Capital Moving & Storage, a family-owned company based in Raleigh, NC, has been providing high-quality moving services for over 20 years. Their team of professional movers specializes in both commercial and residential relocation. Services offered include packing, storage units with delivery service, packing supplies, pre-move disassembly and post-move reassembly of furniture, rain protection, and additional insurance. The company takes pride in offering a personalized moving experience with a 100% satisfaction guarantee, treating customers to ensure a stress-free move at an affordable price.
Capital Moving & Storage
Ranked Top 10 Best Movers in Raleigh, NC
About Capital Moving & Storage
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Wake Forest, Holly SpringsShow More >
Moving Services
- Residential & Commercial Moving
- Local & Long Distance Moving
- Packing
- Storage Units
- Packing Supplies
- Premove disassembly and postmove reassembly of furniture
- Plastic wrap & rain protection
- Furniture Padding
- Floor and doorway protection
- Additional insurance
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Capital Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Capital Moving & Storage is consistently praised for their professionalism, efficient service, and the exceptional job done by the movers, indicating high satisfaction among customers.
Recent Reviews Mention...
“great experience with professional movers”
“Sam, John and James did a wonderful job”
“great experience during the move”
2. Punctuality
Nationwide Average: 8.07/10
Capital Moving & Storage consistently receives high praise for their timely arrivals and early appearances, with only a few isolated incidents of delay.
Recent Reviews Mention...
“David, Jeremy, and James were punctual”
“They were on time”
“Showed up right on schedule”
3. Affordability
Nationwide Average: 7.69/10
Capital Moving & Storage is highly praised for its exceptional value, competitive pricing, and consistent ability to provide cost-effective services that exceed customer expectations.
Recent Reviews Mention...
“incredible value they provide”
“incredibly reasonable”
“way more reasonable than others”
4. Communication
Nationwide Average: 7.53/10
Capital Moving & Storage overwhelmingly excels, with numerous reviews praising their responsiveness, effective communication throughout the moving process, and the professionalism and helpfulness of team members like William, while only a few reviews noted negative experiences.
Recent Reviews Mention...
“great about communicating before and during the move”
“Excellent communication”
“kept us informed of their travel”
5. Stick to Prices
Nationwide Average: 5.99/10
Capital Moving & Storage consistently meets or exceeds customer expectations by offering fair, accurate, and surprise-free pricing.
Recent Reviews Mention...
“Fair pricing, no surprises”
“quoted the move almost to the dollar”
“The estimate was spot on”
6. Speed
Nationwide Average: 8.58/10
Capital Moving & Storage has overwhelmingly positive feedback, consistently described as efficient, quick, and professional, with only a rare mention of lacking urgency.
Recent Reviews Mention...
“finished an hour early”
“Incredibly efficient”
“fast clean and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Capital Moving & Storage consistently exemplifies exceptional politeness, professionalism, and a warm attitude, making clients feel highly valued and respected across numerous glowing testimonials.
Recent Reviews Mention...
“All were friendly”
“were pleasant, polite, and friendly”
“crew was very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Capital Moving & Storage overwhelmingly generates positive feedback, with virtually all reviewers expressing a strong intent to rehire, recommend, and praise the company for their exceptional moving services and satisfactory experiences.
Recent Reviews Mention...
“couldn't have asked for an easier experience”
“would hire again”
“Would absolutely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Capital Moving & Storage consistently receives high praise for their team's efficiency, courteousness, and thorough professionalism, with only a couple of minor criticisms not overshadowing the overwhelmingly positive feedback on their professional conduct and customer service.
Recent Reviews Mention...
“professional service from David, Jeremy, and James”
“Sam was an experienced professional”
“crew made every effort to be efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Capital Moving & Storage demonstrates a mixed commitment, showcasing instances of going above and beyond to rectify issues, though also reflecting some significant shortcomings in adequately addressing and compensating for damages.
Recent Reviews Mention...
“went above and beyond our expectations”
“gave us only $300 for damages”
“Matt worked late to ensure everything was done”
11. Precision & Care
Nationwide Average: 8.01/10
Capital Moving & Storage consistently demonstrates exceptional attention to detail and care, as reflected by numerous clients commending their careful approach to moving boxes, furniture, and personal belongings, ensuring everything is protected, with minimal instances of mishandling reported.
Recent Reviews Mention...
“Took care of boxes and furniture, protected doors and floor”
“everything made it in great shape”
“Not a single item was damaged”
Customer Insights
Local Move Duration: 5.5 hours from 6 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
David, Jeremy, James | professional, punctual, and efficient |
Sam, John, James | Wonderful job on our move |
Sam, David F., Tylor | commendable job |
Sam, James H, Taylor | These guys were by far the best, friendly, and efficient |
Sam, David G, Tino, Tylor | went beyond the call of duty |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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