Move Pack Clean is a locally and veteran-owned moving company based in Charlotte, NC, offering a variety of relocation services in the surrounding areas, including Indian Trail, Monroe, and Matthews. The company provides comprehensive and personalized moving solutions, such as move organizing, packing, moving, unpacking, and cleaning services. Founded by Linda Hill, Move Pack Clean prides itself on offering a stress-free process with an experienced and professional team that handles each move as if it were their own.
Move Pack Clean
About Move Pack Clean
Additional Cities Served: Gastonia, Huntersville, Indian Trail, Monroe, Matthews, Mint HillShow More >
Moving Services
- Commercial moving
- Long distance moving
- Residential moving
- Apartment Moving
- Packing services
- Cleaning services
- Move organizing
- In home moving
- Container loading
- Unpacking services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Move Pack Clean
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Pack Clean consistently delivers exceptional service, with customers frequently lauding the professionalism, efficiency, and care demonstrated by the team, making it a highly recommended company despite a few isolated disappointments.
Recent Reviews Mention...
“great job packing my home and delivering everything without damage”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Move Pack Clean consistently demonstrates excellence in being on time and maintaining prompt communication, with only a singular report of tardiness.
Recent Reviews Mention...
“prompt”
“they were on time”
“workers called ahead and showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Move Pack Clean is widely regarded as providing reasonable and competitive pricing for its moving, packing, and cleaning services, despite a few opinions considering it expensive.
Recent Reviews Mention...
“very reasonable quote and pleased with cost”
“affordable moving, packing, or cleaning services”
“Linda's pricing was the most reasonable”
4. Communication
Nationwide Average: 7.53/10
Move Pack Clean largely receives high praise for its responsiveness, courtesy, and professionalism, with Linda frequently highlighted for her exceptional service, though there are a few mentions of communication breakdowns.
Recent Reviews Mention...
“Linda checked in before and afterwards”
“Linda made thoughtful suggestions and was communicative”
“great to work with one company for all services”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Pack Clean generally adheres closely to their original quotes, satisfying most customers with their fair and competitive pricing, despite a few reports of not receiving a quote and concerns over stalling tactics.
Recent Reviews Mention...
“pleased with quoted price, no mention of change”
“Quoted 4 hours, charged for 3 when it took less”
“no charge for the service”
6. Speed
Nationwide Average: 8.58/10
Move Pack Clean consistently receives high praise for their fast, efficient, and professional service, showcasing their ability to perform swift and effective moves with only a singular report of an extended duration for a specific task.
Recent Reviews Mention...
“efficient”
“hustled, entire move in approximately 6 hours”
“best fast service ever”
7. Friendliness
Nationwide Average: 8.91/10
Move Pack Clean consistently receives high praise for its team's personable, polite, and professional demeanor, with customers frequently highlighting the staff's ability to be engaging, respectful, and go above and beyond, despite a single report of unfriendly behavior from the owner.
Recent Reviews Mention...
“Everyone was personable”
“Friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Pack Clean overwhelmingly receives strong recommendations and affirmations for future engagements, despite a few instances of dissatisfaction related to communication and reliability.
Recent Reviews Mention...
“I highly recommend them”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move Pack Clean overwhelmingly receives high praise for its professional, courteous, and efficient service, although there is a rare mention of unprofessional behavior from the owner.
Recent Reviews Mention...
“Everyone was professional”
“professional and reliable crew”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Pack Clean has shown minimal effort, failing to rectify, acknowledge, or offer a satisfactory apology for issues, with only a minor compensation offered for troubles.
Recent Reviews Mention...
“did not acknowledge the situation or offer apology”
“did not attempt to rectify the situation”
“was only offered $200 for my troubles.”
11. Precision & Care
Nationwide Average: 8.01/10
Move Pack Clean demonstrates exceptional dedication and attention to ensuring customers' belongings are moved safely and without damage, as consistently highlighted by a majority of their customers' feedback.
Recent Reviews Mention...
“everything delivered without damage or loss”
“took good care to wrap and pad furniture”
“Very careful with all my stuff”
Customer Insights
Cost: $ 1183.00 from 3 reviews
Local Move Duration: 2.5 hours from 4 reviews
Great Crew Members
Linda | checked in before/afterwards and prepared detailed paperwork |
Mario, Marvin | Mario and Marvin were wonder workers |
Shy, Mario | Both were top notch and made moving fun |
Linda,Shy | Linda provided great suggestions, Shy was part of efficient crew |
Linda | Linda was helpful in planning the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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