Sam A. Byers & Sons is a residential and commercial moving company in Troutman, NC. Family-owned and operated since 1935, it has always kept doing things the same way – giving each client personalized service and making them feel like they were the company’s only customer. Sam A. Byers & Sons is licensed, insured, and bonded, so you never have to worry about the safety of your belongings. If you are relocating and are in need of moving experts, consider looking into the Concord, NC movers for your options. The company is also a member of the Better Business Bureau, the American Moving and Storage Association, and the North Carolina Moving Association. It is recognized in the moving industry as a trustworthy organization with a solid reputation. Sam A. Byers & Sons also has a fully equipped warehouse offering safe, clean, containerized storage solutions for your short and long-term needs. Boxes and packing materials are sold onsite.
Sam A. Byers & Sons
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Sam A. Byers & Sons
Additional Cities Served: Mooresville, Salisbury, Statesville, Morganton, Harrisburg, DavidsonShow More >
Moving Services
- Residential and Commercial Moving
- Packing
- Safe Clean Storage
- Containerized Storage
- Transport Cars
- Boxes and Packing Materials Sold
- Corporate Relocation
- Assembly and Disassembly
- Loading and Unloading of Trucks
- Packing and Unpacking Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sam A. Byers & Sons
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sam A. Byers & Sons is highly regarded for their professionalism, reliability, and exceptional service, with an overwhelming majority of clients reporting positive experiences, despite a few criticisms concerning cost and specific service issues.
Recent Reviews Mention...
“Very professional and reliable moving service”
“Byers Moving is truly the BEST in the business”
“extremely happy with their service”
2. Punctuality
Nationwide Average: 8.07/10
Sam A. Byers & Sons is highly commended for their consistent timeliness, save for an isolated incident of slight delay.
Recent Reviews Mention...
“crew showed up a little late”
“on time and showed up early”
“They were punctual”
3. Affordability
Nationwide Average: 7.69/10
Sam A. Byers & Sons generally offers favorable pricing, perceived by many customers as reasonable and competitive, despite a few reports of unexpectedly high charges.
Recent Reviews Mention...
“Price was comparable to others”
“no better price than Byers”
“best pricing around”
4. Communication
Nationwide Average: 7.53/10
Sam A. Byers & Sons exhibits a mix of highly praised customer interactions and significant issues with responsiveness and clarity, leading to varied experiences.
Recent Reviews Mention...
“arguments between the crew slowed down the move”
“answered all my questions up front”
“kind, respectful and professional interaction”
5. Stick to Prices
Nationwide Average: 5.99/10
Sam A. Byers & Sons overwhelmingly tends to charge significantly more than their initial estimates, despite a rare occurrence of adhering to their original quote.
Recent Reviews Mention...
“did exactly what they said”
“price quoted more than doubled”
“the price was more than triple the estimated cost”
6. Speed
Nationwide Average: 8.58/10
Sam A. Byers & Sons overwhelmingly receives praise for their quick and efficient service, despite isolated incidents of delays.
Recent Reviews Mention...
“arguments slowed down the move, requiring two days”
“quick and efficient”
“big team to get the job done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Sam A. Byers & Sons overwhelmingly impresses as highly polite, considerate, and approachable, with isolated complaints of inconsideration being the rare exception in a sea of positive sentiments about their sociable and professional demeanor.
Recent Reviews Mention...
“made themselves at home without permission and left a mess”
“nice folk”
“polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Sam A. Byers & Sons is overwhelmingly recommended by most customers, showcasing strong loyalty and satisfaction, despite a few instances of dissatisfaction and negative experiences.
Recent Reviews Mention...
“Highly recommend for local or long distance”
“would HIGHLY recommend them”
“would use their service again”
9. Professionalism
Nationwide Average: 8.31/10
Sam A. Byers & Sons overwhelmingly receives praise for their professional teamwork and attitude, though there are rare critiques regarding unprofessional responses and the need for additional training.
Recent Reviews Mention...
“Professional teamwork noted”
“extremely professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Sam A. Byers & Sons has shown a polarized reputation, with some consumers praising their efforts to go above and beyond in addressing issues, while others criticize them for their lack of action and failure to resolve problems effectively.
Recent Reviews Mention...
“went above and beyond to help”
“went above and beyond what I hired them to do”
“my wife had a problem”
11. Precision & Care
Nationwide Average: 8.01/10
Sam A. Byers & Sons is overwhelmingly appreciated for their meticulous and professional approach, despite a few instances of damage and dissatisfaction reported.
Recent Reviews Mention...
“Carefully wrapped and padded furniture”
“extremely professional and careful”
“extremely careful with your furniture”
Great Crew Members
| Paxton, Abby | Paxton led a great team, Abby helped with furniture placement |
| Paxton | Paxton and his team did a great job |
| Paxton | Paxton and team did a top notch job |
| Paxton | Paxton and his crew did a wonderful job |
| Paxton | Paxton and his crew showed up for me and worked their magic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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