All American Relocation

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MoversChevron RightNorth CarolinaChevron RightRaleighChevron RightAll American Relocation
based on 532+ data points
Circle Info

About All American Relocation

All American Relocation is a full-service, award-winning moving company based in Raleigh and Charlotte, North Carolina. Owned and operated by Brett Plummer and John Potts, the company has over 150 employees and offers residential and commercial relocation services, including local, long-distance, and international moving. In addition, they provide storage, office planning, design, and installation services. With a strong dedication to customer satisfaction, All American Relocation operates by the motto "Whatever It Takes," ensuring that each move is carried out with compassion, understanding, and trust.

Moving Services

  • Local moving
  • Long distance moving
  • International moving
  • Residential moving
  • Commercial moving
  • Employee relocation
  • Local storage services
  • Office planning and design
  • Installation services
  • Commercial storage services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

917428

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of All American Relocation

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.63/10

Nationwide Average: 8.44/10

Comment Dots

All American Relocation generally provides outstanding and professional moving services, though a few customers have reported negative experiences, including issues with service and handling.

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Recent Reviews Mention...

deliver outstanding service that exceeds our expectations

Wonderful service overall

great job from start to finish

2. Punctuality

7.61/10

Nationwide Average: 8.07/10

Comment Dots

All American Relocation generally demonstrates timeliness and respect for schedules, despite a few instances of delays and communication issues.

Reviews Mention icon

Recent Reviews Mention...

on time

under a lot pressure to make this move happen on schedule

they were timely

3. Affordability

3.8/10

Nationwide Average: 7.69/10

Comment Dots

All American Relocation tends to quote lower initially but frequently ends up significantly increasing prices, leading to widespread customer dissatisfaction.

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Recent Reviews Mention...

ended up paying much more than quoted

best price quote I got out of four companies

confident with the estimate given

4. Communication

6.85/10

Nationwide Average: 7.53/10

Comment Dots

All American Relocation generally receives high praise for excellent customer service and responsiveness, though there are notable instances of significant communication failures on crucial days such as moving and delivery, suggesting inconsistency in their communication standards.

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Recent Reviews Mention...

excellent communication

fantastic customer service

impossible to communicate on moving day

5. Stick to Prices

2.28/10

Nationwide Average: 5.99/10

Comment Dots

All American Relocation frequently faces criticism for significantly increasing prices beyond initial quotes, with many customers experiencing unexpected and unexplained surcharges.

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Recent Reviews Mention...

price increased unexpectedly multiple times

estimate given is reliable unless changes made

Falsified quote to get business.

6. Speed

8.36/10

Nationwide Average: 8.58/10

Comment Dots

All American Relocation generally receives high praise for their efficiency and quick performance, although there are notable exceptions concerning significant delays.

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Recent Reviews Mention...

worked quick

team was efficient

Everything went well

7. Friendliness

8.9/10

Nationwide Average: 8.91/10

Comment Dots

All American Relocation overwhelmingly receives praise for the courteous, kind, and professional demeanor of its staff, although a few accounts noted issues with rudeness and lack of customer service skills.

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Recent Reviews Mention...

courteous

kind and helpful

went above and beyond

8. Will Hire Again

7.41/10

Nationwide Average: 8.18/10

Comment Dots

All American Relocation enjoys overwhelmingly positive feedback, with a vast majority of customers highly recommending their services and expressing a strong intent to use them for future moves, despite a few vocal detractors.

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Recent Reviews Mention...

recommend them highly and would use again

would definitely use them again

Best move experience

9. Professionalism

8.27/10

Nationwide Average: 8.31/10

Comment Dots

All American Relocation generally receives high praise, with the majority of customers highlighting their professional and courteous service, despite a few reports of unprofessionalism.

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Recent Reviews Mention...

Both professional and courteous

extremely professional

unprofessional sell tactics

10. Conflict Handling

1.98/10

Nationwide Average: 4.07/10

Comment Dots

All American Relocation overwhelmingly fails to satisfactorily address or rectify customer issues, with a notable exception where they fixed an issue at no additional charge.

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Recent Reviews Mention...

did not rectify issues satisfactorily

they responded and took appropriate action

did not rectify missing furniture issue

11. Precision & Care

7.45/10

Nationwide Average: 8.01/10

Comment Dots

All American Relocation generally receives high praise for their meticulous attention to detail and the careful handling of clients' belongings, though there are notable instances of dissatisfaction regarding damage and mishandling.

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Recent Reviews Mention...

attention to detail

didn't break anything

handled my property with care

Customer Insights icon

Customer Insights

Cost: $ 4586.00 from 8 reviews


Interstate Move Duration: 2 days from 3 reviews

Great Crew Members icon

Great Crew Members

Chriswas initially helpful with sale
Mary, Chris, Donnacommendable communication and smooth process
Chris, Mary, JamesChris, Mary, and James were attentive and answered questions
Marywas extremely helpful and communicative
Marydeserved praise for coordinating the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact All American Relocation

Location
5101 Trademark Drive, Raleigh, NC, 27610
Phone
+1 919-790-8809
Link
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