Storage Scholars is a student-focused moving and storage company founded in 2017 by Sam Chason and Matt Gronberg. Based near college campuses, Storage Scholars offers a seamless and efficient moving experience for students. Their services include custom boxes distributed on campus, free in-room pick-up, safe temperature-controlled facilities near campuses, complimentary $100 insurance with options to purchase additional coverage, in-room drop-off, and shipping boxes anywhere in the USA. As the company has served thousands of satisfied customers since its inception, they are part of the city's growing industry of movers in Winston-Salem, NC. In 2022, the co-founders secured a $250,000 investment from Mark Cuban on ABC's Shark Tank.
Storage Scholars
About Storage Scholars
Additional Cities Served: Lewisville, Elon, Gibsonville, King, Mocksville
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
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Summarized Review of Storage Scholars
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Storage Scholars appears to be perceived negatively, with customers expressing extreme dissatisfaction and feelings of being scammed due to poor service, overcharging, and failure to deliver on promised services.
Recent Reviews Mention...
“couldn't be happier with the service”
“Excellent service overall.”
“Storage Scholars is an awesome service”
2. Punctuality
Nationwide Average: 8.07/10
Storage Scholars consistently fails to meet scheduled commitments, including standing up shippers and not executing drop-offs.
Recent Reviews Mention...
“shipping supplies delivered promptly”
“On time”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
Storage Scholars is perceived as overpriced with customers feeling they have wasted their money due to exorbitant costs that are much higher than anticipated, including instances of out-of-pocket expenses exceeding $22,000.
Recent Reviews Mention...
“really affordable”
“really affordable”
“out of pocket more than $22,000”
4. Communication
Nationwide Average: 7.53/10
Storage Scholars evidently struggles with customer interaction, facing criticism for unresponsiveness, unclear details about services and pricing, and overall poor communication regarding customer inquiries and drop-off procedures.
Recent Reviews Mention...
“customer service was exceptional”
“made the whole process easy”
“communicate was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Storage Scholars consistently fails to maintain transparency, adhere to their schedule and contractual commitments, and refuses to take responsibility for customer issues, undermining trust and satisfaction.
Recent Reviews Mention...
“not willing to take responsibility for missing/stolen items”
“unexpected extra charges”
“did not stick to agreed delivery schedule ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“super efficient during the move”
“Quick move”
“super efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“The team is amazing - polite and super helpful”
“really friendly”
“Friendly and professional team.”
8. Will Hire Again
Nationwide Average: 8.18/10
Storage Scholars is perceived so negatively that customers are adamant about not using their services again, with some considering legal action and advising others to steer clear.
Recent Reviews Mention...
“highly recommend Scholars”
“will definitely be a repeat customer”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Storage Scholars is criticized for mismanagement of personal items and providing automated responses.
Recent Reviews Mention...
“Team conducted themselves well and were efficient”
“were super professional”
“Friendly and professional team.”
10. Conflict Handling
Nationwide Average: 4.07/10
Storage Scholars consistently shows a lack of effort to resolve issues, with numerous instances of non-communication, refusal to replace or rectify errors, and unresponsiveness to service changes and mismanagement of items.
Recent Reviews Mention...
“Lost my mattress topper and hard to work with”
“issue resolved after posting review but item still damaged”
“only offered 1/7 of the box's value as compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Storage Scholars has received criticism for damaging customer possessions, with reports of broken stored items and mishandled packages.
Recent Reviews Mention...
“Fragile items were handled with care.”
“handled everything with care”
“made sure all my stuff was safely stored”
Customer Insights
Cost: $ 260.00 from 9 reviews
Great Crew Members
Robert | called me and helped with issues |
Lily | answered all my questions and was so nice |
Harrison | Harrison was really helpful and friendly |
Cam | shoutout to Cam |
Clara | Clara was extremely helpful and detailed. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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