E.E. Ward Moving & Storage Co. is a renowned moving company based in Raleigh, North Carolina. With a rich history dating back to its inception in 1881, the company has been providing top-notch moving and storage services for well over a century. E.E. Ward Moving & Storage Co. prides itself on being a family-owned and operated business that offers its services in the local Raleigh metro area as well as across the United States. The company's offerings include residential and corporate moves, employee relocations, storage solutions, and logistic services. What sets E.E. Ward apart from its competitors is its commitment to personalized services, attention to detail, and extensive experience in the Raleigh, NC moving industry.
E.E. Ward Moving & Storage Co.
Good
based on 220+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About E.E. Ward Moving & Storage Co.
Additional Cities Served: Durham, Wake Forest, Fuquay-Varina, Morrisville, Wendell, ZebulonShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Lastminute moving
- Furniture moving
- Hourly moving
- Packing services
- Storage services
Awards
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Summarized Review of E.E. Ward Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.11/10
Nationwide Average: 8.44/10
E.E. Ward Moving & Storage Co. is highly praised for their excellent moving services, professionalism, and exceptional customer support, despite a few reports of negative experiences.
Recent Reviews Mention...
“recommend EE Ward and would hire again”
“my experience with EE Ward has been very positive”
“had a great experience”
2. Punctuality
9.31/10
Nationwide Average: 8.07/10
E.E. Ward Moving & Storage Co. consistently receives praise for their on-time arrivals, prompt service, and the diligent effort to keep clients updated, showcasing their commitment to timely and efficient operations.
Recent Reviews Mention...
“arrived on time”
“the crew was not only prompt”
“The movers showed up on time”
3. Communication
8.9/10
Nationwide Average: 7.53/10
E.E. Ward Moving & Storage Co. is consistently praised for their proactive, effective, and courteous communication, with special commendation for keeping clients well-informed and responsive to needs throughout the moving process, despite a few mentions of unresponsiveness.
Recent Reviews Mention...
“proactive communication”
“kept us informed throughout the process”
“agents were kind and timely in communication”
4. Stick to Prices
4.28/10
Nationwide Average: 5.99/10
E.E. Ward Moving & Storage Co. has a mixed reputation, with some customers highlighting their flexibility and comfort provided during the decision process, while others criticize their lack of transparency and refusal to adhere to agreed contract terms.
Recent Reviews Mention...
“they did not disclose the change in movers”
“refused to follow the agreed upon contract terms”
“accommodated changes up to the last minute”
5. Speed
9.21/10
Nationwide Average: 8.58/10
E.E. Ward Moving & Storage Co. is consistently praised for their quick, efficient service, including their ability to pack, load, and move belongings in a timely manner without taking breaks, surprising customers with their speed and delivering before expected times.
Recent Reviews Mention...
“move everything in a timely manner”
“they were fast”
“unloaded quickly so I could start unpacking”
6. Friendliness
9.27/10
Nationwide Average: 8.91/10
E.E. Ward Moving & Storage Co. overwhelmingly receives praise for its courteous, respectful, and professional team, despite a single mention of unprofessional language, indicating a highly positive sentiment overall.
Recent Reviews Mention...
“they are friendly”
“courteous and respectful movers”
“crew was courteous”
7. Will Hire Again
8.8/10
Nationwide Average: 8.18/10
E.E. Ward Moving & Storage Co. is overwhelmingly recommended by past clients for future relocations, with most expressing a strong desire to utilize their services again, except for a very few who faced issues and would reconsider.
Recent Reviews Mention...
“would hire again”
“would use them again”
“will undoubtedly turn to them for future moves”
8. Professionalism
8.95/10
Nationwide Average: 8.31/10
E.E. Ward Moving & Storage Co. is overwhelmingly praised for the team's professionalism, expertise, and attention to detail, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“professionalism and expertise of the team”
“organized and professional crew”
“blown away by their professionalism”
9. Conflict Handling
4.16/10
Nationwide Average: 4.07/10
E.E. Ward Moving & Storage Co. receives mixed feedback, with some customers praising their quick issue resolution while others criticize their failure to take responsibility and address significant errors, including property damage and customer concerns.
Recent Reviews Mention...
“they failed to take responsibility for the errors”
“refused to address property damage and contract issues”
“issues were quickly handled without any hassle”
10. Precision & Care
8.69/10
Nationwide Average: 8.01/10
E.E. Ward Moving & Storage Co. overwhelmingly receives high praise for their meticulous and careful handling of customers' belongings, though there are a few instances of dissatisfaction due to damage.
Recent Reviews Mention...
“the movers were careful with all my items”
“handled our belongings with the utmost care”
“there was damage to my furniture and apartment”
Great Crew Members
| Bethany | checked in numerous times, ensured everything was going smoothly |
| Joe, Geraldo, Adriana | provided top-notch service and work ethic |
| Kevin | very professional and took great care of our stuff |
| Joe C,Brian | Personal contacts were very nice |
| Billie | awesome consultant and easy to chat with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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