Excel Moving & Storage Inc is a North Carolina-based moving company with offices in Raleigh, NC and Greensboro. Established in 1997, the company provides residential, commercial, corporate, and international moving services. As an agent of Allied Van Lines, Excel Moving and Storage has been recognized twice as the Allied Van Lines Agent of the Year. They offer a wide range of services, including local and long-distance moves, storage facilities, corporate relocations, and specialty moving services. The company is committed to social responsibility, participating in community initiatives like the Special Olympics and Move for Hunger. Excel Moving & Storage is also the first moving company in North Carolina to become GreenPlus Certified.
Excel Moving & Storage Inc
based on 1218+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Excel Moving & Storage Inc
Additional Cities Served: Greensboro, Durham, Apex, Burlington, Rocky Mount, Wake ForestShow More >
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Storage Services
- Local Moving
- LongDistance Moving
- Furniture Moving
- Corporate Relocation Services
- Specialty Moving
- DeClutter Program
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Excel Moving & Storage Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.35/10
Nationwide Average: 8.44/10
Excel Moving & Storage Inc receives mixed reviews, with high praise for professionalism, packing, and service from many customers, countered by serious complaints about service failures, damages, and customer relations from others.
Recent Reviews Mention...
“amazing service from start to finish”
“great work by movers”
“great work by movers”
2. Punctuality
8.31/10
Nationwide Average: 8.07/10
Excel Moving & Storage Inc displays a mixed performance with instances of timely service counterbalanced by significant delays and scheduling errors.
Recent Reviews Mention...
“showed up right on time”
“they were prompt”
“showed up on time”
3. Affordability
6.27/10
Nationwide Average: 7.69/10
Excel Moving & Storage Inc seems to have a generally negative perception, with numerous complaints about high and unpredictable costs, although a few customers found their pricing fair and within budget.
Recent Reviews Mention...
“great pricing on the move”
“extremely expensive due to double the original estimate”
“out of $8000 moving fee and replacing broken items ”
4. Communication
7.17/10
Nationwide Average: 7.53/10
Excel Moving & Storage Inc has displayed a vastly inconsistent performance, with some customers praising their thorough and clear communication throughout the moving process, while a significant number of others have experienced unresponsiveness, poor customer service, and a lack of follow-up after payments were made.
Recent Reviews Mention...
“provided great customer service”
“clear communication initially but had a miscommunication later”
“overall customer service was good”
5. Stick to Prices
4.88/10
Nationwide Average: 5.99/10
Excel Moving & Storage Inc often fails to adhere to their initial quotes, leading to significant dissatisfaction among customers.
Recent Reviews Mention...
“to charge me more for packing which I already told coordinator”
“did not stick to quoted prices, doubled the cost unexpectedly”
“Did not stick to quoted prices or promises”
6. Speed
9.3/10
Nationwide Average: 8.58/10
Excel Moving & Storage Inc is generally praised for their quick and efficient service, although there are a few complaints regarding delays and late finishes.
Recent Reviews Mention...
“they were so quick”
“packed up my house in 4 hours”
“efficient during pick-up and delivery”
7. Friendliness
9.19/10
Nationwide Average: 8.91/10
Excel Moving & Storage Inc generally provides exceptional service with numerous reports of respectful, kind, and helpful staff, though there are a few instances of rude behavior and one serious complaint of threatening conduct.
Recent Reviews Mention...
“all were so friendly”
“they are kind”
“the teams were extremely professional, helpful, and respectful”
8. Will Hire Again
7.96/10
Nationwide Average: 8.18/10
Excel Moving & Storage Inc receives mixed feedback, with a notable divide between customers who express high satisfaction and loyalty and those who have had negative experiences that deter them from using the company's services again.
Recent Reviews Mention...
“really appreciate the seamless service”
“Bad moving company”
“would hire again”
9. Professionalism
8.24/10
Nationwide Average: 8.31/10
Excel Moving & Storage Inc experiences mixed reviews with notable commendations for efficiency and professionalism on one side, and significant criticism for perceived unprofessionalism and rudeness on the other.
Recent Reviews Mention...
“they are professional”
“teams were extremely professional, helpful, and respectful”
“were efficient and professional”
10. Conflict Handling
3.4/10
Nationwide Average: 4.07/10
Excel Moving & Storage Inc shows a predominantly negative response to customer grievances, with a few exceptions where they were quick to admit mistakes and rectify them.
Recent Reviews Mention...
“did not make an effort to right the wrong”
“did not rectify the situation with the additional charges”
“Company acted quickly to resolve a misunderstanding”
11. Precision & Care
7.7/10
Nationwide Average: 8.01/10
Excel Moving & Storage Inc shows a mixed performance with numerous customers praising their careful and meticulous approach, while a significant proportion report severe incidents of damage and negligence.
Recent Reviews Mention...
“took great care of all our belongings”
“care for my things”
“very careful with items”
Customer Insights
Cost: $ 12390.00 from 3 reviews
Interstate Move Duration: 4 days from 12 reviews
Great Crew Members
| Matt,Sydney,Lynnwood | Matt and Sydney coordinated well, Lynnwood checked in |
| Anthony, Tim, Dominic | kind and professional, did a great job |
| Miguel | Miguel provided great customer service and care |
| Miguel,Q | showed up right on time, were efficient, professional and courteous |
| Q,Dawayne,Juan,Martin,Jorge | the teams were extremely professional, helpful, and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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