TROSA provides expert packing, moving, and storage services for any local or long-distance move. TROSA sticks with you until your last piece of furniture is perfectly placed in your new home. Voted the best in the Triangle for several years in a row, this Durham mover is devoted to incredible customer service. They'll work closely with you to create a detailed schedule for packing, loading, and delivery. If you have high-value belongings like chandeliers and instruments that must be moved, trust TROSA. You can depend on this moving company for packing, storage, and highly competitive rates. Also, if you're interested in considering other options, checking out our list of movers in Raleigh, NC might be helpful.
TROSA Moving
Superb
based on 1391+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About TROSA Moving
Additional Cities Served: Greensboro, Durham, Cary, Chapel Hill, Apex, BurlingtonShow More >
Moving Services
- Residential Moving
- Long distance moving
- Commercial Moving
- Business relocation
- Industrial moving services
- Storage Solutions
- Industrial storage racks
- Inventory management
North Carolina Moving License
active
Last Checked: 03/10/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of TROSA Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.07/10
Nationwide Average: 8.44/10
TROSA Moving is highly regarded by most customers for their professionalism, efficiency, and courteous service, with several expressing strong recommendations and intent to reuse their services, despite a few isolated incidents of dissatisfaction and concerns around professionalism and pricing.
Recent Reviews Mention...
“my jewelry went missing and I'm pissed”
“excellent job moving us”
“Was recommended and would use them again”
2. Punctuality
9.44/10
Nationwide Average: 8.07/10
TROSA Moving consistently receives high praise for their timely arrivals and efficient service, although there are a few exceptions with delayed or missed appointments.
Recent Reviews Mention...
“arrived on time”
“crew was ready to handle the move despite a busy day”
“Movers were punctual”
3. Affordability
8.39/10
Nationwide Average: 7.69/10
TROSA Moving is generally perceived as offering competitive and often commendable pricing, with numerous clients finding the final costs reasonable or even lower than expected, though a few have raised concerns about higher-than-anticipated estimates and costs.
Recent Reviews Mention...
“pricing felt like a bait and switch”
“very reasonable rate and final cost less than quoted”
“Most competitively priced option”
4. Communication
7.87/10
Nationwide Average: 7.53/10
TROSA Moving generally provides professional, clear, and friendly communication, with numerous instances of prompt and detailed interactions that highly satisfy customers, although a few reports indicate significant delays and unprofessional conduct in communications.
Recent Reviews Mention...
“Jeff, please reach out to me”
“did not call me to figure things out”
“wonderful from the minute I called in”
5. Stick to Prices
9.01/10
Nationwide Average: 5.99/10
TROSA Moving generally maintains or comes in under the estimated costs with a high level of customer satisfaction regarding pricing accuracy, despite a few instances of deviation from the initial quotes.
Recent Reviews Mention...
“came in under the original estimate”
“price was over $300 of the quote”
“final cost was less than quoted”
6. Speed
9.57/10
Nationwide Average: 8.58/10
TROSA Moving generally receives high praise for their efficiency and quickness, with many customers reporting moves completed faster than expected, despite a few reports of slower service and left behind items.
Recent Reviews Mention...
“move was done in record time”
“were fast and efficient”
“efficient crew handled a second floor apartment with quirks”
7. Friendliness
9.33/10
Nationwide Average: 8.91/10
TROSA Moving generally receives high praise for being professional, courteous, and personable, with only a few instances of perceived unprofessional or overly friendly behavior.
Recent Reviews Mention...
“one mover was slimy and overly friendly”
“everyone was extremely professional and very nice”
“unprofessional behavior”
8. Will Hire Again
8.72/10
Nationwide Average: 8.18/10
TROSA Moving receives overwhelming acclaim for repeat service, with many customers expressing a strong desire to use their services again and to recommend them to others, despite a few detractors who would not consider rehiring.
Recent Reviews Mention...
“WILL NEVER use Trosa again”
“definitely use them again”
“would use them again”
9. Professionalism
8.88/10
Nationwide Average: 8.31/10
TROSA Moving is generally perceived as highly professional, with many clients praising the crew's professionalism, efficiency, and polite behavior, despite a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“everyone was extremely professional”
“very unprofessional”
“showed great professionalism throughout the move”
10. Conflict Handling
6.8/10
Nationwide Average: 4.07/10
TROSA Moving demonstrates a generally proactive approach to resolving issues, with several customers praising their promptness and care in addressing concerns, although some dissatisfaction is noted due to unaddressed issues and lack of follow-up in certain instances.
Recent Reviews Mention...
“my jewelry still hasn't been found”
“denied wrongdoing and no follow-up”
“very patient and courteous”
11. Precision & Care
8.82/10
Nationwide Average: 8.01/10
TROSA Moving generally receives high praise for their meticulous attention to packing, moving, and maintaining the integrity of their client’s belongings, although there are a few isolated incidents of damage and customer dissatisfaction.
Recent Reviews Mention...
“my jewelry went missing”
“damaging grass and tree”
“careful with packing and unpacking”
Customer Insights
Cost: $ 1457.00 from 3 reviews
Local Move Duration: 2.5 hours from 31 reviews
Great Crew Members
| Jeff | reached out for clarification |
| Odell, Ronnie, Mitch, Hank, Charles | deserve recognition for an outstanding job |
| Jeff, Jarbas, Matt, Odell, Brian, John, Travis, Alex, Max | awesome help during the move |
| Deon, Thomas | thankful to Deon, Thomas and the team |
| Alex, Chris, Austin | they were amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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