The Movers Co

Get a quote now.

The Movers Co logo
Good
based on 299+ data points
Circle Info

About The Movers Co

The Movers Co is a locally owned and operated company with locations in Gastonia and Boone. It provides local and long-distance moving services to residential and commercial clients in North Carolina, as well as in major cities in South Carolina, Tennessee, and Virginia. With years of experience in the industry, The Movers Co can do it all, from apartments, condos, and college dorm rooms to small businesses and large office spaces. It also offers secure warehouse storage solutions and packing services using high-quality materials like packing peanuts, bubble rolls, and quilts that protect your belongings from breakages or damages during transit. For your peace of mind, Gastonia, NC moving services offered by various companies, including The Movers Co, are available. The Movers Co offers financing through Enhancify, so you don’t have to pay for your move all at once.

The Movers Co Rating Image

Moving Services

  • Local Moving
  • Long Distance Moving
  • Commercial Moving
  • Packing/Unpacking
  • Cleaning/Junk Removal
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 05/23/24

USDOT

3253010

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Charlotte, NC 2024 award
Top 3 Movers in Charlotte, NC 2023 award
Top 10 Movers in Charlotte, NC 2022 award
Top 10 Movers in Charlotte, NC 2021 award
Top 10 Movers in Charlotte, NC 2020 award

Have feedback for The Movers Co?

Summarized Review of The Movers Co

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.9/10

Nationwide Average: 8.44/10

Comment Dots

The Movers Co receives overwhelmingly positive feedback for their smooth and professional moving services, though a few customers have raised concerns regarding billing practices and overall cost.

Reviews Mention icon

Recent Reviews Mention...

move went smoothly

team got the job done even when hard

move went great

2. Punctuality

8.79/10

Nationwide Average: 8.07/10

Comment Dots

The Movers Co is consistently recognized for their on-time arrivals and readiness to work, despite a single instance of not showing up.

Reviews Mention icon

Recent Reviews Mention...

they were early

on time

moving crew was on time on moving day

3. Affordability

7.38/10

Nationwide Average: 7.69/10

Comment Dots

The Movers Co is generally praised for its great prices and reasonable cost compared to other companies, despite a few instances of costs being higher than expected.

Reviews Mention icon

Recent Reviews Mention...

rate seemed high

the price was excellent

cost more than expected

4. Communication

6.66/10

Nationwide Average: 7.53/10

Comment Dots

The Movers Co generally offers a satisfactory experience with numerous reports of responsivity, patience, and good customer service, despite a few significant complaints about unprofessionalism and lack of responsiveness from the owner.

Reviews Mention icon

Recent Reviews Mention...

refused to contact back or provide refund

called when they were on their way

owner was rude on price breakdown

5. Stick to Prices

4.16/10

Nationwide Average: 5.99/10

Comment Dots

The Movers Co generally struggles, with several customers reporting being charged more than the initial quote, though a few had their final costs align with the estimates provided.

Reviews Mention icon

Recent Reviews Mention...

billed for hours didn't agree on and travel time

did not stick to quoted prices

charged more than the quoted $220 per hour

6. Speed

9.14/10

Nationwide Average: 8.58/10

Comment Dots

The Movers Co is highly praised for their efficiency, professionalism, and the ability to complete moves quickly, with nearly all testimonials highlighting their nonstop hustle and swift handling of belongings, despite one report of slower service.

Reviews Mention icon

Recent Reviews Mention...

efficient with their time

last box off truck exactly at three-hour mark

worked incredibly hard without stopping

7. Friendliness

9.29/10

Nationwide Average: 8.91/10

Comment Dots

The Movers Co overwhelmingly surpasses expectations with customers frequently lauding their staff as polite, helpful, respectful, and genuinely fun to interact with, despite a singular instance of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

Professional and polite

staff was extremely helpful and polite

team was respectful and very good workers

8. Will Hire Again

8.81/10

Nationwide Average: 8.18/10

Comment Dots

The Movers Co enjoys overwhelmingly positive feedback, with the majority of customers expressing keen interest in rehiring and recommending their services, despite a few isolated reports of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

thank y’all so much for a successful move

High recommendation

highly recommend them

9. Professionalism

8.9/10

Nationwide Average: 8.31/10

Comment Dots

The Movers Co is consistently praised for their crew's politeness, efficiency, and respectful conduct, though there are minor criticisms toward the owners' professionalism.

Reviews Mention icon

Recent Reviews Mention...

Professional and polite

staff was professional

movers were professional

10. Conflict Handling

3.93/10

Nationwide Average: 4.07/10

Comment Dots

The Movers Co has significant criticism for their inadequate follow-ups and unrectified damages, though there are instances where they have actively made amends by paying for damages they caused and repairing items.

Reviews Mention icon

Recent Reviews Mention...

no refund or proper follow-up after 9 months

Owners did not care to rectify the situation

repaired a troublesome armoire leg

11. Precision & Care

9.15/10

Nationwide Average: 8.01/10

Comment Dots

The Movers Co consistently receives high praise for their meticulous and respectful approach in safeguarding furniture and belongings during moves.

Reviews Mention icon

Recent Reviews Mention...

took great care of our furniture

took care of my furniture

conscientious of the process

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Thad, HarrisonThad and Harrison did a great job
ThadThad did a great job
Garretteam was great to work with and efficient
Christian, Alex, Josh, Abepolite, professional and strong
Jeremysent three guys to meet me bright and shining
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact The Movers Co

Location
Gastonia, NC, 28056
Phone
(704) 691-4437
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Charlotte, NC Movers Featured Image