Bellhop Moving is a modern moving company that offers a stress-free, flexible, and efficient moving experience. The company provides a range of services, including local moves, long-distance moves, hourly labor, last-minute moves, and commercial moves. They are among the plethora of experienced movers serving Cary, NC and have completed over 300,000 moves, boasting a 4.8/5 rating for their professional and skilled movers. Bellhop prides itself on transparent pricing, flexible service options, background-checked movers, and industry-leading customer support. The company focuses on enhanced customer experience through digital platforms such as an easy-to-access online dashboard, custom-tailored moving reservations, and app-based technology for precise tracking of moving time.
Bellhop Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Apartment Moving
- Local Moving
- Long Distance Moving
- Laboronly moving
- Self Storage Services
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving receives generally high praise for professionalism, efficiency, and customer care, though there are significant criticisms regarding service failures, damages, and dissatisfaction from a notable minority of customers.
Recent Reviews Mention...
“completely overcharged for mediocre service”
“Michael and Zack made my moving experience great”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving generally receives praise for their timeliness, with many reviews highlighting their on-time arrivals and prompt service, though there are notable instances of tardiness and failure to show up.
Recent Reviews Mention...
“truck was delayed for the loading process”
“arrived on time”
“Movers did not show up at scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving is widely regarded as cost-effective and reasonable by most, though there are a few reports of high prices and deceptive pricing.
Recent Reviews Mention...
“feel completely overcharged”
“extremely expensive due to paying two moving companies”
“very expensive for a half-completed job”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving displays a divisive experience where numerous customers praised their exceptional responsiveness and clarity, while a significant portion faced substantial issues with support, contradictory information, and lack of follow-up.
Recent Reviews Mention...
“lack of clear communication”
“communicated with me flawlessly”
“Denzel coordinated well with confirmation calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving has mixed reviews with experiences varying from charging less than quoted and adhering to prices to complaints about deceptive pricing and misleading information.
Recent Reviews Mention...
“charged me the full amount”
“agreed to refund but haven't received any money”
“stopped without completing the contracted work”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving generally receives praise for quick and efficient services, despite a few negative experiences highlighting delays and slower performances.
Recent Reviews Mention...
“quickly cleared my apartment, very efficient”
“the crew were slow”
“left the job incomplete and stopped early”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving is overwhelmingly perceived as having a very friendly, courteous, and professional team, despite a few isolated instances of unprofessional behavior.
Recent Reviews Mention...
“service rep was friendly and helpful”
“very personable and made me laugh”
“the guys were great, very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving has received extremely mixed reviews, with a substantial number of customers expressing they would eagerly use their services again, citing reasons such as kindness and professionalism, while a significant portion also adamantly stated they would never rehire or recommend the company due to various dissatisfaction points including poor service and incompetence.
Recent Reviews Mention...
“would NOT recommend this company at all”
“will definitely be requesting them next time”
“look forward to using their services again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving generally receives high praise for their professional, courteous, and hardworking crew, despite some isolated reports of unprofessionalism and carelessness.
Recent Reviews Mention...
“acted professionally, well coordinated”
“crew was unprofessional”
“showed up without proper tools”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving shows a divided performance, with some customers appreciating their efforts to address and compensate for issues, while a significant number express dissatisfaction with the company's attempts at rectification and support.
Recent Reviews Mention...
“Did not attempt to rectify the cancellation issue”
“failed to rectify the situation adequately”
“no support or reasonable offer to rectify damages”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving receives mixed feedback, with numerous customers citing significant care and attentiveness towards their belongings, while others report various degrees of damage and mishandling.
Recent Reviews Mention...
“treated my belongings with care”
“they carefully wrapped and protected items”
“ruined ten pieces of furniture and damaged many others”
Customer Insights
Cost: $ 833.00 from 3 reviews
Hourly Minimum: 4 hours from 4 reviews
Local Move Duration: 1.75 hours from 12 reviews
Great Crew Members
| Michael, Zack | both made my moving experience great |
| Denzel, Mike, Mike | Denzel coordinated and both Mikes maximized storage efficiently |
| Ryan Echavarria | Leadership, organization, communication, adaptability |
| RaShad | RaShad really helped the move go smoothly |
| RaShad King | Super helpful during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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