John's Moving & Storage is a locally-owned moving company based in Raleigh, North Carolina. They provide high-quality local and long-distance moving services for both residential and commercial clients. Their range of services includes packing and unpacking, secure storage solutions, last mile/white glove delivery, and disaster content removal and storage. The company takes a customer-first approach, employing a team of highly qualified professionals who treat customers' belongings with care to ensure a smooth and hassle-free moving experience. As a full-service moving company, they offer a variety of packing supplies and boxes, or can even pack for customers if required.
John's Moving & Storage
Good
based on 642+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About John's Moving & Storage
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Wake Forest, Holly SpringsShow More >
Moving Services
- Local Moving Services
- Longdistance Moving Services
- Residential Moving Services
- Commercial Moving Services
- Packing / Unpacking Services
- Secure Storage Solutions
- Last Mile / White Glove Delivery Services
- Disaster Content Removal & Storage
North Carolina Moving License
active
Last Checked: 03/10/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of John's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.62/10
Nationwide Average: 8.44/10
John's Moving & Storage generally provides highly professional and satisfactory service, though there are a few significant complaints regarding overcharges and damage to belongings.
Recent Reviews Mention...
“great work by movers”
“hard workers and got the job done efficiently”
“Best moving company I have ever worked with”
2. Punctuality
8.72/10
Nationwide Average: 8.07/10
John's Moving & Storage largely receives high praise for their timeliness, despite a few instances of delays.
Recent Reviews Mention...
“were prompt”
“arrived late”
“communicated when they would arrive and were on time”
3. Affordability
8.42/10
Nationwide Average: 7.69/10
John's Moving & Storage is highly praised for its competitive pricing and fairness, although there was an isolated incident where a customer was charged for the company's mistake.
Recent Reviews Mention...
“Price was good”
“worth every penny”
“cost came in under quoted”
4. Communication
8.54/10
Nationwide Average: 7.53/10
John's Moving & Storage demonstrates a mix of experiences, with instances of poor follow-up and unclear details alongside commendations for quick responses and overall smooth interactions with their staff.
Recent Reviews Mention...
“unprofessional response from Jill”
“Movers were very open to feedback”
“Outstanding customer service from office to field”
5. Stick to Prices
6.98/10
Nationwide Average: 5.99/10
John's Moving & Storage frequently fails to honor original quotes, often significantly overcharging, despite a few instances of no pricing surprises or lower-than-estimated costs.
Recent Reviews Mention...
“finished under estimate, saving me $200”
“refunded us the difference”
“cost was lower than quoted”
6. Speed
8.59/10
Nationwide Average: 8.58/10
John's Moving & Storage is generally regarded as very quick and efficient, with most customers praising their fast and professional service, though there was an isolated complaint about a move taking too long.
Recent Reviews Mention...
“finished under estimate”
“moved efficiently”
“worked proficiently and quickly”
7. Friendliness
9.25/10
Nationwide Average: 8.91/10
John's Moving & Storage consistently receives praise for their courteous and professional demeanor, though there is a mention of friendliness not compensating for inexperience.
Recent Reviews Mention...
“Jill's unprofessional interaction”
“The movers were super nice”
“professional, kind, nice, and personable”
8. Will Hire Again
8.38/10
Nationwide Average: 8.18/10
John's Moving & Storage has received predominantly positive feedback, with many customers expressing high satisfaction and a strong intention to use their services again, despite a few negative experiences.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“would not contact due to poor service”
“would use them again if needed”
9. Professionalism
8.5/10
Nationwide Average: 8.31/10
John's Moving & Storage generally receives high praise for their professionalism, though there are notable instances of unprofessional behavior and dissatisfaction.
Recent Reviews Mention...
“took an immense amount of pride in their work”
“Jill was unprofessional”
“very methodical in packing”
10. Conflict Handling
3.53/10
Nationwide Average: 4.07/10
John's Moving & Storage mostly struggles with effectively addressing customer complaints and processing claims, with a notable exception of taking minor precautions to prevent damage.
Recent Reviews Mention...
“no compassion for irreplaceable items”
“owner called to apologize and address issues”
“handled issue quickly and cheerfully”
11. Precision & Care
8.39/10
Nationwide Average: 8.01/10
John's Moving & Storage overwhelmingly receives high praise for their meticulous and thoughtful approach to protecting clients' belongings, though there have been a couple of significant complaints about mishandling.
Recent Reviews Mention...
“not a scratch on my furniture”
“Nothing damaged”
“zero damage to items”
Great Crew Members
| Stan, Shawn | clearly had a boatload of experience and took pride in their work |
| Stan, Jill | Stan was part of team doing phenomenal job, Jill was very flexible and accommodating |
| John,Magan | John and Magan were very helpful and hardworking |
| John | My clients love John's Moving |
| Ryan, Stan, Jameson | great job done |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact John's Moving & Storage
2315-101 Laurelbrook St, Raleigh, NC, 27604
(919) 255-1330
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