Illuminated Moving & Packing is a locally owned and operated moving company based in Asheville, NC, serving surrounding areas such as Hendersonville, Waynesville, and more. The company provides a variety of moving services, including local moving, long-distance moving, commercial moving, senior moving, packing services, loading/unloading services, and specialty services for nontraditional items. They thrive on providing a peaceful and easy-moving experience to their customers with an emphasis on going the extra mile for customer satisfaction. If you're searching for Asheville, NC movers, they can provide you with professional and experienced team dedicated to handling each move with care, intention, and efficiency, tailoring their services to meet individual needs.
Illuminated Moving & Packing
#1 Ranked Movers in Asheville, NC
About Illuminated Moving & Packing
Additional Cities Served: Hendersonville, Kings Mountain, Waynesville, Fletcher, Brevard, Mills RiverShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Senior Moving
- Packing Services
- Loading/Unloading Services
- Specialty Services
Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Illuminated Moving & Packing
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Illuminated Moving & Packing consistently delivers exceptional moving experiences marked by professionalism, efficiency, and courtesy, earning it high praise and recommendations from satisfied customers.
Recent Reviews Mention...
“they were very organized and courteous with our belongings”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Illuminated Moving & Packing consistently receives high praise for being timely, often arriving early or exactly on time, demonstrating their commitment to reliability in their scheduling and moving services.
Recent Reviews Mention...
“On time”
“arrived a 1/2 hour early”
“these guys were punctual”
3. Affordability
Nationwide Average: 7.69/10
Illuminated Moving & Packing is consistently praised for its competitive rates, being described as offering excellent value, fair pricing, and notably being more affordable than other moving companies.
Recent Reviews Mention...
“price was better than the "big companies"”
“offered a fair price”
“rate was insanely fair”
4. Communication
Nationwide Average: 7.53/10
Illuminated Moving & Packing consistently demonstrates exceptional responsiveness, professionalism, and friendly engagement, maintaining excellent contact with clients before, during, and after the move, and quickly addressing any questions or scheduling needs with attentiveness and care.
Recent Reviews Mention...
“Awesome communication”
“kept in good touch ahead of the move”
“responded to any text or call immediately”
5. Stick to Prices
Nationwide Average: 5.99/10
Illuminated Moving & Packing consistently maintains integrity by not altering prices after quoting, ensuring a reliable and haggle-free pricing experience.
Recent Reviews Mention...
“initial quote was spot on to the final charges”
“No price haggling or rates changing”
“quoted a reasonable price and implied sticking to it”
6. Speed
Nationwide Average: 8.58/10
Illuminated Moving & Packing consistently impresses its customers with their efficiency, often completing moves ahead of schedule, and demonstrating an unwavering commitment to quick and diligent work without sacrificing quality.
Recent Reviews Mention...
“Quick, efficient”
“Speedy move”
“not in a rush but still efficient”
7. Friendliness
Nationwide Average: 8.91/10
Illuminated Moving & Packing consistently exhibits exceptional warmth and politeness, with numerous commendations for their personable, pleasant, and professional demeanor, making them a joy to interact with throughout the moving process.
Recent Reviews Mention...
“crew were personable and friendly”
“polite”
“Nick and Alex were incredibly personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Illuminated Moving & Packing receives overwhelmingly positive feedback, with numerous customers expressing their intentions to use the service for future moves, highly recommend the company to others, and consistently preferring them over competitors for their moving needs.
Recent Reviews Mention...
“would definitely use them again”
“they're the only company we'll use”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Illuminated Moving & Packing receives overwhelmingly positive feedback for their hardworking, respectful, and professional conduct throughout all stages of moving and packing, characterized by efficiency, careful handling, and a strong work ethic.
Recent Reviews Mention...
“Nick and Alex were total professionals”
“polite, efficient”
“unloaders were professional, kind, and very careful”
10. Conflict Handling
Nationwide Average: 4.07/10
Illuminated Moving & Packing demonstrates a steadfast commitment to correcting mistakes, evidencing this through compensations, swift problem resolution, flexibility, and a readiness to go above and beyond for their clients.
Recent Reviews Mention...
“provided compensation for damaged TV”
“willing to work at alternative ideas”
“problem solved an issue quickly”
11. Precision & Care
Nationwide Average: 8.01/10
Illuminated Moving & Packing consistently demonstrates exceptional attentiveness and efficiency, ensuring that belongings are safely and thoughtfully moved, wrapped, and protected, with only a singular mention of minor damage.
Recent Reviews Mention...
“careful and efficient with items but TV was damaged”
“took excellent care of belongings”
“carefully wrapped each piece, no damage”
Customer Insights
Local Move Duration: 2.25 hours from 4 reviews
Great Crew Members
Nicholas | Nicholas and team was great |
Nick,Alex | both showed professionalism and were personable |
Nicholas, Alex, Will | polite, efficient, and incredibly quick |
Will,Nicholas | excellent care of belongings and were very pleasant |
Will | Will and his A team were very careful and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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