Established in June 2004, Smart Move Raleigh is a professional moving company based in Garner, North Carolina, with branches in multiple locations across the state and in Nashville, Atlanta, Las Vegas, and Denver. The company has completed over 30,000 moves in its service areas and is a member of the United States Movers Association. If you are searching for experienced movers serving Raleigh, NC, Smart Move offers a quality moving experience, staffing clean-cut team members who have passed background checks and providing them with proper training and equipment. The company guarantees on-time service, careful wrapping, and protection of belongings, and offers a $25 discount to military personnel, law enforcement officers, firefighters, healthcare workers, and educators.
Smart Move Raleigh
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smart Move Raleigh
Additional Cities Served: Fuquay-Varina, Smithfield, Dunn, Wendell, Rolesville
Moving Services
- Local Moving Services
- LongDistance Moving Services
- CrossCountry Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Appliance Moving Services
- LastMinute Moving Services
- Furniture Moving Services
- Commercial Moving Services
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Summarized Review of Smart Move Raleigh
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smart Move Raleigh is consistently praised for their efficiency, professionalism, and pleasant moving experience, despite a few dissenting opinions on their hiring recommendation.
Recent Reviews Mention...
“Moving was made as trouble free as possible”
“Move was excellent”
“enjoyed working with them and movers were very pleasant”
2. Punctuality
Nationwide Average: 8.07/10
Smart Move Raleigh consistently demonstrates timely arrivals and flexibility, despite an isolated incident of a last-minute reschedule and late arrival.
Recent Reviews Mention...
“drivers on time”
“arrived earlier than expected”
“you all were on time”
3. Affordability
Nationwide Average: 7.69/10
Smart Move Raleigh is highly regarded for its reasonable pricing, competitive rates, and good value for the price paid.
Recent Reviews Mention...
“Very reasonably priced”
“good value for the price paid”
“pricing was competitive”
4. Communication
Nationwide Average: 7.53/10
Smart Move Raleigh is highly praised for their excellent communication skills, accommodating and courteous interactions, and attentive listening, despite an isolated report of rude customer service.
Recent Reviews Mention...
“the movers communicated very well”
“Accommodating administration”
“courteous in question asking”
5. Speed
Nationwide Average: 8.58/10
Smart Move Raleigh is overwhelmingly praised for their quick and efficient service, despite a singular report of carelessness.
Recent Reviews Mention...
“the move was completed very promptly”
“Unloaded 2 huge trucks in approx. 3 hours”
“cleared storage container efficiently in 90 minutes”
6. Friendliness
Nationwide Average: 8.91/10
Smart Move Raleigh consistently exhibits exceptional courtesy and politeness, with their crew and movers being repeatedly praised for their pleasant, respectful, and helpful demeanor.
Recent Reviews Mention...
“Crew was nice”
“the movers were very pleasant”
“everyone was very helpful”
7. Will Hire Again
Nationwide Average: 8.18/10
Smart Move Raleigh overwhelmingly receives glowing endorsements for their services, with nearly all clients expressing a desire to use their services again due to positive experiences.
Recent Reviews Mention...
“Would hire again because of trouble-free experience”
“enjoyed working with them”
“would highly recommend them”
8. Professionalism
Nationwide Average: 8.31/10
Smart Move Raleigh consistently receives high praise for their professional, respectful, and problem-solving abilities, despite a couple of negative remarks regarding the handling of belongings and skill levels.
Recent Reviews Mention...
“move was completed professionally”
“were professional and respectful”
“great at moving stuff and problem-solving”
9. Precision & Care
Nationwide Average: 8.01/10
Smart Move Raleigh receives high praise for their attentiveness and professionalism, despite a few instances of reported damage and neglect.
Recent Reviews Mention...
“took a lot of care moving all of my furniture”
“Not one broken item”
“carefully thought through moving the piano”
Great Crew Members
| Dominic, Tim | Dominic the driver and Tim the helper were great |
| Billy, Dominique | Great efficiency and polite service |
| Michael, Isaiah | Michael and Isaiah did a great job |
| Eric, DJ, Damien | super polite and great at moving, Damien helped with additional issue |
| Eric,DJ,Damien | great experience with Eric, DJ, and Damien |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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