Sure-Safe Moving & Storage is a full-service moving company based in Sherrills Ford, North Carolina. Serving residents and businesses throughout Denver, Sherrills Ford, Mooresville, Davidson, Cornelius, Huntersville, and surrounding areas, they provide a range of services, including climate control units, standard units, vehicle/boat parking, and covered RV storage. The company prides itself on exceptional customer service, great rates, security, and convenience. Their state-of-the-art facility features 24/7 video surveillance, keypad gate entry, perimeter fencing, truck rentals, elevator access, 24-hour access, and more to ensure a safe and secure storage experience.
Sure-Safe Moving & Storage
About Sure-Safe Moving & Storage
Additional Cities Served: Mooresville, Cornelius, Statesville, Morganton, Davidson, LincolntonShow More >
Moving Services
- Local and long distance moving services
- Affordable UHAUL truck and trailer rentals
- Dollies and handcarts for easy moving
- Driveup access for convenient loading and unloading
- Easy online rental and bill pay
- Climate control units for sensitive items
- Standard storage units
- Vehicle/boat parking
- Covered RV storage
- 24hour digital video surveillance
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Summarized Review of Sure-Safe Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sure-Safe Moving & Storage has mixed reviews ranging from severe dissatisfaction due to poor quality and damage, to high praise for their best-ever moves and great work by movers.
Recent Reviews Mention...
“great work by movers”
“Ray and his facility made moving almost enjoyable”
“great and easy experience”
2. Punctuality
Nationwide Average: 8.07/10
Sure-Safe Moving & Storage consistently disappoints customers by showing up significantly late to appointments.
Recent Reviews Mention...
“Were prompt in their timing”
“showed up 2 hours late”
“on time despite weather challenges”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cannot beat the price”
“great prices”
“Price is good and very affordable”
4. Communication
Nationwide Average: 7.53/10
Sure-Safe Moving & Storage generally provides a disappointing experience with unprofessionalism, a lack of responsiveness, and an attitude of indifference overshadowing the rare cases of satisfactory service.
Recent Reviews Mention...
“communication has been easy”
“Ray is always very friendly and easy to work with”
“Ray was helpful, accommodating, and kind”
5. Stick to Prices
Nationwide Average: 5.99/10
Sure-Safe Moving & Storage has garnered negative feedback for dishonesty regarding what was available.
Recent Reviews Mention...
“outright lied about available unit”
“Exactly what Steve said the price would be”
“dishonestly about what was available”
6. Speed
Nationwide Average: 8.58/10
Sure-Safe Moving & Storage significantly lacks efficiency, with tasks taking excessively long to complete.
Recent Reviews Mention...
“Move was very quick”
“fast service”
“delivered items quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Sure-Safe Moving & Storage has mixed reviews with complaints about management being rude and confrontational, alongside praises for employees being helpful, super-friendly, and sweet.
Recent Reviews Mention...
“they are friendly and helpful”
“Kelly is always very helpful and nice”
“staff were top notch”
8. Will Hire Again
Nationwide Average: 8.18/10
Sure-Safe Moving & Storage appears to have largely negative feedback, with the majority of customers expressing a reluctance to use their services in the future, notwithstanding a couple of highly positive outliers.
Recent Reviews Mention...
“would recommend them to any and every body”
“great to work with”
“recommend SureSafe and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Sure-Safe Moving & Storage has received mixed reviews highlighting a general lack of training and poor attitudes from some, although others commend the conduct and professionalism of certain team members.
Recent Reviews Mention...
“staff were top notch”
“attendant conducted themselves well”
“Ray conducts himself like he's there to serve”
10. Conflict Handling
Nationwide Average: 4.07/10
Sure-Safe Moving & Storage demonstrates a consistent lack of effort to apologize, address concerns, or acknowledge issues, showing indifference even when presented with evidence.
Recent Reviews Mention...
“no apology or attempt to rectify the issues”
“did not attempt to resolve key issue effectively”
“did not show willingness to address concerns”
11. Precision & Care
Nationwide Average: 8.01/10
Sure-Safe Moving & Storage has mixed reviews, with instances of significant damage to property and denial of damage, alongside a report of diligent and safe moving.
Recent Reviews Mention...
“Items were delivered without damage”
“losely tossed our belongings causing damage”
“damaged my wood floors and broke door frame”
Great Crew Members
Kelly | Kelly is amazing and very helpful |
Kelly | Kelly is very friendly and easy to work with |
Kelly, Jamie | Kelly and Jamie have been extremely helpful |
Ray | Ray is always very friendly and easy to work with |
Ray | provided great service, very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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