Established in 2009 in Greensboro, Austin's Moving Company proudly makes moving easy. Serving residential and commercial customers, the locally-owned and operated company offers local, intrastate, and interstate relocations throughout the East Coast region. Equipped with the right skills and tools, its expert movers work hard to ensure your well-loved belongings arrive safely and on-time. Focused on providing excellent customer service, this company goes above and beyond in every job, no matter the size. Whether it's packing and unpacking, loading and unloading, furniture assembly and disassembly, or storage solutions, Austin's Moving's meticulousness and flexibility let you move further with confidence. Also, it stands as a provider amongst other movers in Greensboro, NC.
Austin's Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Austin's Moving Company
Additional Cities Served: Winston-Salem, High Point, Chapel Hill, Burlington, Thomasville, AsheboroShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Packing and unpacking services
- Temporary storage services
- Furniture moving services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 07/22/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Austin's Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Austin's Moving Company is consistently praised for its professionalism, efficiency, and great work by most reviewers, despite a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“great company, professional, fair prices”
“service is excellent”
2. Punctuality
Nationwide Average: 8.07/10
Austin's Moving Company overwhelmingly impresses customers with their consistent on-time arrivals and often early presence, despite a few noted exceptions of timing mishaps.
Recent Reviews Mention...
“their timing is unmatched”
“They were on time”
“They were on time.”
3. Affordability
Nationwide Average: 7.69/10
Austin's Moving Company is largely praised for its fair and reasonable prices, with many customers feeling they received excellent value, despite a few reports of costs exceeding initial estimates.
Recent Reviews Mention...
“fair prices”
“prices are good”
“didn't charge me more despite expecting two men and getting three”
4. Communication
Nationwide Average: 7.53/10
Austin's Moving Company has received mixed feedback, with several customers reporting exceptional service and communication, while a notable number have expressed significant dissatisfaction with the lack of follow-up and consistent communication issues.
Recent Reviews Mention...
“communication is quite unsatisfactory”
“excellent customer service”
“Cecil didn't follow up as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
Austin's Moving Company generally maintains consistency with their initial quotes, despite a few instances of price adjustments.
Recent Reviews Mention...
“they changed their quote twice”
“The price was as quoted.”
“didn't increase the price despite bringing an extra person”
6. Speed
Nationwide Average: 8.58/10
Austin's Moving Company consistently receives high praise for their quick and efficient service, despite a few instances of jobs taking longer than expected.
Recent Reviews Mention...
“they are quick”
“They were efficient and quick.”
“got done what we needed with time to spare”
7. Friendliness
Nationwide Average: 8.91/10
Austin's Moving Company overwhelmingly receives praise for its staff's great attitudes, kindness, and professionalism, making them highly regarded for being pleasant and accommodating.
Recent Reviews Mention...
“they have a great attitude”
“Always had a smile on their face.”
“have horrible attitudes”
8. Will Hire Again
Nationwide Average: 8.18/10
Austin's Moving Company generally receives strong positive feedback, with many customers expressing a desire to reuse their services and highly recommending them to others, despite a few dissatisfied voices.
Recent Reviews Mention...
“Do Not Recommend”
“great company”
“Highly recommend using their services”
9. Professionalism
Nationwide Average: 8.31/10
Austin's Moving Company generally receives high praise for their professionalism, hard work, and respectful behavior, with a few isolated reports of unprofessional conduct and unsatisfactory business transactions.
Recent Reviews Mention...
“professional”
“workers not experienced, unprofessional behavior”
“Owner has zero idea how to run a company.”
10. Conflict Handling
Nationwide Average: 4.07/10
Austin's Moving Company appears to largely struggle with handling customer complaints and correcting issues, despite a few instances where efforts were made to ensure customer satisfaction.
Recent Reviews Mention...
“Said he would come back and did not”
“Cecil did not rectify the damage”
“Did not address the issue of taken items.”
11. Precision & Care
Nationwide Average: 8.01/10
Austin's Moving Company generally receives high praise for meticulous and careful handling of belongings, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“Scratches and gouges left on floors and furniture”
“scratches and gouges on floors”
“take extremely good care of your furniture”
Customer Insights
Cost: $ 1666.00 from 3 historical data points
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Cecil | came over to view the damage |
| Cisel | excellent customer service and made it simple |
| Damien, Kamar | Damien and Kamar provided quick and careful service |
| Cecil | Cecil and crew were efficient and quick. |
| Cecil | Cecil has customer service down pat |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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