You have many options for your moving and storage needs in Wilmington, NC, but one that stands apart is Tropical Moves Moving Company. It’s a professional moving company with a long list of satisfied customers in the Carolinas and is licensed and insured for your peace of mind. Tropical Moves has everything covered, from packing to transport and anything else you need to have your items moved from one home to another. Its professional movers are experienced in how to pack everything from bookshelves to pianos with ease. With Tropical Moves, you won’t need to lift a finger and can focus on the other details of your relocation.
Tropical Moves Moving Company
Very Good
based on 1003+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Error. Please try again later.
About Tropical Moves Moving Company
Additional Cities Served: Leland, Oak Island, Carolina Beach, Shallotte, Southport, WallaceShow More >
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Moving Services
- Mobile Storage
- Packing & Unpacking
- Loading & Unloading
- Furniture Disassembly & Reassembly
- Residential & Commercial Moving
- Out of State Moves
- Pick Up & Deliveries
- White Glove Delivery
- Last Mile Delivery
Awards
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Summarized Review of Tropical Moves Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.13/10
Nationwide Average: 8.44/10
Tropical Moves Moving Company generally receives high praise for its professional, efficient, and friendly moving services, despite a few reports of poor experiences.
Recent Reviews Mention...
“service and professionalism surpassed expectations”
“amazing work made things quick and easy”
“great work by movers”
2. Punctuality
9.1/10
Nationwide Average: 8.07/10
Tropical Moves Moving Company is consistently recognized for their on-time arrivals and early appearances, despite a few isolated reports of delays and communication issues.
Recent Reviews Mention...
“team was punctual”
“they were always on time”
“The moving crew was on time”
3. Affordability
9.18/10
Nationwide Average: 7.69/10
Tropical Moves Moving Company is overwhelmingly regarded for its fair and competitive pricing, providing great value for their services, and is frequently described as cheaper compared to competitors.
Recent Reviews Mention...
“fair pricing added to positive experience”
“Rates super affordable and cheaper storage unit”
“great value”
4. Communication
8.22/10
Nationwide Average: 7.53/10
Tropical Moves Moving Company generally receives praise for being transparent, responsive, and professional, although there are a few instances of dissatisfaction due to unresponsiveness or lack of follow-up.
Recent Reviews Mention...
“transparent communication”
“Responsive to both calls and text messages”
“"ignored my call and request to search"”
5. Stick to Prices
6.03/10
Nationwide Average: 5.99/10
Tropical Moves Moving Company has received mixed feedback with several customers satisfied with accurate estimates and no hidden fees, while others have reported significant discrepancies and unexpected increases beyond the initial quotes.
Recent Reviews Mention...
“The estimate was incredibly reasonable”
“did not adhere to promises made”
“quoted one price, price tripled upon arrival”
6. Speed
9.4/10
Nationwide Average: 8.58/10
Tropical Moves Moving Company receives high praise for their efficiency and ability to execute moves quickly and professionally, with numerous clients highlighting their fast packing, loading, and unloading, despite a few isolated reports of slower service.
Recent Reviews Mention...
“worked efficiently and collaboratively”
“made things quick and easy”
“Packed my 2 bed 2 bath plus garage in record time”
7. Friendliness
9.5/10
Nationwide Average: 8.91/10
Tropical Moves Moving Company is consistently praised for its courteous, considerate, and personable team, despite isolated reports of unprofessional behavior from a few movers.
Recent Reviews Mention...
“team was courteous”
“they are so considerate and efficient”
“They even let my elderly father tell stories”
8. Will Hire Again
9.04/10
Nationwide Average: 8.18/10
Tropical Moves Moving Company receives overwhelmingly positive endorsements for their services, with numerous customers expressing a strong intention to recommend and rehire, despite a few instances of resolute dissatisfaction.
Recent Reviews Mention...
“would highly recommend their services”
“could not ask for a better service”
“Tropical Moves is equipped to move anywhere within the US”
9. Professionalism
8.92/10
Nationwide Average: 8.31/10
Tropical Moves Moving Company overwhelmingly receives high praise for their impressive attention to detail, efficiency, and courteous behavior, though there are a few isolated reports of less than satisfactory professionalism.
Recent Reviews Mention...
“impressive attention to detail and professionalism”
“Impression of an extremely reliable company”
“professional, courteous, and efficient”
10. Conflict Handling
4.43/10
Nationwide Average: 4.07/10
Tropical Moves Moving Company exhibits a starkly inconsistent track record, with certain customers reporting prompt and effective remediation while a significant number express dissatisfaction due to unresponsiveness, delays, and failure to take responsibility for issues.
Recent Reviews Mention...
“"would not respond to complaints"”
“company gave a discount for the issue but I had hoped for more”
“took no responsibility to rectify issues”
11. Precision & Care
8.63/10
Nationwide Average: 8.01/10
Tropical Moves Moving Company predominantly receives praise for meticulously and safely packing and transporting customers' belongings, although a few customers have reported significant issues with damage and mishandling.
Recent Reviews Mention...
“handled our belongings with utmost care”
“Handled all of my things with care and grace”
“"received wrong furniture, mine was lost"”
Customer Insights
Local Move Duration: 4.75 hours from 8 reviews
Great Crew Members
| Carson | Responsive and provided affordable rates |
| Steve, Brad, Jake, Carson | consistently praised for good work across multiple moves |
| Jesse,Jeremiah | They were fast, professional, personable and careful |
| Travis | Travis managed the move start to finish effectively |
| Steve, Chris, Miller | hard-working, courteous, and efficient crew members. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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