowers Van Lines consistently fails, with numerous reports of unexpected upcharges, higher final costs than estimates, and additional fees that were not initially disclosed.

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Recent Reviews Mention...

overcharged for stairs and broke initial contract

They up-charged so many things!

charged unexpected additional fees

6. Speed

7.99/10

Nationwide Average: 8.58/10

Comment Dots

WayFlowers Van Lines generally provides fast and efficient service, though there are a few complaints regarding delays and inefficiencies.

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Recent Reviews Mention...

move was completed quickly

service was very fast

quick and efficient move

7. Friendliness

7.37/10

Nationwide Average: 8.91/10

Comment Dots

WayFlowers Van Lines generally receives praise for their compassionate and professional team, though there are notable instances of rudeness and unprofessional behavior mentioned.

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Recent Reviews Mention...

compassionate team made my transition smooth

team was professional, friendly

crew worked hard without many breaks

8. Will Hire Again

7.48/10

Nationwide Average: 8.18/10

Comment Dots

WayFlowers Van Lines is highly favored for their service excellence and customer satisfaction, though a noticeable segment of customers have expressed strong disapproval and a reluctance to rehire.

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Recent Reviews Mention...

would definitely hire WayFlowers Van Lines again

sets the standard for excellence

would hire again for their exceptional service

9. Professionalism

6.21/10

Nationwide Average: 8.31/10

Comment Dots

WayFlowers Van Lines receives mixed feedback, with many clients highlighting their team's professionalism and exceptional service, while a notable minority report instances of unprofessionalism, subcontracting issues, and dissatisfaction with the handling of items.

Reviews Mention icon

Recent Reviews Mention...

team displayed exceptional service

moving crew was professional

team was professional

10. Conflict Handling

1.66/10

Nationwide Average: 4.07/10

Comment Dots

WayFlowers Van Lines overwhelmingly demonstrates a lack of effort to adequately address and remedy customer complaints and issues, save for a single instance of ensuring satisfaction with box and furniture placement.

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Recent Reviews Mention...

no remedy for issues and no return of missing box

The offer that I received was a JOKE!

offered minimal compensation for lost and broken items

11. Precision & Care

6.12/10

Nationwide Average: 8.01/10

Comment Dots

WayFlowers Van Lines shows a divide in customer experience with many praising their careful and meticulous handling, while a significant number report damages and carelessness.

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Recent Reviews Mention...

treated our belongings with the utmost care

took great care of my belongings

Everything was handled with great care

Customer Insights icon

Customer Insights

Cost: $ 9174.00 from 4 historical data points


Great Crew Members icon

Great Crew Members

Martinhighly recommend Martin and his crew
Ozzie, Andremeticulous and fast in packing up treasures
Ozzy,Travic,Andrehappy with service and they are very friendly and professionals
Ozzie, Andreexcellent job and very respectful
VictorVictor was helpful and respectful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact WayFlowers Van Lines

Location
222 E Bland St, Charlotte, NC, 28203
Phone
(704) 909-6661
Link
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