Coleman American Moving Services, Inc. has been in business since 1914, providing local, long-distance, and international moving services. The company is based in Midland City, Alabama, with a broad network of locations across the United States and key Allied agency affiliations worldwide. They offer residential, commercial, international, and corporate relocation services. Known for their commitment to customer service and high standards of excellence, Coleman American distinguishes itself by prioritizing clients' needs for trust, respect, and dependability while ensuring safe, simple, and stress-free moving experiences. For those considering relocation options, a resourceful pick will be checking out Fayetteville, NC's top-rated movers to find the best fit for your moving needs.
Coleman American Moving Services, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Coleman American Moving Services, Inc.
Additional Cities Served: Lumberton, Hope Mills, Spring Lake, Dunn, Clinton, AberdeenShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Military & Government Moves
- Packing Services
- Hourly Moving Services
- Furniture Moving
- Piano Moving
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. generally provides dissatisfying services, increasing stress and featuring numerous issues, leading to some of the worst experiences for its customers.
Recent Reviews Mention...
“great service and excellent customer care”
“fantastic experience with Covan”
“could not have been more pleased with my experience”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. has frequently demonstrated issues with timeliness, including arriving at the wrong address and significant delays.
Recent Reviews Mention...
“delivery was ahead of schedule”
“Late to start the move”
“arrived on the correct day despite the mix-up”
3. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. has been criticized for being unresponsive, especially concerning management interactions, and for poor communication practices, including shifting blame within the office.
Recent Reviews Mention...
“excellent customer care”
“Abby the coordinator was outstanding and wonderful”
“Maria was awesome and explained everything clearly”
4. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. reportedly fails to adhere to its quotes, charging cards without authorization.
Recent Reviews Mention...
“charged card without authorization ”
“Gave us a quote for a different person”
“paid less than originally quoted”
5. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. customers report dissatisfaction, citing rushed work leading to mistakes and excessively long service times.
Recent Reviews Mention...
“delivery was ahead of schedule”
“very efficient”
“Rushed to finish, mistakes made”
6. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. generally appeared polite in interactions, though there were instances of disrespect towards property.
Recent Reviews Mention...
“Angel and Irma were very considerate”
“personable”
“team was very nice”
7. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. is overwhelmingly seen as untrustworthy and disappointing, with customers expressing strong reluctance or refusal to use their services in the future.
Recent Reviews Mention...
“would not recommend them”
“great service and would hire again”
“would absolutely use them again”
8. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. is perceived poorly due to their lack of care for handling items, cleanliness, and overall unpreparedness and unprofessional behavior.
Recent Reviews Mention...
“very professional”
“Angel and Irma were very professional”
“very professional and organized”
9. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. consistently exhibits a lack of initiative and care in addressing and remedying reports of damage and customer concerns, demonstrating a pattern of negligence and unresponsiveness.
Recent Reviews Mention...
“the worst as far as assisting with a report”
“did not demonstrate care to avoid damage or clean up.”
“no response to filed claim for 2 months.”
10. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. has severely disappointed customers with significant damage to high-end furniture and improper packing techniques.
Recent Reviews Mention...
“dumped belongings on the floor”
“pack our valuables very securely”
“took care of packaging everything well”
Great Crew Members
| Abby | Abby was outstanding and wonderful |
| Maria | explained everything in a simple but transparent way |
| Angel, Irma | Angel and Irma were very helpful and considerate |
| Maria | Maria was very knowledgeable and pleasant to work with. |
| Terrance, Allison | Terrance was the epitome of quality, and Allison was prompt and professional. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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