Looking for movers in Charlotte, NC? Heavy Hands is a professional moving company offering a $200 minimum special for two hours, and $100/hr for every hour after. They take pride in their work and ensure that no job is too heavy. Furthermore, the number of years they have been in the business is not explicitly stated. Regardless, they have managed to earn a 4.8-star rating based on 43 reviews. Customers commend Heavy Hands for being prompt, professional, quick, and responsive to last-minute needs. To make a move in the right direction, contact Heavy Hands for a free quote at (704)-808-0755.
Heavy Hands
About Heavy Hands
Additional Cities Served: Huntersville, Mint Hill, Mount Holly, York, Harrisburg
Moving Services
- 2 hour minimum special moving service
- Hourly moving service after 2 hours
- Lastminute moving service
- Professional packing service
- Largeitem moving service
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Summarized Review of Heavy Hands
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Heavy Hands is overwhelmingly praised for its professional, efficient moving services and exceptional team, with nearly all customers expressing significant satisfaction and only a minor hint of dissatisfaction noted.
Recent Reviews Mention...
“Impressed with his delivery and booked again.”
“Dwan is a master at organizing and taking care of your items”
“These guys were VERY good and fast”
2. Punctuality
Nationwide Average: 8.07/10
Heavy Hands consistently exceeds expectations by always being on time, showing up early, and accommodating short notices without fail.
Recent Reviews Mention...
“Dwan and his team were on time”
“showed up on time”
“accommodated on a very short notice”
3. Affordability
Nationwide Average: 7.69/10
Heavy Hands is highly praised for its extremely competitive prices and overall excellent value, making it an outstanding choice for those seeking reasonable and fair rates.
Recent Reviews Mention...
“100/10 service and price indicates extreme affordability”
“the price was excellent”
“affordable”
4. Communication
Nationwide Average: 7.53/10
Heavy Hands excelled with fast, efficient responses, and outstanding customer service, despite a single instance of no response.
Recent Reviews Mention...
“no response to text or repeated calls”
“very responsive to our last minute needs”
“customer service was exceptional”
5. Speed
Nationwide Average: 8.58/10
Heavy Hands consistently demonstrates remarkable efficiency and rapidity, completing moves in record times and exceeding customer expectations with their quick and proficient service.
Recent Reviews Mention...
“very fast”
“Dwan was quick”
“amazingly fast”
6. Friendliness
Nationwide Average: 8.91/10
Heavy Hands consistently receives high praise for their team's courtesy, professionalism, and positive attitudes, with nearly all reviews highlighting exceptional interactions apart from a singular note on unprofessional appearance.
Recent Reviews Mention...
“Dwan's attitude during the move was great”
“showed up with a smile and friendliness”
“team are always courteous”
7. Will Hire Again
Nationwide Average: 8.18/10
Heavy Hands receives overwhelmingly positive feedback, with the vast majority of customers expressing a strong intention to use their services again and recommend them to others, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“They will be my first call if I need to move again”
“would very much recommend them”
“Would definitely book again.”
8. Professionalism
Nationwide Average: 8.31/10
Heavy Hands is overwhelmingly rated as very professional, with numerous mentions of individual crew members being professional, efficient, and hardworking, despite a few isolated instances of criticism.
Recent Reviews Mention...
“Dwan was very professional”
“Dwan's mastery and readiness show professionalism”
“most professional I have ever experienced”
9. Precision & Care
Nationwide Average: 8.01/10
Heavy Hands consistently demonstrates a high level of attention and care, with overwhelmingly positive feedback on their careful handling of belongings, despite a single report of damage.
Recent Reviews Mention...
“Dwan taking care of items shows careful handling”
“moved with precision and care”
“took care of our belongings with great care”
Great Crew Members
Dwan | Dwan offered truck for warmth and phone charging |
Dwan | Dwan was very professional and quick |
Dwan | Dwan was amazing and hustled |
Dwan | Dwan and his team are courteous and professional |
Dwan, Nick, Mario | Amazing work ensuring a fast, efficient, and professional move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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