PODS Moving & Storage has been in business for nearly 25 years, providing flexible and convenient moving and storage solutions. The company serves customers in the United States, Canada, Australia, and the United Kingdom. They offer various container sizes, including 8-foot, 12-foot, and 16-foot options, which can be used for both moving and storage purposes in Greensboro, NC. PODS is recognized by Move.org as the best moving and storage container company of 2023. Their services include contactless container delivery, at-home storage, storage at a local PODS facility, and long-distance moving support. They also offer moving supplies, packing and loading assistance, and car shipping services.
PODS Moving & Storage
based on 514+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: High Point, Thomasville, Asheboro, Kernersville, Graham, ReidsvilleShow More >
Moving Services
- Local Moving Service
- LongDistance Moving Service
- Storage Services
- Onsite Storage Service
- Packing & Loading Assistance
- Moving Supplies Service
- Car Shipping Service
- Commercial Moving Service
- Commercial Storage Units Service
- Corporate Relocation Service
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.36/10
Nationwide Average: 8.44/10
PODS Moving & Storage is predominantly criticized for its poor service, unethical practices, and negative customer experiences, despite a few positive reviews.
Recent Reviews Mention...
“Fantastic service”
“horrible experience and still waiting for resolution”
“terrible experience with the company”
2. Punctuality
5.08/10
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to deliver on time or follow through with scheduled arrangements, although there are a few instances of them being commended for their timeliness and communication.
Recent Reviews Mention...
“they delivered the next weekend”
“failed to follow instructions and had to be called back by police”
“they were on time”
3. Affordability
4.52/10
Nationwide Average: 7.69/10
PODS Moving & Storage is predominantly viewed as overpriced for the level of service and work required by the customer, with only a few finding it moderately affordable or worth the cost.
Recent Reviews Mention...
“confused about pricing structure”
“somewhat affordable”
“feel overcharged for the service provided”
4. Communication
4.06/10
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant criticism for poor customer service and inadequate communication, despite a few positive reviews about polite interactions and effective use of the chat feature.
Recent Reviews Mention...
“company is ignoring my complaint”
“customer service was very bad”
“poor customer service and lack of proper communication”
5. Stick to Prices
2.25/10
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to adhere to their initial quotes, leading to numerous incidents of overcharging and altering fees without notice.
Recent Reviews Mention...
“make sure to check what you are charged if issues”
“did not adhere to service agreement”
“charged many times the same”
6. Speed
4.49/10
Nationwide Average: 8.58/10
PODS Moving & Storage is severely criticized for significant delays in pod delivery and overall moving process.
Recent Reviews Mention...
“took a very long time to get the door open”
“Timely pickup and delivery”
“severe delay in delivery impacting work”
7. Friendliness
6.37/10
Nationwide Average: 8.91/10
PODS Moving & Storage appears to offer a polarizing experience with reports of both extremely rude and unprofessional behavior, as well as highly courteous and professional interactions.
Recent Reviews Mention...
“drivers were great”
“rude driver behavior”
“they are friendly”
8. Will Hire Again
4.35/10
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly fails to garner repeat business or positive sentiments from the majority of its customers, reflecting a strong dissatisfaction and regret among those who have used their moving and storage services.
Recent Reviews Mention...
“recommend this company and would hire again”
“would never ever use this company again”
“highly recommend against using PODS”
9. Professionalism
4.67/10
Nationwide Average: 8.31/10
PODS Moving & Storage is predominantly criticized for its lack of professionalism, with multiple complaints about unprofessional behavior from both management and customer service, despite a single account praising the team's professionalism.
Recent Reviews Mention...
“Podzilla placed container nicely”
“very poor handling of customer service and items”
“did not follow their own policies”
10. Conflict Handling
1.42/10
Nationwide Average: 4.07/10
PODS Moving & Storage consistently demonstrates an overwhelming lack of effort and care in addressing and resolving customer complaints and issues effectively.
Recent Reviews Mention...
“charged another storage fee due to their problem”
“ignored my complaint and closed the case”
“no effort to rectify the situation was made.”
11. Precision & Care
4.94/10
Nationwide Average: 8.01/10
PODS Moving & Storage generally struggles, with numerous accounts of damage to belongings and property.
Recent Reviews Mention...
“items were broken, and mice poop found inside”
“stuff was jammed up against pod door”
“refused to place pod correctly, causing potential for damage”
Customer Insights
Cost: $ 2024.00 from 11 reviews
Interstate Move Duration: 11 days from 5 reviews
Great Crew Members
| Gregory | Thanks Gregory for your service |
| Robert | Robert and his crew did an excellent job |
| Drivers | Drivers were great |
| Steve | Walked me through the process nicely |
| Artemio Mata-Castillo | very polite and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
490 Gallimore Dairy Rd, Greensboro, NC, 27409
(877) 770-7637
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