As a licensed moving company located in Wilmington, North Carolina, Coastal Carrier Moving & Storage Company has been helping families move from one home to another for over 30 years. Whether you need long-distance moving services or just need help with your next load of furniture, it has the expertise to handle it. Coastal Carrier Moving & Storage Company is a locally owned and operated mover that specializes in both residential and commercial moves across the Carolinas including the communities of Wilmington, Raleigh, Jacksonville, Roanoke Rapids, Rocky Mount, and Myrtle Beach. It takes care of everything for you, from packing up all of your treasured possessions, right down to unpacking them at the other end.
Coastal Carrier Moving & Storage Company
Ranked Top 10 Best Movers in Wilmington, NC
About Coastal Carrier Moving & Storage Company
Additional Cities Served: Jacksonville, New Bern, Leland, North Myrtle Beach, Morehead City, Oak IslandShow More >
Moving Services
- Residential Move
- Commercial Move
- Long Distance Move
- Local Move
- Furniture Moving
- Packing Services
- Storage Services
- Hourly Moving Services
- LastMinute Move
- Small Move
North Carolina Moving License
active
Last Checked: 03/10/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Coastal Carrier Moving & Storage Company?
Error. Please try again later.
Summarized Review of Coastal Carrier Moving & Storage Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coastal Carrier Moving & Storage Company is highly praised for its professional, efficient, and exceptional moving services, with numerous customers expressing complete satisfaction and strong recommendations, despite a few dissatisfied experiences.
Recent Reviews Mention...
“great work by movers”
“wouldn't give them a one star”
“recommend this company and would hire again”
2. Punctuality
Nationwide Average: 8.07/10
Coastal Carrier Moving & Storage Company generally receives high praise for their on-time arrivals and prompt service, although there are a few instances of rescheduling and delayed responses.
Recent Reviews Mention...
“arrived on time and notified us”
“team was on time”
“they were right on time”
3. Affordability
Nationwide Average: 7.69/10
Coastal Carrier Moving & Storage Company is generally perceived as providing reasonable, competitive, and often better-than-expected pricing for their services, although there have been isolated concerns about prices increasing from initial quotes.
Recent Reviews Mention...
“Price seemed fair”
“move price more than doubled from original quote”
“prices were fair all the way around”
4. Communication
Nationwide Average: 7.53/10
Coastal Carrier Moving & Storage Company generally receives high praise for exceptional, helpful, and responsive interactions, though a few customers reported issues with contact and follow-up.
Recent Reviews Mention...
“excellent communication throughout”
“JS was extremely helpful and supportive”
“Jason’s coordination was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Coastal Carrier Moving & Storage Company generally maintains reliability and accuracy in their estimates, with many customers reporting costs that matched or were less than quoted, and only a couple of instances where prices changed unexpectedly.
Recent Reviews Mention...
“change their price a dozen times”
“credited because the load was smaller than estimated”
“completed the work in less time than quoted”
6. Speed
Nationwide Average: 8.58/10
Coastal Carrier Moving & Storage Company consistently receives praise for their efficient, fast, and hardworking teams who frequently complete moves quicker than expected without sacrificing care or quality.
Recent Reviews Mention...
“wrapped and packed efficiently in less than 6 hours”
“teams worked efficiently and non-stop”
“worked fast”
7. Friendliness
Nationwide Average: 8.91/10
Coastal Carrier Moving & Storage Company generally receives accolades for their kind, polite, and professional staff, with an overwhelming number of customers reporting positive, pleasant experiences, though there is an isolated incident of an unpleasant interaction over the phone.
Recent Reviews Mention...
“guys were kind and polite”
“personable and pleasant”
“courteous, and friendly staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Coastal Carrier Moving & Storage Company receives overwhelming enthusiasm for future engagements, with a majority of customers expressing strong recommendations and a clear intention to use their services again, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“recommend them highly and would hire again”
“I stress to you DO NOT USE”
“would hire again without hesitation”
9. Professionalism
Nationwide Average: 8.31/10
Coastal Carrier Moving & Storage Company overwhelmingly receives high praise for their courteous, efficient, and hard-working team, save for an isolated incident of unprofessionalism over the phone.
Recent Reviews Mention...
“team provided excellent customer service”
“highly professional team of movers”
“swore at me over the phone”
10. Conflict Handling
Nationwide Average: 4.07/10
Coastal Carrier Moving & Storage Company receives mixed reviews, with a number of customers expressing dissatisfaction due to unaddressed damages and refused claims, while others praise the company for going above and beyond in resolving issues and repairing damages.
Recent Reviews Mention...
“wouldn't pay my $10K in damages”
“did not rectify previous issue”
“did not show willingness to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Coastal Carrier Moving & Storage Company is generally praised for their attention to detail and care in moving possessions, with numerous customers commending the company for preventing damage and treating their items as if they were their own, despite a few reported instances of significant damage.
Recent Reviews Mention...
“handled the furniture and boxes well”
“wouldn't pay my $10K in damages”
“nothing was missing or damaged”
Customer Insights
Local Move Duration: 8 hours from 4 reviews
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
John, Scott | John called with arrival time, Scott was quick to unload |
JS | JS was extremely helpful and supportive |
Kevin, Jaime, Josh, Kyle | team provided excellent customer service |
Tessa, Liz, Chris, Cole, Brandon, Tyshaun, Josh | everyone was efficient, courteous, and worked tirelessly |
Kyle,Jamie,Brandon | incredible delivery and careful handling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Coastal Carrier Moving & Storage Company
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Wilmington Moving Services
Nearby Cities