For nearly a decade, Crabtree Family Moving has provided the Greater Triangle region with a range of storage and moving services. A family-owned company, Crabtree offers residential and business clients local, national, and international moving, as well as the option for packing and white-glove services. Crabtree also provides logistics services, including supply chain management, warehousing and distribution, custom and specialty crating, contract services, and trade show and exhibit setup. Those looking for moving services in Raleigh, NC, may find this information helpful. Crabtree has won a number of awards and recognitions, including runner-up as WRAL's 2019 "Best Moving Company" and one of three finalists for Indy Week's 2018 "Best Moving Company in the Triangle."
Crabtree Family Moving
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About Crabtree Family Moving
Additional Cities Served: Greensboro, Durham, Cary, Chapel Hill, Apex, BurlingtonShow More >
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Moving Services
- Local and long distance moves
- Residential services
- Business moving
- Storage
- Packing services
- Large move planning and consulting
- Box supplies and materials
- Short and long term storage
- Loading and unloading service
- Large item/appliance delivery
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Crabtree Family Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Crabtree Family Moving is highly praised for its professionalism, efficiency, and exceptional moving experience, despite a few reports of damage and disappointment.
Recent Reviews Mention...
“the furniture, damaged items, and missing boxes”
“experience was amazing”
“trustworthy, communicative, timely, organized, efficient, and kind”
2. Punctuality
Nationwide Average: 8.07/10
Crabtree Family Moving consistently demonstrates a strong commitment to being on time or early, with nearly all reviews praising their timely arrivals and prompt service.
Recent Reviews Mention...
“timely”
“they were on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Crabtree Family Moving generally offers competitive and reasonable pricing, with many reviewers noting the company's value and cost-efficiency, despite a few opinions on it being expensive.
Recent Reviews Mention...
“gave the best quote out of three companies”
“reasonably priced”
“prices are reasonable”
4. Communication
Nationwide Average: 7.53/10
Crabtree Family Moving overwhelmingly receives high praise for their responsiveness, thoroughness, and courteousness, although there are a few mentions of dissatisfaction regarding handling of issues and damages.
Recent Reviews Mention...
“acted as if we had never done business”
“Everything went smoothly from estimate, to booking, to move”
“difficulties settling damages ”
5. Stick to Prices
Nationwide Average: 5.99/10
Crabtree Family Moving overwhelmingly demonstrates a consistent ability to deliver pricing accuracy, often charging less than initially quoted, despite a couple of instances where issues arose.
Recent Reviews Mention...
“did not agree to pay full damages”
“extended the delivery date for our planning”
“relocation costs were exact as estimated”
6. Speed
Nationwide Average: 8.58/10
Crabtree Family Moving is overwhelmingly praised for their efficient, quick, and careful handling of moves, often completing tasks faster than expected, with only a rare mention of a rushed and incomplete move.
Recent Reviews Mention...
“Fast and efficient”
“quick AND careful”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Crabtree Family Moving consistently demonstrates professionalism, kindness, and respect in their interactions, with overwhelmingly positive reactions for their courteous and friendly demeanor, despite a few negative experiences.
Recent Reviews Mention...
“The movers were very friendly”
“courteous staff”
“extremely professional, introducing themselves”
8. Will Hire Again
Nationwide Average: 8.18/10
Crabtree Family Moving overwhelmingly receives praise and strong recommendations for future hires, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“very disappointed with the outcome of this move”
“would hire again”
“would definitely commend the team”
9. Professionalism
Nationwide Average: 8.31/10
Crabtree Family Moving overwhelmingly receives praise for their professional, courteous, and hard-working team, despite a few isolated complaints regarding care and conduct.
Recent Reviews Mention...
“did not take care of our household possessions”
“very professional and funny”
“Extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Crabtree Family Moving demonstrates a stark division in customer experiences, with numerous reports of unresponsiveness and refusal to address issues, contrasted by instances where the company notably went above and beyond to resolve concerns satisfactorily.
Recent Reviews Mention...
“sent us forms and nothing was done with them”
“did not want to have a claim on their insurance”
“no response to issues reported”
11. Precision & Care
Nationwide Average: 8.01/10
Crabtree Family Moving overwhelmingly receives high praise for their attentiveness and careful handling of possessions, despite a few instances of damage or dissatisfaction.
Recent Reviews Mention...
“furniture was broken and items damaged”
“many items damaged”
“Very gentle with all items big and small”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Wilbert, Marcus, Aaron, Jaylen, Andre, Shaun, Lance, Alex, Cam | all praised for a wonderful experience |
| Grayson, Michael | Major props to Grayson and Michael |
| Aaron, Jaylen, Tyquon | very helpful and polite |
| Cameron, Ishaun, Asantae | provided outstanding service |
| Marcus, Jalen, Tariq | handled our furniture with grace and professional detail |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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