Hilldrup is an award-winning moving and storage company that has been serving the Research Triangle for over two decades. Whether it’s local, long-distance, or international, the Hilldrup team of professional movers can handle the planning, moving, and heavy-lifting of your residential or commercial relocation. If you need to upgrade to a new family home or update your workspace, its dedicated moving coordinator can take care of the moving details and process. Hilldrup works with different industries and companies of all sizes to provide high-quality logistics services. Its storage facility in Raleigh-Durham accommodates 59,000 square feet of storage space to keep and store your items for short- or long-term, from household appliances to commercial equipment. Hilldrup also caters to men and women in the armed forces and government agencies, helping with moves across the country and abroad. For more options, check out our list of experienced movers serving Raleigh, NC.
Hilldrup
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hilldrup
Additional Cities Served: Durham, Cary, Chapel Hill, Burlington, Rocky Mount, Holly SpringsShow More >
Moving Services
- Office Moving Preparations
- Specialized rigging, packing and crating
- Shredding and records management
- Personalized crates and moving materials for relocating employees
- Packing assistance and cleaning services
- Technology Services
- Disconnect/Reconnect Technology Relocation Specialists (TRS)
- Data center relocations
- Office Furniture Installation Services
- Disassembly, reconfiguration, and furniture installation
Awards
Have feedback for Hilldrup?
Error. Please try again later.
Summarized Review of Hilldrup
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hilldrup has consistently demonstrated exceptional service, professionalism, and efficiency, with customers expressing high levels of satisfaction and commendation for their movers and the company's performance.
Recent Reviews Mention...
“Rodney, Shelton, and Mike provided excellent service”
“they are hard workers and I'm very satisfied”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Hilldrup generally demonstrates timely service with consistent on-time arrivals and proactive communication about arrival times, despite a few instances of significant delays and lack of notice.
Recent Reviews Mention...
“they were timely”
“were punctual”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Hilldrup receives mixed feedback, with some customers finding their services unexpectedly economical and others feeling overcharged or facing higher costs than anticipated.
Recent Reviews Mention...
“charged for things they did not do”
“cost us extra for basic necessities, very expensive experience.”
“Reviewer indicates paying top dollar.”
4. Communication
Nationwide Average: 7.53/10
Hilldrup generally receives high praise for their communicative approach, ensuring customers are well-informed and updated throughout the service process, with only a few instances of communication issues reported.
Recent Reviews Mention...
“great communication on delivery status”
“great job communicating delivery time”
“they were very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Hilldrup has a mixed track record, with several customers praising them for accurate estimates and even coming in under budget, while others criticize them for not honoring contracts and charging more than promised.
Recent Reviews Mention...
“did not provide quotations for added work”
“our items split up and some not delivered”
“they even came in under the estimate”
6. Speed
Nationwide Average: 8.58/10
Hilldrup consistently receives high praise for their efficiency and quick work, though a few customers noted issues with either care during fast work or delays in shipping overseas.
Recent Reviews Mention...
“they were efficient”
“worked very quickly”
“had all my boxes loaded quickly”
7. Friendliness
Nationwide Average: 8.91/10
Hilldrup receives consistent praise for the professional, courteous, and pleasant conduct of their staff, with only a single negative remark on unprofessional behavior amidst overwhelmingly positive feedback on their approachability and helpfulness.
Recent Reviews Mention...
“Rodney, Shelton, and Mike were professional and helpful”
“they were extremely friendly”
“team was friendly and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Hilldrup is overwhelmingly regarded as a highly recommended company with numerous customers expressing strong satisfaction and a clear intention to use their services again in the future.
Recent Reviews Mention...
“would love to work with Rodney, Shelton, and Mike again”
“I will absolutely be re-booking them”
“would make every aspect of the experience wonderful again”
9. Professionalism
Nationwide Average: 8.31/10
Hilldrup consistently receives high praise for their crew's professional, polite, and detail-oriented conduct, though there is a single remark about unprofessional behavior from a driver.
Recent Reviews Mention...
“Rodney, Shelton, and Mike were professional”
“had incredible attention to detail”
“very professional and helpful”
10. Conflict Handling
Nationwide Average: 4.07/10
Hilldrup receives mixed feedback, with some customers praising their immediate and effective response to issues, while others are dissatisfied with the lack of action or resolution to their concerns.
Recent Reviews Mention...
“addressed any concerns we had right away”
“located the missing cabinet”
“team is replacing misplaced item, no questions asked”
11. Precision & Care
Nationwide Average: 8.01/10
Hilldrup has generally received high praise for their meticulous and respectful approach, although there were concerns about non-professionals occasionally handling items and a few instances of damage or loss.
Recent Reviews Mention...
“no damage to cabinets”
“meticulous handling of items”
“did not damage any boxes or the walls”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Rodney, Shelton, Mike | Rodney, Shelton, and Mike made great recommendations |
| Marcus | Marcus made the experience wonderful |
| Mike, Jay | amazing job unpacking and removing packing materials |
| Daniel, Dwayne | Daniel and Dwayne were timely, careful, and professional |
| Daniel, Dwayne | were very professional and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Hilldrup
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Raleigh Moving Services
Nearby Cities
