Sure-Safe Moving & Storage

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Sure-Safe Moving & Storage
MoversChevron RightNorth CarolinaChevron RightHuntersvilleChevron RightSure-Safe Moving & Storage
based on 329+ data points
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About Sure-Safe Moving & Storage

Sure-Safe Moving & Storage is a full-service moving company based in Sherrills Ford, North Carolina. Serving residents and businesses throughout Denver, Sherrills Ford, Mooresville, Davidson, Cornelius, Huntersville, and surrounding areas, they provide a range of services, including climate control units, standard units, vehicle/boat parking, and covered RV storage. The company prides itself on exceptional customer service, great rates, security, and convenience. Their state-of-the-art facility features 24/7 video surveillance, keypad gate entry, perimeter fencing, truck rentals, elevator access, 24-hour access, and more to ensure a safe and secure storage experience.

Moving Services

  • Local and long distance moving services
  • Affordable UHAUL truck and trailer rentals
  • Dollies and handcarts for easy moving
  • Driveup access for convenient loading and unloading
  • Easy online rental and bill pay
  • Climate control units for sensitive items
  • Standard storage units
  • Vehicle/boat parking
  • Covered RV storage
  • 24hour digital video surveillance

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Summarized Review of Sure-Safe Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.74/10

Nationwide Average: 8.44/10

Comment Dots

Sure-Safe Moving & Storage has mixed reviews ranging from severe dissatisfaction due to poor quality and damage, to high praise for their best-ever moves and great work by movers.

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Recent Reviews Mention...

great work by movers

Ray and his facility made moving almost enjoyable

great and easy experience

2. Punctuality

7.45/10

Nationwide Average: 8.07/10

Comment Dots

Sure-Safe Moving & Storage consistently disappoints customers by showing up significantly late to appointments.

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Recent Reviews Mention...

Were prompt in their timing

showed up 2 hours late

on time despite weather challenges

3. Affordability

8.9/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cannot beat the price

great prices

Price is good and very affordable

4. Communication

7.4/10

Nationwide Average: 7.53/10

Comment Dots

Sure-Safe Moving & Storage generally provides a disappointing experience with unprofessionalism, a lack of responsiveness, and an attitude of indifference overshadowing the rare cases of satisfactory service.

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Recent Reviews Mention...

communication has been easy

Ray is always very friendly and easy to work with

Ray was helpful, accommodating, and kind

5. Stick to Prices

3.83/10

Nationwide Average: 5.99/10

Comment Dots

Sure-Safe Moving & Storage has garnered negative feedback for dishonesty regarding what was available.

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Recent Reviews Mention...

outright lied about available unit

Exactly what Steve said the price would be

dishonestly about what was available

6. Speed

8.79/10

Nationwide Average: 8.58/10

Comment Dots

Sure-Safe Moving & Storage significantly lacks efficiency, with tasks taking excessively long to complete.

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Recent Reviews Mention...

Move was very quick

fast service

delivered items quickly and efficiently

7. Friendliness

9.27/10

Nationwide Average: 8.91/10

Comment Dots

Sure-Safe Moving & Storage has mixed reviews with complaints about management being rude and confrontational, alongside praises for employees being helpful, super-friendly, and sweet.

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Recent Reviews Mention...

they are friendly and helpful

Kelly is always very helpful and nice

staff were top notch

8. Will Hire Again

8.29/10

Nationwide Average: 8.18/10

Comment Dots

Sure-Safe Moving & Storage appears to have largely negative feedback, with the majority of customers expressing a reluctance to use their services in the future, notwithstanding a couple of highly positive outliers.

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Recent Reviews Mention...

would recommend them to any and every body

great to work with

recommend SureSafe and would hire again

9. Professionalism

8.7/10

Nationwide Average: 8.31/10

Comment Dots

Sure-Safe Moving & Storage has received mixed reviews highlighting a general lack of training and poor attitudes from some, although others commend the conduct and professionalism of certain team members.

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Recent Reviews Mention...

staff were top notch

attendant conducted themselves well

Ray conducts himself like he's there to serve

10. Conflict Handling

1.77/10

Nationwide Average: 4.07/10

Comment Dots

Sure-Safe Moving & Storage demonstrates a consistent lack of effort to apologize, address concerns, or acknowledge issues, showing indifference even when presented with evidence.

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Recent Reviews Mention...

no apology or attempt to rectify the issues

did not attempt to resolve key issue effectively

did not show willingness to address concerns

11. Precision & Care

8.06/10

Nationwide Average: 8.01/10

Comment Dots

Sure-Safe Moving & Storage has mixed reviews, with instances of significant damage to property and denial of damage, alongside a report of diligent and safe moving.

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Recent Reviews Mention...

Items were delivered without damage

losely tossed our belongings causing damage

damaged my wood floors and broke door frame

Great Crew Members icon

Great Crew Members

KellyKelly is amazing and very helpful
KellyKelly is very friendly and easy to work with
Kelly, JamieKelly and Jamie have been extremely helpful
RayRay is always very friendly and easy to work with
Rayprovided great service, very helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Sure-Safe Moving & Storage

Location
7872 NC-150, Terrell, NC, 28682
Phone
(828) 478-1303
Link
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