PODS Moving & Storage has been in business for nearly 25 years and offers flexible and convenient moving and storage solutions. The company is based in the United States but also provides services in Canada, Australia, and the United Kingdom. PODS caters to both residential and commercial customers for local, long-distance, and international moves. They provide a variety of services, including on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. With multiple container sizes available, clients can choose the best option for their needs. PODS stands out with their commitment to personalized service, flexibility, and a customer-oriented approach. Serving Fayetteville, NC, PODS is one of the experienced movers serving Fayetteville, NC.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Lumberton, Pinehurst, Hope Mills, Laurinburg, Spring Lake, RaefordShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“PODS company is the worst thing that can happen”
“great experience with the move”
“worst customer service ever”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“always deliver and pickup on time as scheduled”
“Juan called to confirm placement showing punctuality”
“Pick up and drop off were great”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is perceived as not being as affordable as initially quoted.
Recent Reviews Mention...
“cost about the same as a rental truck”
“expensive services compared to expectations”
“they charge you a lot”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage is criticized for having representatives who are clueless.
Recent Reviews Mention...
“So easy to book and manage”
“website issues but good support via chat”
“they don't have customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently results in customers paying more than originally quoted.
Recent Reviews Mention...
“charge you even if they tire them with the time required”
“charged unexpectedly”
“they false advertise everything on their website”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“was in and out in under 15 mins”
“improved their training”
“quick execution”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“folks are great”
“they are friendly”
“team stays calm and is very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage is highly discouraged, as customers recommend avoiding this company.
Recent Reviews Mention...
“Overall excellent company”
“would not use them again”
“totally disgusted, aggravated and disappointed”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“never heard such nonsense”
“professionalism of the drivers”
“customer service agents did the best they could but the system was horrific”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage showcases a notable lack of effort, as evidenced by their failure to have a claims representative make contact.
Recent Reviews Mention...
“do not want to return the $$$”
“still have not been reimbursed for the cost”
“did not rectify unexpected charges”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“PODs driver damaged my home”
“container leaked and ruined several shoes”
“not one thing was broken”
Customer Insights
Cost: $ 1756.00 from 8 reviews
Great Crew Members
| Brandy | Brandy was very helpful and accommodating. |
| Steve | Steve was a wealth of knowledge and very friendly |
| TJ, Terrance | TJ was fantastic, Terrance was a wizard |
| Juan | called to confirm placement, followed instructions well |
| Kendall | Kendall was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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