Carolina Premier Moving

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MoversChevron RightNorth CarolinaChevron RightCharlotteChevron RightCarolina Premier Moving
based on 335+ data points
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About Carolina Premier Moving

Carolina Premier Moving is a locally-owned professional moving company based in Charlotte, North Carolina, offering comprehensive moving and storage services in the surrounding areas. With over 15 years of experience in the industry, this family-operated business is committed to delivering a world-class client experience. Their services include local and long-distance moving, storage solutions, commercial/business moving, and delicate delivery logistics. The company prides itself on its personalized, family-friendly approach and aims to establish itself as an industry leader in Charlotte. Also, being geographically close, they are a name to consider among the movers in Concord, NC. Customers can expect a top-notch experience from start to finish with Carolina Premier Moving.

Moving Services

  • Local Moving
  • Long Distance Moving
  • Storage Solutions
  • Commercial/Business Moving
  • Delicate Delivery Logistics

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Summarized Review of Carolina Premier Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.61/10

Nationwide Average: 8.44/10

Comment Dots

Carolina Premier Moving has received overwhelmingly positive feedback for their meticulous, efficient, and professional service, though there were a few significant complaints regarding damage to items and poor experiences.

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Recent Reviews Mention...

terrible on-site workers

very pleased with our experience

great work by movers

2. Punctuality

7.22/10

Nationwide Average: 8.07/10

Comment Dots

Carolina Premier Moving predominantly demonstrates timely and prompt arrival for their engagements, despite a few reported instances of significant delays.

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Recent Reviews Mention...

showed up on time

crew was prompt

crew members arrived late on the second day.

3. Affordability

6.63/10

Nationwide Average: 7.69/10

Comment Dots

Carolina Premier Moving generally offers reasonable pricing, though there are concerns about the cost relative to the level of service provided.

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Recent Reviews Mention...

reasonable priced

Price was very reasonable

Very expensive for the level of service provided

4. Communication

6.47/10

Nationwide Average: 7.53/10

Comment Dots

Carolina Premier Moving generally receives high praise for responsiveness and professionalism, though there are notable instances of dissatisfaction regarding unreturned calls and lack of follow-through.

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Recent Reviews Mention...

as stated in communication

Chris was responsive

Chris was super responsive

5. Stick to Prices

6.28/10

Nationwide Average: 5.99/10

Comment Dots

Carolina Premier Moving demonstrates a mostly positive performance with accolades for honoring initial estimates and commitments, though is not without criticism regarding honesty in the resolution process and unfulfilled promises about financial adjustments.

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Recent Reviews Mention...

paid Chris based on his word after the move

scheduled move happened despite weather delays

initial quote/estimate was accurate

6. Speed

8.37/10

Nationwide Average: 8.58/10

Comment Dots

Carolina Premier Moving is highly praised for their efficiency and quick work, despite a few instances where more time was needed or the speed resulted in a rush job.

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Recent Reviews Mention...

ended within 3 hours

Efficient

needed another day to finish the move.

7. Friendliness

9.19/10

Nationwide Average: 8.91/10

Comment Dots

Carolina Premier Moving consistently receives high praise for their team's pleasant, polite, and respectful attitude towards customers, despite a few isolated complaints.

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Recent Reviews Mention...

the movers were so pleasant

they were polite

very friendly and very helpful

8. Will Hire Again

7.59/10

Nationwide Average: 8.18/10

Comment Dots

Carolina Premier Moving generally receives high praise for their services with most customers expressing a strong intention to use their services again, highlighting recommendations and repeated hiring intentions, despite a small number of dissatisfied customers who would not hire them again.

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Recent Reviews Mention...

would not hire again

very pleased and would hire again

recommend this company and would hire again

9. Professionalism

7.03/10

Nationwide Average: 8.31/10

Comment Dots

Carolina Premier Moving largely receives praise for their professional demeanor and hardworking attitude, although there are notable exceptions citing significant unprofessionalism and mismanagement issues.

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Recent Reviews Mention...

dope fiends working, unprofessional

Chris and crew conducted themselves professionally

team was very professional and hard working

10. Conflict Handling

2.12/10

Nationwide Average: 4.07/10

Comment Dots

Carolina Premier Moving generally shows a lack of responsiveness and initiative in resolving issues related to damages or complaints, with a single instance where they were reported to have worked graciously during an emergency.

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Recent Reviews Mention...

no resolution provided for the damaged TV

not responsive about repairing the TV

Chris stopped communicating for resolution

11. Precision & Care

7.14/10

Nationwide Average: 8.01/10

Comment Dots

Carolina Premier Moving generally receives high praise for their meticulous attention to wrapping and protecting furniture, though there are notable instances of damage and carelessness reported.

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Recent Reviews Mention...

items scratched and broken

moved quickly and carefully

very delicate with all our furniture

Great Crew Members icon

Great Crew Members

ChrisChris was nice, professional, responsive, and flexible
Chris, Mike, JuniorChris was very responsive, Mike and Junior efficient and careful
ChrisChris and his team did excellent work
Chris, Dave, Mikehandled items carefully and were very professional and kind
Chrisrecommended by a friend and flexible scheduling
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Carolina Premier Moving

Location
Waxhaw, NC, 28173
Phone
(980) 272-7388
Link
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