Citywide Moving Systems was founded close to three decades ago on a commitment to provide reliable and efficient moving services. With the main office and storage facility in Monroe and a Charlotte satellite office, the family-owned and operated company serves North Carolina families and businesses, helping with local, intrastate, and interstate moves. Promising on-time relocation services and fair and accurate prices, the business credits its success to the well-trained team who stops at nothing to ensure your belongings get safely delivered to your new destination. From packing and specialty moving to storage, Citywide Moving Systems provides all the help you need.
Citywide Moving Systems Monroe
Very Good
based on 1065+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Citywide Moving Systems Monroe
Additional Cities Served: Concord, Gastonia, Rock Hill, Hickory, Indian Trail, MonroeShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Apartment Moving
- Storage Services
- Piano Services
- Packing Services
- Residential Moving
- Moving Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Citywide Moving Systems Monroe
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.29/10
Nationwide Average: 8.44/10
Citywide Moving Systems Monroe receives glowing reviews for their professionalism, efficiency, and friendly service, but there are isolated complaints regarding intimidating behavior and damaged property.
Recent Reviews Mention...
“Can't say enough good things about them”
“great moving experience with the company”
“great service by company”
2. Punctuality
9.39/10
Nationwide Average: 8.07/10
Citywide Moving Systems Monroe consistently receives high praise for being on time and prompt, with only isolated incidents of tardiness reported.
Recent Reviews Mention...
“they were on time”
“were on time”
“They arrived promptly”
3. Affordability
7.43/10
Nationwide Average: 7.69/10
Citywide Moving Systems Monroe generally offers reasonable and competitive pricing, despite a few instances of customers reporting prices higher than initial quotes.
Recent Reviews Mention...
“the service was affordable”
“price to be on the low/fair side”
“Increases price”
4. Communication
8.85/10
Nationwide Average: 7.53/10
Citywide Moving Systems Monroe generally receives high praise for its staff's friendliness, professionalism, and responsiveness, with a few isolated reports of dissatisfaction regarding follow-up and problem resolution.
Recent Reviews Mention...
“staff members were friendly and professional”
“everything was explained thoroughly beforehand”
“office was great to work with”
5. Stick to Prices
4.75/10
Nationwide Average: 5.99/10
Citywide Moving Systems Monroe receives mixed feedback with some customers experiencing unexpected price increases, while others praise the company for accurate and fair pricing without surprises.
Recent Reviews Mention...
“quoted me two different prices.”
“charged me for time after the movers were done”
“Then increases price”
6. Speed
9.65/10
Nationwide Average: 8.58/10
Citywide Moving Systems Monroe is consistently praised by customers for their efficiency, with numerous reviews highlighting their fast yet careful approach to moving, although there are a couple of isolated complaints regarding breaks taken during the move.
Recent Reviews Mention...
“work efficiently”
“team were fast and efficient in loading”
“they were amazingly efficient”
7. Friendliness
9.44/10
Nationwide Average: 8.91/10
Citywide Moving Systems Monroe consistently exhibits an exceptionally positive and courteous attitude with clients, often described as professional, engaging, and enjoyable to work with, despite a single mention of rudeness.
Recent Reviews Mention...
“Feel grateful and want to thank them”
“all staff members were friendly”
“very friendly”
8. Will Hire Again
9.23/10
Nationwide Average: 8.18/10
Citywide Moving Systems Monroe receives overwhelmingly positive feedback, indicating that customers highly recommend their service and express a strong intention to rehire the company for future moves, with only a couple of dissenting opinions.
Recent Reviews Mention...
“Thank you implies would hire again”
“would recommend and hire again”
“recommend this company and would hire again”
9. Professionalism
9.11/10
Nationwide Average: 8.31/10
Citywide Moving Systems Monroe generally receives high praise for their crews' professionalism, efficiency, and courteous behavior, with customer experiences highlighting the team's expertise and exceptional conduct, albeit a few isolated reports of unprofessionalism.
Recent Reviews Mention...
“crew was very professional”
“crew was professional”
“crew was professional”
10. Conflict Handling
3.14/10
Nationwide Average: 4.07/10
Citywide Moving Systems Monroe generally appears to struggle with adequately addressing and resolving customer issues, with a few instances of satisfaction when actions were taken to make amends for errors.
Recent Reviews Mention...
“Jason does not get a pass for being very rude”
“no concession from the owner and son's attitude”
“Company dismissed my claims”
11. Precision & Care
9.05/10
Nationwide Average: 8.01/10
Citywide Moving Systems Monroe receives widespread acclaim for their meticulous and respectful treatment of customers' belongings, though a few isolated incidents report damage and dissatisfaction.
Recent Reviews Mention...
“Thorough and respectful with our belongings”
“piano moved smoothly without issues”
“handled my belongings with care”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Great Crew Members
| Jason, Wayne, Mario | Good things said about them |
| Jason, Jacob, Wayne | handled a difficult item impressively |
| Jason | Jason and his team did great work |
| Jason | deserved praise for being fantastic and efficient |
| Matt | deserved praise for amazing job and efficiency |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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