Coleman American Moving Services, Inc., founded in 1914, offers local, long distance, and international moving services from its locations throughout the United States. They provide services for residential and commercial clients, as well as specialized transportation for high-value products. In addition, they're available for those seeking Jacksonville, NC moving services, ensuring smooth employee transitions tailored to meet specific business needs. With over a century of experience, Coleman Allied combines dependable service and a strong commitment to customer satisfaction with a comprehensive set of moving and storage solutions.
Coleman American Moving Services, Inc.
based on 235+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Coleman American Moving Services, Inc.
Additional Cities Served: New Bern, Leland, Kinston, Havelock, Newport, Mount OliveShow More >
Moving Services
- Residential Movers
- Discover how we are the residential movers to trust with the secure and timely transport of your household goods, regardless of size, scope, and destination.
- Commercial Movers
- Trust us as your professional office movers for the efficient relocation of your business, keeping you on schedule, on budget, and productive throughout the move.
- International Movers
- Learn about how Coleman Allied is the international movers with unmatched global resources, acting as your trusted partner during overseas relocations.
- Corporate Relocation
- Our corporate relocation programs provide seamless employee transitions and can be customized to meet the specific needs of your business.
- Storage
- Coleman Worldwide Moving is equipped to handle your needs.
- Military & Government
- Packing
- Hourly
- Long Distance
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.03/10
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. receives highly negative feedback, with customers frequently criticizing the destruction of belongings, abysmal customer service, and overall poor experience, albeit some praise for personable staff.
Recent Reviews Mention...
“thoroughly pleased with our entire experience”
“very pleased with this moving company”
“Excellent service provided”
2. Punctuality
4.78/10
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. consistently fails to deliver on time, causing significant inconvenience and multiple delays for their customers.
Recent Reviews Mention...
“Prompt in service”
“packers were an hour late”
“On time”
3. Communication
5.24/10
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. appears to significantly struggle, evidenced by reports of unanswered phone calls, misleading information, poor customer service, and inadequate resolution to issues regarding missing items.
Recent Reviews Mention...
“Took time answering questions and listening”
“Joan and loaders communicated and fixed issues well”
“office staff explained everything thoroughly”
4. Stick to Prices
2.69/10
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. consistently fails to meet expectations, demands additional payments for incomplete deliveries, misses initial delivery dates, misplaces shipments, and adds unexpected surcharges contrary to prior assurances.
Recent Reviews Mention...
“demanded more money for incomplete delivery”
“entire shipment is lost”
“missed the first delivery date and misplaced my shipment.”
5. Speed
5.16/10
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. is criticized for experiencing multiple delays in the moving process.
Recent Reviews Mention...
“loaders were very efficient and organized”
“quick and efficient manner”
“Labor for loading and unloading was a problem”
6. Friendliness
8.32/10
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. is highly regarded for its personable staff.
Recent Reviews Mention...
“Listened to our requests implying friendliness”
“crew were hard working, polite and very professional”
“very friendly and my one year old absolutely adored them”
7. Will Hire Again
5.79/10
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. generally leaves customers decidedly unwilling to rehire, citing issues such as mistrust, unresolved complaints, and lost items.
Recent Reviews Mention...
“Would highly recommend and hire again”
“thoroughly pleased and everything went well”
“Highly recommend”
8. Professionalism
5.29/10
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. is consistently criticized for their lack of professionalism, accountability, and poor quality service, along with issues related to misrepresentation and losing inventory.
Recent Reviews Mention...
“very professional loading crew and offloading team”
“crew was very thorough”
“loader's attitudes and efficiency suggest professionalism”
9. Conflict Handling
2.15/10
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. consistently fails to address issues, with customers reporting unfulfilled promises to call back, receiving different answers without resolution, and outright refusal to resolve complaints.
Recent Reviews Mention...
“Joan fixed issues suggesting willingness to right wrongs”
“pieces were destroyed, showing no effort to right a wrong”
“unwilling to rectify mistakes”
10. Precision & Care
4.73/10
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. is frequently criticized for delivering items in pieces, losing shipments including a piano, and causing damage, although there is a single account of minor harm only.
Recent Reviews Mention...
“didn’t damage anything in the process”
“Careful with belongings”
“forgot some important items, suggesting less care”
Great Crew Members
| Khadijah, Jacks, Chip | very thorough and carefully packaged and moved everything |
| Joan, Marques, Josh, Andrew | Joan fixed packing issues, loaders were efficient and caring |
| Kelvin,Edgar | Kelvin & Edgar handled my belongings carefully |
| Missy | easy to work with and made moving process smooth |
| Coleman | Coleman was highly recommended for making the move easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Coleman American Moving Services, Inc.
140 Brynn Marr Rd, Jacksonville, NC, 28546
(877) 693-7060
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