Smooth City Moving is a professional moving company based in Virginia Beach, VA, serving the surrounding areas. As a local company, they are committed to providing excellent services and maintaining a positive reputation within their community. Their services include packing, furniture disassembly and assembly, unpacking, moving labor, and commercial moving. With their experienced team of professionals, Smooth City Moving ensures that each move is completed efficiently, providing personalized service and attention to detail. They have received numerous positive reviews on Thumbtack for their quality service and possess no hidden fees, offering complete estimates before starting any project.
Smooth City Moving
Ranked Top 10 Best Movers in Virginia Beach, VA
Superb
based on 163+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smooth City Moving
Additional Cities Served: Chesapeake, Norfolk, Newport News, Hampton, Portsmouth, PoquosonShow More >
Moving Services
- Packing
- Furniture Disassembly
- Furniture Assembly
- Unpacking
- Moving Labor
- Commercial Moving
Awards
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Summarized Review of Smooth City Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.29/10
Nationwide Average: 8.44/10
Smooth City Moving has consistently impresses customers with their professionalism, expedience, and excellent moving services, earning them widespread acclaim and satisfaction.
Recent Reviews Mention...
“phenomenal job by movers”
“they left me with an amazing impression”
“impressed with the professionalism and expediency of the team”
2. Punctuality
8.2/10
Nationwide Average: 8.07/10
Smooth City Moving generally receives high praise for their timely arrivals and consistent updates on arrival times, with an isolated incident of being late.
Recent Reviews Mention...
“the guys were on-time”
“arrived on time”
“SCM didn't show up until 11:30 instead of 10am”
3. Affordability
8.59/10
Nationwide Average: 7.69/10
Smooth City Moving is highly praised for its affordable pricing, with customers consistently noting that no other company can match their prices, and acknowledging their great rates and very reasonable prices.
Recent Reviews Mention...
“pricing is affordable”
“nobody has been able to match their prices”
“they are affordable”
4. Communication
8.39/10
Nationwide Average: 7.53/10
Smooth City Moving generally receives high praise for being responsive, flexible, and professional, despite a single report of inadequate communication until initiated by the customer.
Recent Reviews Mention...
“most responsive and flexible”
“have great customer service”
“promptly brought up any questions they had”
5. Speed
9.09/10
Nationwide Average: 8.58/10
Smooth City Moving is highly praised for their quick and efficient service, with their ability to handle tasks rapidly without sacrificing quality.
Recent Reviews Mention...
“they were quick”
“worked quickly but efficiently”
“He was fast paced”
6. Friendliness
9.43/10
Nationwide Average: 8.91/10
Smooth City Moving consistently impresses with their pleasant, courteous, and professional demeanor, making interactions not only enjoyable but also engaging.
Recent Reviews Mention...
“They were very pleasant to work with”
“were courteous while doing it”
“they were friendly”
7. Will Hire Again
9.16/10
Nationwide Average: 8.18/10
Smooth City Moving demonstrates overwhelmingly positive feedback, with the vast majority of customers expressing a strong intention to rehire and recommend the company for future moves, overshadowing a single dissenting opinion.
Recent Reviews Mention...
“would hire again”
“I highly recommend and imply I would hire them again”
“100% would work with this business in the future”
8. Professionalism
9.07/10
Nationwide Average: 8.31/10
Smooth City Moving receives overwhelmingly positive reviews for their crew's professionalism, highlighting their respect, diligence, and pride in their work, despite one noted instance of unprofessional behavior.
Recent Reviews Mention...
“professional crew”
“Clint was super professional”
“impressed with the professionalism of the team”
9. Precision & Care
9.18/10
Nationwide Average: 8.01/10
Smooth City Moving is consistently praised for their meticulous attention to detail, ensuring that everything from furniture to delicate figurines is transported safely without any damage or scratches, demonstrating an exceptional level of care and respect for clients' belongings.
Recent Reviews Mention...
“careful with my belongings, both loading and unloading”
“nothing was broken, dented, or damaged”
“took excellent care of my various glass and delicate figurines”
Great Crew Members
| Kyle, Clint, Phillip | did a phenomenal job |
| Clint | Clint met all expectations |
| Josh, Thomas | fabulous and took excellent care of items |
| Dawson | Dawson took initiative and packed effectively |
| Dawson | Dawson was very helpful and nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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