DeHaven's Moving & Storage is a reputable moving company based in Durham, North Carolina, with over 60 years of experience. They offer a comprehensive range of services for both residential and commercial customers, including local, long-distance, and international moves. As an agent for northAmerican Van Lines, DeHaven's boasts a fleet of modern air-ride straight trucks and tractor-trailer units for smooth, secure transport of goods. The company also offers storage solutions and logistics services, making them an essential choice for anyone requiring services similar to the best movers in Greensboro, NC. Customers can expect tailored moving services, including full-service packing, unpacking, and debris removal, ensuring peace of mind during the moving process.
DeHaven's Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About DeHaven's Moving & Storage
Additional Cities Served: Durham, Cary, High Point, Chapel Hill, Burlington, GoldsboroShow More >
Moving Services
- Residential Moving Services
- Local Moving Services
- LongDistance Moving Services
- International Moving Services
- Commercial Moving Services
- FullService Packing and Unpacking Services
- Furniture Pad Wrapping Service
- Custom Crating Services
- Vehicle Shipping Service
- Storage Solutions Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of DeHaven's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
DeHaven's Moving & Storage generally receives negative feedback, with many customers reporting unsatisfactory experiences, although a few highlight positive aspects of their service.
Recent Reviews Mention...
“they started work immediately and were professional”
“Dehavens did a wonderful job on our move.”
“Fantastic experience with quality service”
2. Punctuality
Nationwide Average: 8.07/10
DeHaven's Moving & Storage consistently fails to meet promised delivery times, often not showing up as scheduled or providing updates, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“showed up on time”
“showed up on move day right on time.”
“Team was timely”
3. Affordability
Nationwide Average: 7.69/10
DeHaven's Moving & Storage showcases transparency in costs yet struggles with feedback suggesting high prices and negative experiences.
Recent Reviews Mention...
“extremely expensive due to unnecessary charges.”
“accommodated request with no charge”
“price was competitive”
4. Communication
Nationwide Average: 7.53/10
DeHaven's Moving & Storage generally struggles, with numerous clients expressing dissatisfaction due to poor responsiveness, delays without notice, and a lack of accountability, despite a few instances of positive interactions.
Recent Reviews Mention...
“Tracey answered all questions I had promptly.”
“Efficient and accommodating communication”
“refused to refund when questioned.”
5. Stick to Prices
Nationwide Average: 5.99/10
DeHaven's Moving & Storage generally fails to maintain consistency, often resulting in added charges not initially discussed, with the exception of a single instance where the cost matched the initial quote.
Recent Reviews Mention...
“did not stick to the quoted price.”
“accommodated request with no charge”
“everything promised was delivered”
6. Speed
Nationwide Average: 8.58/10
DeHaven's Moving & Storage generally falls short in providing efficient and prompt moving services, despite a few instances of quicker-than-expected packing and moving experiences.
Recent Reviews Mention...
“worked very hard to get the job done fast.”
“efficient in moving process”
“worked really hard to get it done fast”
7. Friendliness
Nationwide Average: 8.91/10
DeHaven's Moving & Storage displays sharply mixed experiences, with instances of outstanding crew behavior clashing against numerous complaints of rudeness and unprofessionalism.
Recent Reviews Mention...
“were courteous”
“crew was fantastic.”
“Everyone was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
DeHaven's Moving & Storage receives overwhelmingly negative feedback, with the majority of customers expressing dissatisfaction and a clear reluctance to use their services in the future.
Recent Reviews Mention...
“would hire again”
“very happy we used Dehavens for our move.”
“Highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
DeHaven's Moving & Storage receives mixed reviews, with some customers highlighting exemplary conduct and others criticizing unprofessional behavior and lack of professionalism.
Recent Reviews Mention...
“they were professional”
“crew conducted themselves professionally.”
“Crew was efficient, accommodating, and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
DeHaven's Moving & Storage consistently demonstrates a lack of concern and effort in addressing and resolving customer complaints and damages incurred during their service.
Recent Reviews Mention...
“did not try to rectify the issue.”
“not afraid to go above and beyond”
“not willing to replace the damaged table efficiently”
11. Precision & Care
Nationwide Average: 8.01/10
DeHaven's Moving & Storage generally receives negative feedback, with numerous reports of damaged belongings and poorly managed packing, though there are a couple of instances where customers felt their items were handled meticulously.
Recent Reviews Mention...
“crew was fantastic in taking care of our things.”
“they were careful with all of my belongings”
“very careful with items”
Customer Insights
Local Move Duration: 10 hours from 3 reviews
Interstate Move Duration: 10 days from 6 reviews
Great Crew Members
| Tracey, Giovanni | Tracey answered all questions promptly. Giovanni ensured happiness. |
| DeHaven | Should receive a commendation from DeHaven leadership |
| Tracy | Tracy was a joy to work with |
| Robert, Tracey, Kent | Robert was very knowledgeable and helpful with packing. Tracey was always extremely helpful and friendly. Kent was very hardworking and professional. |
| Jose | worked really hard and showed professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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