Carolina Premier Moving is a locally-owned professional moving company based in Charlotte, North Carolina, offering comprehensive moving and storage services in the surrounding areas. With over 15 years of experience in the industry, this family-operated business is committed to delivering a world-class client experience. Their services include local and long-distance moving, storage solutions, commercial/business moving, and delicate delivery logistics. The company prides itself on its personalized, family-friendly approach and aims to establish itself as an industry leader in Charlotte. Also, being geographically close, they are a name to consider among the movers in Concord, NC. Customers can expect a top-notch experience from start to finish with Carolina Premier Moving.
Carolina Premier Moving
About Carolina Premier Moving
Additional Cities Served: Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, MooresvilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Storage Solutions
- Commercial/Business Moving
- Delicate Delivery Logistics
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Summarized Review of Carolina Premier Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Carolina Premier Moving has received overwhelmingly positive feedback for their meticulous, efficient, and professional service, though there were a few significant complaints regarding damage to items and poor experiences.
Recent Reviews Mention...
“terrible on-site workers”
“very pleased with our experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Carolina Premier Moving predominantly demonstrates timely and prompt arrival for their engagements, despite a few reported instances of significant delays.
Recent Reviews Mention...
“showed up on time”
“crew was prompt”
“crew members arrived late on the second day.”
3. Affordability
Nationwide Average: 7.69/10
Carolina Premier Moving generally offers reasonable pricing, though there are concerns about the cost relative to the level of service provided.
Recent Reviews Mention...
“reasonable priced”
“Price was very reasonable”
“Very expensive for the level of service provided”
4. Communication
Nationwide Average: 7.53/10
Carolina Premier Moving generally receives high praise for responsiveness and professionalism, though there are notable instances of dissatisfaction regarding unreturned calls and lack of follow-through.
Recent Reviews Mention...
“as stated in communication”
“Chris was responsive”
“Chris was super responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Carolina Premier Moving demonstrates a mostly positive performance with accolades for honoring initial estimates and commitments, though is not without criticism regarding honesty in the resolution process and unfulfilled promises about financial adjustments.
Recent Reviews Mention...
“paid Chris based on his word after the move”
“scheduled move happened despite weather delays”
“initial quote/estimate was accurate”
6. Speed
Nationwide Average: 8.58/10
Carolina Premier Moving is highly praised for their efficiency and quick work, despite a few instances where more time was needed or the speed resulted in a rush job.
Recent Reviews Mention...
“ended within 3 hours”
“Efficient”
“needed another day to finish the move.”
7. Friendliness
Nationwide Average: 8.91/10
Carolina Premier Moving consistently receives high praise for their team's pleasant, polite, and respectful attitude towards customers, despite a few isolated complaints.
Recent Reviews Mention...
“the movers were so pleasant”
“they were polite”
“very friendly and very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Carolina Premier Moving generally receives high praise for their services with most customers expressing a strong intention to use their services again, highlighting recommendations and repeated hiring intentions, despite a small number of dissatisfied customers who would not hire them again.
Recent Reviews Mention...
“would not hire again”
“very pleased and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Carolina Premier Moving largely receives praise for their professional demeanor and hardworking attitude, although there are notable exceptions citing significant unprofessionalism and mismanagement issues.
Recent Reviews Mention...
“dope fiends working, unprofessional”
“Chris and crew conducted themselves professionally”
“team was very professional and hard working”
10. Conflict Handling
Nationwide Average: 4.07/10
Carolina Premier Moving generally shows a lack of responsiveness and initiative in resolving issues related to damages or complaints, with a single instance where they were reported to have worked graciously during an emergency.
Recent Reviews Mention...
“no resolution provided for the damaged TV”
“not responsive about repairing the TV”
“Chris stopped communicating for resolution”
11. Precision & Care
Nationwide Average: 8.01/10
Carolina Premier Moving generally receives high praise for their meticulous attention to wrapping and protecting furniture, though there are notable instances of damage and carelessness reported.
Recent Reviews Mention...
“items scratched and broken”
“moved quickly and carefully”
“very delicate with all our furniture”
Great Crew Members
Chris | Chris was nice, professional, responsive, and flexible |
Chris, Mike, Junior | Chris was very responsive, Mike and Junior efficient and careful |
Chris | Chris and his team did excellent work |
Chris, Dave, Mike | handled items carefully and were very professional and kind |
Chris | recommended by a friend and flexible scheduling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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